Search:

Please contact our support team for account related issues: https://support.gamigo.com/hc/en-us

This is a recent issue that has come up for a number of players and we are working on a better way...

The Dev teams for Trove and ArcheAge are separate from each other, and same goes for Rift, Defiance, and other games from Gamigo. The Trove Dev team is focusing on getting Into The Deep on consoles,...

Hey all,

I had reported this Black Friday sales issue over the holidays last week, and we've been looking into it. For consoles, we have to work with out partners to have it available as we ran...

Hey PS4 Trovians, the Trove team is taking a look at some of the issues about the Black Friday deals not being available.

We'll share more news regarding this as soon as we can, thanks for...

PC is back online!

Trove on PC will be coming offline in less than one hour, at 1:30am PST now for this hot fix.

Downtime is expected to be about one hour.

Hey PC Trovians,

We have an incoming hot fix for some server related crashes on PC. The PC servers will be coming offline at 12:30 AM PT / 8:30 AM UTC to apply this hot fix.

Downtime is about 1...

Thanks for reporting with all the details, letting our team know.

PC is now online with the Into The Deep update.

Xbox One and PS4 will receive this update later at a date still to be announced.

PC is coming offline now for the Into The Deep update, downtime is approximately 3 hours.

Patch Notes:
http://forums.trovegame.com/showthread.php?142654-Into-the-Deep-Patch-Notes-Nov.-26-2019

PS4 Trovians,

We are now granting the following items for the extended downtime and connectivity issues during this past Nov. 22 weekend on PS4.

Nov. 22-24 compensation pack:

3 Day Patron...

Good tidings to all,

The Into The Deep update is about the breach the surface and the PC servers will be offline starting on Nov. 26 at 9:00am PST / 17:00 UTC with about 3 hours of downtime.
...

PC Trovians,

Although most of the Leaderboard rewards have been fixed, this week we have noticed a few outlying issues with some rewards not being granted. We are working on fixes and have granted...

Please contact support for this account related issue as we work with them to get a fix in for this.
https://support.gamigo.com/hc/en-us

xXxJoose_BocksxXx, thanks for the updated report as we continue to look into server stability issues. Can you let us know which specific areas you are getting the rubber banding?

Significant compensation is being discussed for the recent extended maintenance and world connection issues. It will be announced in the next couple days.

PS4 Trovians,

Since the maintenance, we have been working on some of the errors connecting to certain worlds being reported.

A fix has been recently implemented that should allow players to...

PS4 Trovians, a fix has been recently implemented that should allow players to connect better to worlds. We're continuing to monitor the situation, let us know if you are still being returned to the...

PS4 Trovians,

Since the maintenance, we have been working on some of the errors connecting to certain worlds being reported.

We are trying to hot fix and resolve this as soon as possible,...

Cleaned it up for now, thanks for reporting!

Can you let us know your PS4 username and confirm NA or EU as we try to check out the issue? Thanks.

PS4 NA and EU are now coming online.

Compensation for the duration of these downtimes will be assessed and announced within the next few days.

PS4 NA and EU downtime has been extended without an exact ETA at this time.

We are working to bring the servers online within the next 2-3 hours and compensation is being discussed for the...

Hey there, are you still getting this issue and is anyone else on Steam experiencing an issue like this?

Thanks for letting us know.

Any PC players with an issue logging in earlier, we got a fix in.

Check this post here for full details on the situation, thanks for reporting....