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  Click here to go to the first Trove Team post in this thread.   Thread: I took a long break from Trove What happen!?!

  1. #1
    Junior Member
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    Exclamation I took a long break from Trove What happen!?!

    ok so i took a very very long break an when i go to log into my account threw steam everything is gone... my max characters are reset to lvl one and items,recipes,mounts,dragons are all gone.


    what is going on?

  2. #2
    Senior Member TheIgmo's Avatar
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    Nov 2014
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    Did you maybe have a glyph account as well as your steam account? If not, tech support is your best option.

  3. #3
    Senior Member
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    I'm guessing you used different log in information

    Accounts don't get reset that way.

    Submit a ticket to have CS try to help you access the other account or find the correct account information

  4. #4
    Junior Member
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    i moved my account to steam when trove came to steam and ive put in a ticket but i haven't got anything back from them :/

  5. #5
    Junior Member
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    the answer is no my IGN is Ms.Nightmare and the last time i logged into that account like turkey day and didnt log into the account until two days ago and now everythign is gone its like i havent even dont anything i see all the stuff i bought like the pack for the characters that came with some costumes but nothing when i go to look to custom the character to those costums i should have the game says i dont have them....

  6. #6
    Junior Member
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    Apr 2019
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    I have the same issue did you get it resolved? Last time I played was a few weeks before they sold the company maybe they didn't get the transfer right....

  7.   This is the last Trove Team post in this thread.   #7
    Community Manager gedc's Avatar
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    Jan 2019
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    Hello there,

    For this kind of issue you have to send a ticket to our Customer Support: https://support.trionworlds.com/hc/en-us.

  8. #8
    Member BMeister's Avatar
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    A few years ago, there was a situation where the names of very long inactive players were made available again. This might have been account wiping.
    Founder and president of Hell in a cell.

  9. #9
    Junior Member
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    @Amino Not yet they and currently looking into this issue


    @BMeister Yes I was on when they did that an i love in every once a month.


    @gedc an i have

  10. #10
    Junior Member
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    Quote Originally Posted by BMeister View Post
    A few years ago, there was a situation where the names of very long inactive players were made available again. This might have been account wiping.
    I was only gone for 4 months, They are still looking into mine as well.

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