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  Click here to go to the first Trove Team post in this thread.   Thread: Experience potion bug.

  1. #1
    Junior Member
    Join Date
    Dec 2016
    Posts
    5

    Experience potion bug.

    Soo, i tried to farm some xp in st, and after i took portal to next room my xp potion just expired immediately. Im really sad rn. (sadface)

  2. #2
    Member GrayscaIe's Avatar
    Join Date
    Jun 2017
    Location
    Canada
    Posts
    60
    You do know the xp potion only lasts an hour right?
    IGN Grayscaie / Mastery 430+

  3. #3
    Junior Member
    Join Date
    Dec 2016
    Posts
    5
    It expired after i changed the world, like 3 minutes.

  4. #4
    Junior Member
    Join Date
    Mar 2017
    Posts
    3
    I've had this issue occur 3 times over the course of couple months. just create a ticket to trion support https://support.trionworlds.com/hc/en-us/requests/new (should take you around 5 minutes of your time) and fill out the proper information and supply any details you can give before and after including time including timezone can help. they should restore your experience potion back if they detect any error data for it's usage like they have for me for 3 experience potions total. I found it to be a rare occurrence but it has happened. best of luck and hopefully any great info you add helps them get 1 step closer to resolving the issue.

  5.   This is the last Trove Team post in this thread.   #5
    Customer Support Hesk's Avatar
    Join Date
    Apr 2016
    Posts
    511
    Hello! Please make sure to submit a support ticket for this issue, so that Customer Service can investigate and, if they can confirm the issue, provide a replacement potion.

  6. #6
    Yeah this happened to me 4 times and so I don't buy the XP potions anymore. Just don't buy the packs with the XP potions. I haven't gotten any for mine not working as compensation so I'd advise in the future not to buy them.

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