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Thread: Store purchase not giving me my items

  1. #1
    Junior Member
    Join Date
    Dec 2019
    Posts
    1

    Store purchase not giving me my items

    Purchased the sweet sixteen bundle, as I already own all the classes except vanguard I was expecting to get the 15 credit pouches in return but nope I didn't get anything. I also purchased the jump starter pack but did not recieve any items. This was over 16 hours ago at time of posting this.

    I have sent an email with the proof of purchase which includes an email from microsoft showing that the purchase was succesful and that the money left my account but i'm yet to receive my items. As it's Christmas i'm not expecting anything to be done fast but please resolve this issue and help us players out who have made purchases but have yet to recieve our items.

    And yes I have restarted my game countless times throughout the day, restarted my xbox countless times, changed worlds and even continued to play the game for numerous amounts of hours and still no items have been given to me that I paid for.

  2. #2
    Junior Member
    Join Date
    Dec 2019
    Posts
    3
    i was actually thinking about purchasing that. guess im not going to now.

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