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Thread: The house was gone

  1. #1
    Junior Member
    Join Date
    Aug 2017
    Posts
    1

    Exclamation The house was gone

    After the upgrade I have lost the house. That is, I put it but it's empty and nothing there.

  2. #2
    Member bunnyman14's Avatar
    Join Date
    Oct 2015
    Location
    Michigan
    Posts
    56
    Hello!

    I have had this problem a year ago. All you have to do is submit a support ticket and ask them to roll back your character (THIS MEANS LOSING 3 DAYS OF PROGRESS!!!). If they have found a way to roll back cornerstones without rolling back the entire trove account, then you won't have to worry, but if they have to roll the entire account back, then you're kinda out of luck. You can build another cornerstone if you don't want to lose 3 days of progress.

    Submit your ticket here: https://support.trionworlds.com/hc/e..._form_id=39127

    In the What what kind of issue would you like assistance with? field, select "In-Game Issues"
    In the Product field, select "Trove"
    In the Trove Game Support Categories field, select "Cornerstone Issues"

    Fill out the rest of the fields accordingly. If you need more help, ask us!

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