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Type: Posts; User: Mobi

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    Thanks for reporting, we're trying to get a fix...

    Thanks for reporting, we're trying to get a fix in as soon as we can.
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    Our team helped fix some of the issues for...

    Our team helped fix some of the issues for players connecting earlier, if you are still having an issue let us know. Info:...
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    This issue affecting all our platforms earlier...

    This issue affecting all our platforms earlier should be resolved now, we made an announcement here: http://forums.trovegame.com/showthread.php?142828-All-Platforms-Connectivity-Issues-Dec-5
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    This should be resolved if you or others had...

    This should be resolved if you or others had connection issues today. Let us know if you are still experiencing this.
  5. Thread: The server down?

    by Mobi
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    We ran into some connection issues on all...

    We ran into some connection issues on all platforms earlier, details found here:
    http://forums.trovegame.com/showthread.php?142828-All-Platforms-Connectivity-Issues-Dec-5
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    All Platforms Connectivity Issues - Dec 5

    Hi all,

    We resolved some of the recent connectivity and world access issues that have been affecting all Trove platforms today. Server connections should be more stable now, and we'll continue to...
  7. Thread: Deleted account

    by Mobi
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    Please contact our support team for account...

    Please contact our support team for account related issues: https://support.gamigo.com/hc/en-us

    This is a recent issue that has come up for a number of players and we are working on a better way...
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    The Dev teams for Trove and ArcheAge are separate...

    The Dev teams for Trove and ArcheAge are separate from each other, and same goes for Rift, Defiance, and other games from Gamigo. The Trove Dev team is focusing on getting Into The Deep on consoles,...
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    Hey all, I had reported this Black Friday...

    Hey all,

    I had reported this Black Friday sales issue over the holidays last week, and we've been looking into it. For consoles, we have to work with out partners to have it available as we ran...
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    PS4 Black Friday Deals Not Appearing

    Hey PS4 Trovians, the Trove team is taking a look at some of the issues about the Black Friday deals not being available.

    We'll share more news regarding this as soon as we can, thanks for...
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    PC is back online!

    PC is back online!
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    Trove on PC will be coming offline in less than...

    Trove on PC will be coming offline in less than one hour, at 1:30am PST now for this hot fix.

    Downtime is expected to be about one hour.
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    [ONLINE] PC Hot Fix - Nov 28 at 1:30am PST

    Hey PC Trovians,

    We have an incoming hot fix for some server related crashes on PC. The PC servers will be coming offline at 12:30 AM PT / 8:30 AM UTC to apply this hot fix.

    Downtime is about 1...
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    Thanks for reporting with all the details,...

    Thanks for reporting with all the details, letting our team know.
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    PC is now online with the Into The Deep update. ...

    PC is now online with the Into The Deep update.

    Xbox One and PS4 will receive this update later at a date still to be announced.
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    PC is coming offline now for the Into The Deep...

    PC is coming offline now for the Into The Deep update, downtime is approximately 3 hours.

    Patch Notes:
    http://forums.trovegame.com/showthread.php?142654-Into-the-Deep-Patch-Notes-Nov.-26-2019
  17. PS4 Trovians, We are now granting the...

    PS4 Trovians,

    We are now granting the following items for the extended downtime and connectivity issues during this past Nov. 22 weekend on PS4.

    Nov. 22-24 compensation pack:

    3 Day Patron...
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    PC Update - Into The Deep - Nov 26

    Good tidings to all,

    The Into The Deep update is about the breach the surface and the PC servers will be offline starting on Nov. 26 at 9:00am PST / 17:00 UTC with about 3 hours of downtime.
    ...
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    Sticky: PC Trovians, Although most of the Leaderboard...

    PC Trovians,

    Although most of the Leaderboard rewards have been fixed, this week we have noticed a few outlying issues with some rewards not being granted. We are working on fixes and have granted...
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    Please contact support for this account related...

    Please contact support for this account related issue as we work with them to get a fix in for this.
    https://support.gamigo.com/hc/en-us
  21. xXxJoose_BocksxXx, thanks for the updated report...

    xXxJoose_BocksxXx, thanks for the updated report as we continue to look into server stability issues. Can you let us know which specific areas you are getting the rubber banding?
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    Significant compensation is being discussed for...

    Significant compensation is being discussed for the recent extended maintenance and world connection issues. It will be announced in the next couple days.
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    PS4 Trovians, Since the maintenance, we have...

    PS4 Trovians,

    Since the maintenance, we have been working on some of the errors connecting to certain worlds being reported.

    A fix has been recently implemented that should allow players to...
  24. PS4 Trovians, a fix has been recently implemented...

    PS4 Trovians, a fix has been recently implemented that should allow players to connect better to worlds. We're continuing to monitor the situation, let us know if you are still being returned to the...
  25. PS4 Connection To Worlds Issues Nov 22 - Compensation Granted

    PS4 Trovians,

    Since the maintenance, we have been working on some of the errors connecting to certain worlds being reported.

    We are trying to hot fix and resolve this as soon as possible,...
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