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Thread: My friend cant use his account

  1. #1
    Junior Member
    Join Date
    Aug 2017

    My friend cant use his account

    my friend logged into his glyph account and when he launched the game and he got a new account and when he tried picking his own nickname it said its already used when i checked my friends he was online but when i tried to join him it said he was offline we tried contacting the trove support a month ago but they still didnt answer

  2. #2
    Hi there,

    It sounds like your friend may have encountered a bug and cannot access what his original account held, including its name, strangely enough. May I recommend you put in a support ticket so the team can look into the situation. Please provide as much supporting information as you can. http://bit.ly/TroveSupport

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