2x €50 credit pouches still not received

[deanemans]

I have posted a post on the bug forums 5 days ago and still no response pls help

[Mobi]

Please put in a support ticket to help get this checked out for you.

Remember that while submitting your ticket to Trove CS Team, you should provide the character name, platform, and region along with a screenshot of Proof of Purchase, where it's possible to verify order number/transaction ID, date and name of the pack to help get your account related issue resolved as we look into this, thanks https://support.gamigo.com/hc/en-us

We have an ongoing thread about purchase related issues, see here: http://forums.trovegame.com/showthre...-Issues-Dec-26