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  Click here to go to the first Trove Team post in this thread.   Thread: Update 5 - DDoS Attacks

  1.   Click here to go to the next Trove Team post in this thread.   #1
    Community Manager Fasti's Avatar
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    Update 5 - DDoS Attacks

    Update 5 - 9:30 AM PST (5:30 PM GMT) - We are seeing periods of relative calm, a few hours at a time, on the DDoS front. We're still in regular communication with the data center and ISP as we work together to implement changes to mitigate the attacks.

    Please keep in mind that DDoS attacks are all too common and, for the most part, they don't impact gameplay. Our network engineers have setup substantial protections that allows us to mitigate the vast majority of these types of attacks. Without these efforts, taken by all game companies, any game under an attack such as this would simply be offline.

    Due to the nature of this specific attack it has been difficult to reduce all impact but we're not going to stop working to get it addressed, in conjunction with the ISP.


    Update 4 - Nov. 21 - 6:45 AM PST (2:45 PM GMT) - Hey again, folks. We had a pretty decent stretch where the DDoS seemed to subside for a while but it kicked up again yesterday. The team is still actively working with the affected ISP to work on ways of mitigating this attack. Because, it's not aimed directly at us this isn't a case where we can resolve it on our own with changes exclusively in our control, but we're going to continue to work with our partners to get this under control. Thanks, everyone.

    Update 3 - 3:25 PM PST (11:25 PM GMT) - The ongoing DDoS attacks are not pointed directly at us but are hitting the route our traffic takes. We have adjusted the path we're using and working with the right external partners to shut down incoming attacks as they are spotted. However, there are still slowdowns and periodic disconnects related to this. We'll continue to work on minimizing the impact as much as possible.

    Update 2 - 10:20 PM PST (6:20 AM GMT) - We've released a couple small updates throughout the day to alleviate some of the lag happening in game, but there continue to be incoming DDoS attacks. If you're disconnected over the coming hours you should be able to connect again very quickly (with a minimal queue) and we're continuing to work on mitigating these attacks.

    Update 1 - 11:40 AM PST (7:40 PM GMT) - The connectivity issues are the result of ongoing DDoS attacks. We made some adjustments and mitigated some of the issue but we're continuing to work to address new attacks as they pop up.

    Greetings,

    We're investigating the current connection issues and will keep all of you up to speed with regular updates.

    Thanks!
    Steve "Fasti" Haines
    Community Manager, Trove
    PvP Master and Bulldog

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  2. #2
    Member QuestionNumber1's Avatar
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    Keep the good work ;I
    I hope i get
    Check my club /joinworld Too Many Questions

    The best answer around here.

  3. #3
    Senior Member
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    Still disconnecting about every 20 minutes or so, but the queue to get back in has shortened at least.
    Referral code for free class coin if you're below mastery 20 (PC version): HZWCRGGMKM6Q9H26W93N After you hit mastery 20 and are verified I will hook you up with some gear or ST runs.

  4. #4
    Senior Member WolyMix's Avatar
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    Quote Originally Posted by Mandros View Post
    Still disconnecting about every 20 minutes or so, but the queue to get back in has shortened at least.
    People giving up just playing ... lag and a bad set of groups
    IGN: WolyMix
    I do not speak English. Sorry my mistakes.

  5. #5
    Junior Member
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    3 DCs in less then 5 minutes. Soooo, should i give up for today?

  6. #6
    Junior Member
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    THEY NEED TO FIX THIS NOW ITS BEEN OVER 24hours OF ISSUES

    Trying to pave roads for my club then the world lags out and when i reload im on other end of my club still on the bull but my club destroyed

  7. #7
    Junior Member
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    Apparently my ISP is part of the problem as I am no longer able to play on my Xbox One. I get an Auth Server error while my crew is online playing. Furthermore, I am unable to even reach a Glyph/Trion website unless I am using Cell data (it is routed through Dallas, TX. 2 states away from me) Hoping this is fixed soon as I am currently burning Patrin and set up with a few thousand boxes to open for this weeks leaderboard rewards.

  8. #8
    Senior Member kaizer killer's Avatar
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    Someone must really be mad at the intended target they're aiming at...
    ( 'v') <(if under 20 mastery and want class coin) 13/30 ( 'v')<(forum image upload help) ( 'v')<(returning player info) ( 'v')<(if game bug report it and if brakes bad submit ticket) ( 'v')<( trove giveaways occasionally happen here but more frequent in Trovsaurus)

  9. #9
    3rd day of insane disconnect \o/

  10. #10

    DC

    Well, if the disconnection issues wont go off, i think its still Ddoss reason, i wont ever manage hit 10,000 power, i rather quit than wait fix... (

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