Quote Originally Posted by Mobi View Post
Be sure to submit a support ticket if you had an account related issue and thank you all again for sharing details here as we fix unexpected payment issues. https://support.gamigo.com/hc/en-usRemember that while submitting your ticket to Trove CS Team, you should provide also with a screenshot of Proof of Purchase, where it's possible to verify order number/transaction ID, date and name of the pack to help get your account related issue resolved as we look into this, thanks. Creating multiple tickets for the same issue will only delay the support process, so please only submit for unique problems that may occur. I know the response time is taking longer than anticipated from the increase in holiday tickets, but thank you for your patience as we wish to help resolve this for all.
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