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  Click here to go to the first Trove Team post in this thread.   Thread: No response regarding ticket

  1. #1
    Junior Member
    Join Date
    Mar 2017
    Posts
    4

    No response regarding ticket

    I bought the 19.99 credit pouch pack on the 25th of December never recieved them, I submitted a ticket same day and over two weeks now have not recieved any response.

    Xbox one gamer tag: Kylo Ren CH GCW
    Region: US
    Support ticket: 1379728
    Payment: Microsoft store, Microsoft gift card

  2.   This is the last Trove Team post in this thread.   #2
    Community Manager Mobi's Avatar
    Join Date
    Jul 2019
    Posts
    200
    Support will assist you as soon as they are able to, they have gotten an influx of tickets over the holidays they are still taking care of. Thanks for your patience and for reporting, but they will get to it in due time.

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