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  1.   This is the last Trove Team post in this thread.   #1
    Community Manager gedc's Avatar
    Join Date
    Jan 2019

    A note on server performance

    Hey Trovians,

    We sincerely apologize for the stability issues and extended downtimes you are currently experiencing in Trove.

    As you may have noticed, we have recently migrated our EU game servers from an onsite solution to a leading cloud computing platform. We heavily prepared for this transition, but sometimes things do not go as planned. Rest assured that improving Trove's server reliability is our highest priority.

    Due to the current connectivity issues, we understand that you do not yet feel the positive effects of moving to the cloud platform. Nevertheless, we want key you in as to why we chose this path and what it means for you in the future.

    Our reason for moving to the cloud platform was to enhance your gaming experience. The dynamic scalability options available in the cloud platform allow for game server updates to be deployed much faster and with fewer errors. Autoscaling, now built into Trove, dynamically adjusts servers so there is always enough overhead to handle even the most populated instances. It even saves resources which we can then directly invest back into the further development of Trove.

    We believe that you will soon benefit from even better server performance, lower latency, and much less downtime than you had in the past.

    We thank you, our loyal players, for your patience and understanding during this time.

  2. #2
    Senior Member
    Join Date
    Jul 2017
    Thank you Gedc for the information. Is this just PC or is it across the board? Are you going to move NA servers to the cloud platform as well?

    The console side NA (and EU I'm sure) could use this type of help

  3. #3
    Junior Member
    Join Date
    Sep 2015
    I don't know who you're trying to fool here but there's no way any of your servers that are relevant for game performance are currently located in the EU for PC. (even in empty club worlds we have 200ms latency, 250ms+ is usual for any map where more than 1 person is on, spiking up to 500 on the regular, this is a problem on your side, mind you.)

    I just came back to the game after few years and this is turning me away again tbh.

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