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Type: Posts; User: ZamboniChaos

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    Hey there! If you're still having trouble, I'd...

    Hey there! If you're still having trouble, I'd contact our CS team and provide them with your DxDiag report so they can investigate further.
  2. Hey there, we're still working on permanent fix...

    Hey there, we're still working on permanent fix for this issue. In the meantime, were performing periodic grants to players who crafted these items. If you crafted these wings and haven't received...
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    993

    Hey there! This is a bug our team is aware of,...

    Hey there! This is a bug our team is aware of, and they're still working on a fix. Thanks for the report!
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    734

    Hey there! If you send an email to...

    Hey there! If you send an email to support@trionworlds.com, our CS team may be able to help with this.
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    598

    Thanks for the report! I've forwarded this to the...

    Thanks for the report! I've forwarded this to the team so they can investigate.
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    546

    Hey there! This is known bug, and if you submit a...

    Hey there! This is known bug, and if you submit a support ticket our CS team can help you recover the missing items!
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    There's a current display bug that shows the...

    There's a current display bug that shows the incorrect amount of required materials in some cases. Sorry for the confusion; we're working on it!
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    Thanks for the report! Our team is aware of this...

    Thanks for the report! Our team is aware of this bug and they're investigating.
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    302

    Hey there! If you submit a support ticket...

    Hey there! If you submit a support ticket our CS team may be able to help with this.
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    595

    Thanks for the heads up! I've passed this info...

    Thanks for the heads up! I've passed this info along to the team so they can take a look.
  11. Hey there! We're aware of this bug, and our team...

    Hey there! We're aware of this bug, and our team is still working on a fix.
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    Hey folks! The team is aware of this issue and...

    Hey folks! The team is aware of this issue and they're looking into it.
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    1,583

    Thanks for the heads up! I forwarded this to the...

    Thanks for the heads up! I forwarded this to the team so they can investigate.
  14. Thanks for the info! I forwarded this to the team...

    Thanks for the info! I forwarded this to the team so they can take a look.
  15. Hey there! If you're using Razer Synapse, there's...

    Hey there! If you're using Razer Synapse, there's a bug with the "Stat Tracking" feature. If you disable that option, it may help!
  16. Hey there! Sorry to hear you're having trouble....

    Hey there! Sorry to hear you're having trouble. If you submit a support ticket, our CS team would be happy to look into this!
  17. Thanks for the heads up! I just forwarded this...

    Thanks for the heads up! I just forwarded this report and the video you recorded on to the team so they can investigate.
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    Thanks for the report! I just forwarded this to...

    Thanks for the report! I just forwarded this to the team so they can investigate.
  19. Hey there! If you're still having trouble, please...

    Hey there! If you're still having trouble, please send an email to support@trionworlds.com and provide our CS tean with your IP address so they can look into this.
  20. Hey there! If you submit a support ticket...

    Hey there! If you submit a support ticket, our CS team would be happy to look into this for you.
  21. Replies
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    424

    Hey there! I just checked on your ticket's...

    Hey there! I just checked on your ticket's status, and it looks like it's still moving up the queue. Our CS team is working through a large number of tickets, but they'll respond as soon as they can!
  22. Thanks for the heads up! Just forwarded this to...

    Thanks for the heads up! Just forwarded this to the team so they can investigate.
  23. Thread: Cant sell

    by ZamboniChaos
    Replies
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    307

    Hey there! Our team is aware of this issue and...

    Hey there! Our team is aware of this issue and they're working on a fix. In the meantime, I'd submit a ticket so our CS team can look into this for you and see if there's anything they can do.
  24. Sorry to hear you're having trouble. If you're...

    Sorry to hear you're having trouble. If you're still missing these items, submit a ticket so our CS team can take a look!
  25. Hey there! I noticed you already submitted a...

    Hey there! I noticed you already submitted a ticket so our CS team will reply as soon as they can.
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