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Type: Posts; User: Kibayuki

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    Submitting the ticket is the best thing you can...

    Submitting the ticket is the best thing you can do. They will do their best to assist.
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    Hey Benji, The current way the souls work is...

    Hey Benji,


    The current way the souls work is as follows:


    You do 3 consecutive delve floors and the 3rd one has a shadowy vault which requires a delve key to open. That gives you some titan...
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    Hi both, may I enquire as to what bug you are...

    Hi both, may I enquire as to what bug you are experiencing and have you submitted a relevant bug report to the team with said information so they can look into it?


    If not, it would be greatly...
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    Hi Caleb, sorry you are having this issue. ...

    Hi Caleb, sorry you are having this issue.


    If you could kindly let our support team know via the link below, they can look into it for you. It will take a while but I hope it gets resolved for...
  5. Thread: Maj

    by Kibayuki
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    1
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    100

    Google translated Je m'excuse car je ne parle...

    Google translated

    Je m'excuse car je ne parle pas français. J'en ai informé les membres de mon équipe et ils examineront la question. Merci beaucoup
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    Hi there waffle, I've passed the query to...

    Hi there waffle,



    I've passed the query to one of our team members to have a look into. Thanks for letting us know about your issue.
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    Hi Ran, I've deleted your first post on this...

    Hi Ran,


    I've deleted your first post on this thread as there was no need to quote all that section especially when youve posted a second time. Cleaned it up a bit.
    Hope they get back to you,...
  8. Hello, Just a small reminder that you dont ...

    Hello,


    Just a small reminder that you dont need to keep making new threads regarding the same topic which should be getting dealt with by the appropriate parties. You also have been advised...
  9. Thread: Lost account

    by Kibayuki
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    115

    Hi there, You need to put this information...

    Hi there,


    You need to put this information into a support ticket so they can try assist you. I'm removing the personal information parts mentioned in your post for safety reasons.


    Support...
  10. Thread: Marketplace

    by Kibayuki
    Replies
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    4,226

    Hi there, Your post is quite vague. I...

    Hi there,


    Your post is quite vague.

    I assume you have purchased something recently and for some reason the transaction has not gone through on your end yet you have had the flux taken?

    ...
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    Hey Sonicjmr, If it has been years, your...

    Hey Sonicjmr,


    If it has been years, your name may have(sounds like) been taken during the namewipe.
    I'm sure if you put in another ticket to the team and explain you didnt understand the...
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    Hi there, the item description may have helped in...

    Hi there, the item description may have helped in this. It says deconstruct,so use your loot collector to get them.However, it will decay and be destroyed 30 minutes after getting it from the chests....
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    On the page linked, click Trove from the category...

    On the page linked, click Trove from the category of games.
    Once loaded, on the top right-ish is a "Submit a request" button
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    Hi there, Unfortunately I dont think that...

    Hi there,


    Unfortunately I dont think that will enough infromation for the team to be able to give you the account details.
    It requires a lot more information and very precise dates for that. ...
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    Hi RyoH May I double check one thing with...

    Hi RyoH


    May I double check one thing with your query.

    Are you fishing at the correct height, as in higher than 20 but lower than 200?
  16. Sorry to hear your'e having this issue. There are...

    Sorry to hear your'e having this issue. There are others in similar situations.


    If you email the gamigo team with as much information as you can, they will look into it for you and potentially...
  17. Hi Jirad, Firstly, there is no need to...

    Hi Jirad,


    Firstly, there is no need to remake this thread as you already have one where you have been very vocal about your issues, which can only be dealt with via support.
    So apologies but I...
  18. Thread: Question

    by Kibayuki
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    234

    I will close the thread as you have your answer,...

    I will close the thread as you have your answer, wont delete as it can be used for future queries should anyone check via searching.
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    I will put a query out to our team regarding it,...

    I will put a query out to our team regarding it, perhaps it was a one time promotional pack and has been removed, if that were the case, I would expect Luxion to stock its wares.
    I'll feedback here...
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    Hi Geko, youll need to submit a screenshot for...

    Hi Geko, youll need to submit a screenshot for this contest as per its conditions section.
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    Do you by chance have the berserker emblem on?...

    Do you by chance have the berserker emblem on? When using flasks, the emblems equipped activate and when berserker emblem is used, you cant use other skills or jump.
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    Going to assume since its been 4 years that they...

    Going to assume since its been 4 years that they found a way to printscreen now, so I'm going to lock this thread to prevent further necroposting.
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    Hiya, Double checked with one of our awesome...

    Hiya,


    Double checked with one of our awesome people on this, the golden thread for the event is exclusive, as it usually is however "the essences + costume will still be attainable going...
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    Hi there, The emblem should automatically...

    Hi there,


    The emblem should automatically unlock upon purchase. If you havnt already, try changing world/relogging so it gives the game a refresh and check if you are able to use via your...
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    Hi all, Just a quick message to say thank...

    Hi all,



    Just a quick message to say thank you all for the constructive feedback and ideas.

    Not every suggestion and fix can be implemented into the game for different reasons but the...
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