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  Click here to go to the first Trove Team post in this thread.   Thread: Missing empowered gem boxes and rewards.

  1. #1
    Junior Member
    Join Date
    Aug 2017
    Posts
    3

    Missing empowered gem boxes and rewards.

    Hey all, I logged in earlier and opened two empowered gem boxes, one of them came out as a blue empowered gem and the other was a diamond dragon egg. Super excited for the rewards, aaaannndd then my game crashed. I logged back in not thinking much of it, considering the server instability at the moment, and now the two gem boxes are gone, and so is the gem and the egg. I posted a ticket already but I haven't gotten a response yet. I really hope I at least get the egg back. Everyone else, please be careful opening boxes if you're experiencing crashes.

    For any mods looking into the ticket; REQUEST #966804

  2.   This is the last Trove Team post in this thread.   #2
    Customer Support Hesk's Avatar
    Join Date
    Apr 2016
    Posts
    511
    Hello! Thank you for submitting a ticket; we will address it as soon as we are able.

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