+ Reply to Thread
Results 1 to 2 of 2

  Click here to go to the first Trove Team post in this thread.   Thread: Old Account Recovery

  1. #1
    Junior Member
    Join Date
    Apr 2018
    Posts
    1

    Old Account Recovery

    Hi !

    I used to have an old account which my friend can still see on his friendslist. I used to use this account through the glyph launcher. Now, when I use steam to login with the same email it had me make a new account. Is there a way to recover my old account?

    Since my friend can see it on his friendslist it should still be there I assume.

    Thanks in advance!

  2.   This is the last Trove Team post in this thread.   #2
    Community Manager Fasti's Avatar
    Join Date
    Sep 2014
    Location
    Austin
    Posts
    5,738
    Do you remember the exact character name on the old account? If so, that will help our support team work with you on identifying, verifying, and recovering the previous account. Submit a ticket and include any info you can on the old account so they can investigate.
    Steve "Fasti" Haines
    Community Manager, Trove
    Follow me on Twitter!

    Read our forum rules before posting, please! |Looking for help? Contact our support team! | Found a bug? Follow these steps to report it and we'll fix it ASAP!

    Follow us on Facebook and Twitter!

+ Reply to Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts