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  Click here to go to the first Trove Team post in this thread.   Thread: i bought your spook event bag problem

  1. #1
    Junior Member
    Join Date
    Oct 2016
    Posts
    2

    i bought your spook event bag problem

    after purchasing your 9.99 colectables bag with jack o drago egg. i mastery lvled up like 9 lvls to 267 but never recieved my 3 golden chaos chests from reaching the mastery lvl. i went into claims gifts and it wasnt there. can you help me? ign Animonga

  2. #2
    Not only that but my egg completely disappeared after trying to go to hub, then crashing and relogging to find out the egg was no longer in my inventory.

  3.   This is the last Trove Team post in this thread.   #3
    Trion Worlds
    Join Date
    Feb 2016
    Posts
    1,678
    Hi Animanga! Please submit a support ticket so our CS team can investigate. They may be able to help you with this!

    Quote Originally Posted by Suzuki_ View Post
    Not only that but my egg completely disappeared after trying to go to hub, then crashing and relogging to find out the egg was no longer in my inventory.
    I reviewed your support ticket and it appears our team was able to restore your egg for you. Let me know if you need anything else!

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