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    Thanks for the questions, everyone. Closing up...

    Thanks for the questions, everyone. Closing up the thread for this week. We'll see you next week!
  2. The support team will answer tickets in the order...

    The support team will answer tickets in the order they arrive. Please hang in there, they will respond as soon as possible.
  3. Thread: Pts

    by Fasti
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    You'll be able to access it when it's open again...

    You'll be able to access it when it's open again and that will happen when we have new content to test out.

    Do not create forum threads asking for updates.
  4. View Post

    https://media.giphy.com/media/l3JDvXSM0cxGTzzFK/giphy.gif


    The Trove livestream this week will feature our Visual Effects (VFX) Artist, Junebug as she shows off her epic visual effecting...
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    Be sure to message TrionWorlds in Twitch and...

    Be sure to message TrionWorlds in Twitch and include the date when you won. I did some looking and didn't see your name as a winner so Morgana will do more digging but the date will really help.
  6. Lag won't delete Cornerstones so there is some...

    Lag won't delete Cornerstones so there is some other issue here. Contact our support team to check this out for you.
  7. Hi there! Submit a ticket...

    Hi there!

    Submit a ticket so our support team can check this out for you. Make sure to include any info you think is relevant so we can figure out how to get you all setup.
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    We don't have any immediate plans but it's...

    We don't have any immediate plans but it's possible that we'd add it via other means down the road. It's has no Mastery attached to it so finding the right way to unlock it is important if we do...
  9. We're swapping out the portals for the Trove...

    We're swapping out the portals for the Trove Atlas which is a very cool looking cube-globe that opens up an interface to select your world. It's not an immediate fix to your specific issue but it's...
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    Take a look at our toxicity rules...

    Take a look at our toxicity rules for the forums before posting again.

    If you have feedback to provide, do so in a way that is productive. Specifically, provide us with information that can help...
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    Trove Dev Q & A Thread - July 17 - 21

    Hey everyone!

    Happy Monday and we hope you have a great week. :)

    Go ahead and post your questions for this week and we'll try to get answers to as many as possible. Some answers will be posted...
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    We can't resolve the issue via the forums so be...

    We can't resolve the issue via the forums so be sure to submit a ticket as quickly as possible.
  13. Can you submit a ticket...

    Can you submit a ticket so we can check this out for you? I just want to see if maybe it is an issue with the specific pearls you have rather than a general bug. We'll check out both possibilities.
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    Don't post PTS questions in general forums.

    Don't post PTS questions in general forums.
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    Sticky: Xbox One Patch - July 17, 2017

    Updates

    Reduced lag by improving client-server message processing. This is a meaningful step forward in the fight against lag. We'll be watching performance and feedback so let us know your...
  16. ONLINE - Xbox One Patch - 7AM PDT (2 PM GMT) - July 17, 2017

    Update - 7:42 AM PDT (2:42 PM GMT) - We're back, baby!

    Hey folks,

    We're bringing the Xbox One version of Trove offline on Monday at 7AM PDT (2 PM GMT) for a patch. Check out the patch notes...
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    If you haven't sent any tickets you haven't...

    If you haven't sent any tickets you haven't reported anyone for cheating. I suggest you sending in tickets when you see someone you believe to be hacking. Also, include any evidence you have -...
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    No release date to be announced anytime soon....

    No release date to be announced anytime soon. We're still in full swing for this next update. When we do make those announcements we'll make noise about it.
  19. Thread: Lag Improvements

    by Fasti
    Replies
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    323

    We're going to keep working on improvements but...

    We're going to keep working on improvements but this most recent update does appear to be a really clear step in the right direction. We'll do our best to be more vocal about the focus of upcoming...
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    Click here for info from Din Othar...

    Click here for info from Din Othar.

    As we move forward and adapt things will shift. The free expansion after next is currently planned to be largely Club features. Sometimes plans change and...
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    If you're having a technical issue post in the...

    If you're having a technical issue post in the tech forums. Also name the thread something related to the specific issue and not some vague designed as click-bait.
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    We hear all of you on this. I could have done a...

    We hear all of you on this. I could have done a better job at explaining that this event was intended to be more low key and party oriented than it was a new content push. We have lots of content...
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    Read over this post ...

    Read over this post regarding our forum toxicity rules before posting again.

    Once you've read it take another look at your OP and the quoted section above. This is the bug report section of the...
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    Submit a ticket ...

    Submit a ticket to our support team and let them know the character name you used in game as well as any other info you can provide.
  25. Thread: Crashing

    by Fasti
    Replies
    2
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    146

    Today's PS4 update should reduce crashing quite a...

    Today's PS4 update should reduce crashing quite a bit. Let us know if you're still having trouble now.
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