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  1. Thread: Deleted account

    by Mobi
    Replies
    3
    Views
    147

    Please contact our support team for account...

    Please contact our support team for account related issues: https://support.gamigo.com/hc/en-us

    This is a recent issue that has come up for a number of players and we are working on a better way...
  2. Replies
    6
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    281

    The Dev teams for Trove and ArcheAge are separate...

    The Dev teams for Trove and ArcheAge are separate from each other, and same goes for Rift, Defiance, and other games from Gamigo. The Trove Dev team is focusing on getting Into The Deep on consoles,...
  3. Replies
    6
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    281

    Hey all, I had reported this Black Friday...

    Hey all,

    I had reported this Black Friday sales issue over the holidays last week, and we've been looking into it. For consoles, we have to work with out partners to have it available as we ran...
  4. Replies
    0
    Views
    96

    PS4 Black Friday Deals Not Appearing

    Hey PS4 Trovians, the Trove team is taking a look at some of the issues about the Black Friday deals not being available.

    We'll share more news regarding this as soon as we can, thanks for...
  5. Replies
    3
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    616

    PC is back online!

    PC is back online!
  6. Replies
    3
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    616

    Trove on PC will be coming offline in less than...

    Trove on PC will be coming offline in less than one hour, at 1:30am PST now for this hot fix.

    Downtime is expected to be about one hour.
  7. Replies
    3
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    616

    [ONLINE] PC Hot Fix - Nov 28 at 1:30am PST

    Hey PC Trovians,

    We have an incoming hot fix for some server related crashes on PC. The PC servers will be coming offline at 12:30 AM PT / 8:30 AM UTC to apply this hot fix.

    Downtime is about 1...
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    1
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    141

    Thanks for reporting with all the details,...

    Thanks for reporting with all the details, letting our team know.
  9. Replies
    2
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    2,640

    PC is now online with the Into The Deep update. ...

    PC is now online with the Into The Deep update.

    Xbox One and PS4 will receive this update later at a date still to be announced.
  10. Replies
    2
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    2,640

    PC is coming offline now for the Into The Deep...

    PC is coming offline now for the Into The Deep update, downtime is approximately 3 hours.

    Patch Notes:
    http://forums.trovegame.com/showthread.php?142654-Into-the-Deep-Patch-Notes-Nov.-26-2019
  11. PS4 Trovians, We are now granting the...

    PS4 Trovians,

    We are now granting the following items for the extended downtime and connectivity issues during this past Nov. 22 weekend on PS4.

    Nov. 22-24 compensation pack:

    3 Day Patron...
  12. Replies
    2
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    2,640

    PC Update - Into The Deep - Nov 26

    Good tidings to all,

    The Into The Deep update is about the breach the surface and the PC servers will be offline starting on Nov. 26 at 9:00am PST / 17:00 UTC with about 3 hours of downtime.
    ...
  13. Replies
    11
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    2,712

    Sticky: PC Trovians, Although most of the Leaderboard...

    PC Trovians,

    Although most of the Leaderboard rewards have been fixed, this week we have noticed a few outlying issues with some rewards not being granted. We are working on fixes and have granted...
  14. Replies
    2
    Views
    132

    Please contact support for this account related...

    Please contact support for this account related issue as we work with them to get a fix in for this.
    https://support.gamigo.com/hc/en-us
  15. xXxJoose_BocksxXx, thanks for the updated report...

    xXxJoose_BocksxXx, thanks for the updated report as we continue to look into server stability issues. Can you let us know which specific areas you are getting the rubber banding?
  16. Replies
    58
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    5,105

    Significant compensation is being discussed for...

    Significant compensation is being discussed for the recent extended maintenance and world connection issues. It will be announced in the next couple days.
  17. Replies
    58
    Views
    5,105

    PS4 Trovians, Since the maintenance, we have...

    PS4 Trovians,

    Since the maintenance, we have been working on some of the errors connecting to certain worlds being reported.

    A fix has been recently implemented that should allow players to...
  18. PS4 Trovians, a fix has been recently implemented...

    PS4 Trovians, a fix has been recently implemented that should allow players to connect better to worlds. We're continuing to monitor the situation, let us know if you are still being returned to the...
  19. PS4 Connection To Worlds Issues Nov 22 - Compensation Granted

    PS4 Trovians,

    Since the maintenance, we have been working on some of the errors connecting to certain worlds being reported.

    We are trying to hot fix and resolve this as soon as possible,...
  20. Thread: Spamming

    by Mobi
    Replies
    4
    Views
    215

    Cleaned it up for now, thanks for reporting!

    Cleaned it up for now, thanks for reporting!
  21. Can you let us know your PS4 username and confirm...

    Can you let us know your PS4 username and confirm NA or EU as we try to check out the issue? Thanks.
  22. Replies
    58
    Views
    5,105

    PS4 NA and EU are now coming online. ...

    PS4 NA and EU are now coming online.

    Compensation for the duration of these downtimes will be assessed and announced within the next few days.
  23. Replies
    58
    Views
    5,105

    PS4 NA and EU downtime has been extended without...

    PS4 NA and EU downtime has been extended without an exact ETA at this time.

    We are working to bring the servers online within the next 2-3 hours and compensation is being discussed for the...
  24. Hey there, are you still getting this issue and...

    Hey there, are you still getting this issue and is anyone else on Steam experiencing an issue like this?

    Thanks for letting us know.
  25. Any PC players with an issue logging in earlier,...

    Any PC players with an issue logging in earlier, we got a fix in.

    Check this post here for full details on the situation, thanks for reporting....
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