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Type: Posts; User: Mobi

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    Thank you for sharing, I let our team know about...

    Thank you for sharing, I let our team know about this issue.
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    Hi there, thanks for submitting a ticket. We're...

    Hi there, thanks for submitting a ticket. We're still working on fixes for issues that some players are getting. Are you playing through Steam and/or do you get any other errors while trying to play?
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    Good news forum-goers, log in is back online...

    Good news forum-goers, log in is back online today! Thank you so much for your patience during this time.

    We continue to work on overall server stability, please let us know if you are having...
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    Glyph Server Maintenance - Sept 5

    Starting on September 5 at 2 AM PDT / 11 AM CEST for approximately 4 hours we will have a Glyph server maintenance that will temporarily disable the forums and new purchases on PC platforms. In-game...
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    Unfortunately we are experiencing some unexpected...

    Unfortunately we are experiencing some unexpected issues during the server move and expect an additional 4 hours of downtime to complete the process. We want to ensure a thorough job is done setting...
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    We're right on track with our server move so far...

    We're right on track with our server move so far and things are going well. We will keep you posted on any changes!
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    Extended Downtime Server Move - Aug. 27, 2019

    Hello Trovians,

    We have an upcoming extended (12 hour) downtime coming this Tuesday for all platforms, and want you to be able to plan ahead during our server move. Here are details on the...
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    Servers are now online for all platforms. Happy...

    Servers are now online for all platforms. Happy Friday Trovians!
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    If you are still unable to log in and have tried...

    If you are still unable to log in and have tried resetting your password, please put in a support ticket.

    To help our support team ahead of time on this issue, please include the following info...
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    [ONLINE] All Platforms Hotfix - Aug. 23, 2019

    Trove hotfix downtime for all platforms will begin on Friday, August 23 at 9 AM PDT (4 PM UTC) for about 2-3 hours.

    Patch notes for this update can be found here:...
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    Trove - Hotfix - Aug. 23, 2019

    We have a hotfix coming to help fix an issue with Lunar Lancer's grapple in clubs and to prepare for Shadow’s Eve this year. Congratulations to House Carys for donating the most during Sunfest. The...
  12. Hey Doxxy, What platform and region were you...

    Hey Doxxy,

    What platform and region were you playing on when you got this issue? Also, has the class appeared after relogging or checking again after a couple hours?
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    We have resolved some of the website/forum log in...

    We have resolved some of the website/forum log in issues now, and you should receive an email number code to input for your location verification. Let us know if you are able to access now.
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    Server Surprise Care Package

    Hello there Trovians!

    It's been one heck of a day getting the server maintenance in today, as we ran into issues we did not expect. Although this maintenance was specifically related to our server...
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    Error 2017 - Unable to log in issue

    If you are unable to log in and seeing "Your client was not authorized to make a login request. Please try again later. (Error #2017)" we are working on a way to help with this issue.

    Let us know...
  16. Good news everyone, Trove is back online on all...

    Good news everyone, Trove is back online on all US and EU platforms! Thank you so much for your patience, and if you are still experiencing issues logging in please let us know the platform and...
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    Thanks for reporting, I'll let the team know.

    Thanks for reporting, I'll let the team know.
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    We are still working on the server update and...

    We are still working on the server update and when the servers are live again we will update that forum post as mentioned by Thelgmo ^
  19. This is some great feedback and options to help...

    This is some great feedback and options to help with this issue. I'll see with the team to figure out what we can do, and also hope we have some future streams down the line. Thanks everyone for you...
  20. Server update is still being worked on as we are...

    Server update is still being worked on as we are making good progress towards getting the servers online. No exact time frame yet, but we will let you know when we can.

    Thank you.
  21. Quick update, we're still hard at work and eager...

    Quick update, we're still hard at work and eager to get the servers up when we can. Thanks for waiting as we encountered some unexpected issues along the way today.
  22. Maintenance has been extended, we'll keep you...

    Maintenance has been extended, we'll keep you updated on any upcoming changes or when the server is available again. Thanks for understanding.
  23. View Post

    Hello Trovians,

    Incoming server maintenance downtime for all platforms (PC, PS4 NA/EU, Xbox1) at the following days and times:
    August 19 at 12 PM PDT / 9 AM CEST for about 2 hours.
    August 21 at...
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    OMG thanks everyone for the welcome! I appreciate...

    OMG thanks everyone for the welcome! I appreciate the feedback here, but let's also keep it in forum threads so we can get better discussions for them.

    Also, all puns welcome here.. it probably...
  25. We have resolved several issues for many players...

    We have resolved several issues for many players connecting to PS4 NA and PS4 EU, but those still unable to login we are working on a fix. After it has been fully resolved we plan on sending out a...
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