Time: 7/24/2018, starting around Mountain Time 7:30 PM.
Context: I just got the knight class and went to the barbershop to change his look, I was in the Medieval Highlands, and the Peaceful hills in the level 1-3 world.
Expected: to have the menu pop up and be able to change my knight's appearance.
Observed: instead, the game crashed. I tried multiple times after and then with my dracolyte, still crashed.

Link to video of bug:
https://www.youtube.com/watch?v=xLjmG83wxB8