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Thread: Trove crashing at loading player - temporary solution utill fix by devs

  1. #1

    Trove crashing at loading player - temporary solution utill fix by devs

    Tenporary Fix for players that got invited to cub worlds and suffered a crashing an after continously crash during loading player just read really it will be helpfull but since the problem by the crash handler must be fixed by devs it is just a temporary fix.

    I havefound the cause of the problem it aint my pc specs ill tell u step by step on hoe i solved the isue apparently when i got invited to the club theese crash isues stareted at first i thought itmight be jus 1 in 1 million crash after 20 crashes later i contact fouroms then couldnt find a solution i posted to support by submitting a ticket ,now to the solucion

    After lots of replies support thought it was that my specs wereto low, but iknew this wasnt thecase sincei can run terra with minimal lag, so tierd of waiting the solution i decidedto turn te tables.

    Aparrently i suspected it could be a type of loop since the crashes happened in acertain time when loading player so i ,thought what if i removed the crash handler in trove and run the game would it crash or force the character to load and bypass the loop i was stuck in since trove couldnt use the crash handler to close the game so the crash handler can make a report.
    Acnowledging this theory i dicided to try it, but i couldnt since when i deleted the crash handler in the trove folder live it would reinstall or redownload each time ihit play in the laucher so what i did.

    I deleted the sound folder and let the crash handler be, when the sound foulder was being installed back to trove by glyph when i selected play button. i deleted the crash handler in trove live folder, by doing this in this exact time ,glyph didnt had the apternative to reinstall crash handler instead it launch trove withount it since it finished exacly to intall the mising file,why would glyph scan again if it downloaded the file that it detected itwas missing , witch is a logical thing to do.

    So, i lauched trove withount the crash handler ,as i stated in theory when it was in loading player, trove didint crash , instead it loaded the club world i got invited i hit hotkey h got out of the club and to the hub with no poblems and no crashings.

    So, when i got invited whioe in a boat to the club world on the loading screen while in loading player caused a bug handler imeaditly crashed trove since ther was somthing wrong to send the report to trion by doing so, cause a continuos loop in the server with my account by precising the crash tied in my accout that same time, now by deleting crash handler in that cant provoke the report error by crashing the game at the prcise loop time trove.exe didint had no red lights to stopbecase of somthing wrong and forced my player to be loaded in the server withount having crash handler to disturb thr process.

    In other words trion ther a problem in the crash handler that causes a loop between loading player and the server and automatically says the game crash and the game follows by not having crash handper the game forces the player to load and solves my situation.

  2. #2
    how can i launch trove without crash handler?

  3. #3
    Junior Member
    Join Date
    Jun 2018
    there is a simple solution for this. what i did was, while on loading screen I opened task manager (ctrl+shift+esc) then in "processes" tab right-click on "CrashHandlr.exe" and click "end task"

  4. #4
    Every time I want to enter the game it freezes in loading player, then it closes and I get the small window that says (trove error handler) . I've been like 3 months without playing trove ,but I can play without any on the server PTS (please if any developer of the game reads this (to enter my account and remove my problem from my characters)

  5. #5
    i have the same problem. i clicked join on someones name and the game froze and its stuck in a crash loop that wont let me in the game anymore. ive been trying nonstop for 3 hrs to get in with no luck

  6. #6
    Junior Member matgrap's Avatar
    Join Date
    Jul 2018
    not gonna tell xd
    I had the same problem, but doing anything with the files didn't work. Also, my task manager supposedly can't see the crash handler process.
    PS4 IGN: matgrap
    PC IGN: AndromedaeLepto

  7. #7
    Join Date
    Dec 2015
    If you are using Windows 10 you ahve to expand Trove in Task Manager to make the crash ahndler process visible.

  8. #8
    Junior Member
    Join Date
    Feb 2015
    Killing the crash handler worked for me. Thanks for posting this solution.

  9. #9
    What file should I look for on a Mac? Thanks for this solution it worked on my PC. Unfortunately my PC is so old and games do not play well on it.

  10. #10
    So I did a bit of research and it seems like it it only affecting accounts with PTS server unlocked. So it may have something to do with it triggering a crash loop when you try to login into PTS when it isn't available.

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