Quote Originally Posted by Mobi View Post
Please put in a support ticket to help get this checked out for you.Remember that while submitting your ticket to Trove CS Team, you should provide the character name, platform, and region along with a screenshot of Proof of Purchase, where it's possible to verify order number/transaction ID, date and name of the pack to help get your account related issue resolved as we look into this, thanks https://support.gamigo.com/hc/en-usWe have an ongoing thread about purchase related issues, see here: http://forums.trovegame.com/showthre...-Issues-Dec-26
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