Hey folks,

For any in-game issue, like lost items, trouble completing a purchase, accidentally loot collected something valuable, or anything else that requires a GM to take a look at your account, please submit a ticket right away.

Put as many details as possible in your first ticket so we can help quickly. When the issue happened, what specific item is involved, anything at all. The more info the better. The support team will investigate and respond to you directly via that ticket.