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  1. Thread: Team is changing

    by gedc
    Replies
    4
    Views
    707

    Team is changing

    Dear Trovians,

    You guys and gals are the best community a Community Manager could wish for. Its for that reason I am sad to inform you that I will be leaving the Trove community today. :( Dont...
  2. Replies
    49
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    8,063

    Hello Ugly, unfortunately, we will not initiate...

    Hello Ugly, unfortunately, we will not initiate any giveaways of that kind because the items you are suggesting are not available. You should stick to promoting your Club in the Club section. ...
  3. Replies
    6
    Views
    329

    Hey there, you need to send your club names to...

    Hey there, you need to send your club names to our Customer Support team. They're currently still hampered by the aftermath of the migration and that they will get on it as soon as tools are back :)
  4. Maintenance on PS4 NA 09/03 2:45 AM PT (11:45 AM CEST)

    Trovians,

    We are aware of the on-going issues that are happening on PS4 NA and we will have maintenance to address these issues. This maintenance will last for about 1 hour.

    Maintenance start:...
  5. Thread: WTB a GM

    by gedc
    Replies
    7
    Views
    604

    Hey, I understand your frustration due to the...

    Hey,

    I understand your frustration due to the stability issues we've been encountering. We are trying to update you all as much as possible, even if we do not have new information.

    We are...
  6. Replies
    1
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    191

    Hello! I'm glad that this issue was resolved...

    Hello!

    I'm glad that this issue was resolved for you, I have edited the thread title to avoid any confusion for readers!
  7. Replies
    1
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    287

    Hey! Glad this worked out for you! We edited...

    Hey!

    Glad this worked out for you! We edited the thread title to reflect the solution :)
  8. Thread: No Eta on the end

    by gedc
    Replies
    5
    Views
    701

    Yo Ugly, Seems like you know better than our...

    Yo Ugly,

    Seems like you know better than our IT team on what should be done on the servers. Attacks on the team will no longer be tolerated and I hope you understand this.

    Not to mention that...
  9. Replies
    1,681
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    240,481

    We'd like to also reassure you that compensation...

    We'd like to also reassure you that compensation will be given out. Please be aware that this cannot be given out immedietely as it needs to be set up.

    Don't worry, it will be available to all of...
  10. Replies
    1,681
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    240,481

    The main reason why it is taking this long is...

    The main reason why it is taking this long is that people have to perfom a lot of manual setup for the servers. This manual work could only start later than expected, which is why it is still...
  11. Replies
    1,681
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    240,481

    Trust me, the goal is to end this as soon as...

    Trust me, the goal is to end this as soon as possible!
  12. Replies
    1,681
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    240,481

    We're bottling our tears and selling them instead!

    We're bottling our tears and selling them instead!
  13. Replies
    1,681
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    240,481

    We are still working on getting the servers up...

    We are still working on getting the servers up but we still do not have an ETA yet.

    Though if you'd like, PTS on PC is open and you can try out the next update 'From the Deep' :)
  14. Replies
    1,681
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    240,481

    We are from all over the world, so some of us...

    We are from all over the world, so some of us speak different types of English ;)

    Though the apology truly is genuine! We feel the pain as much as you do!
    ...
  15. Replies
    1,681
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    240,481

    Hey Trovians, Although we still do not have an...

    Hey Trovians,

    Although we still do not have an ETA yet on when Trove will be live again, we're hopeful to finish our server move by today.

    We appreciate your patience during this time and...
  16. Replies
    1,681
    Views
    240,481

    Hey all! This is still on going and we really...

    Hey all!

    This is still on going and we really appreciate your patience.

    We will be updating you here and on the socials as soon as we get all the information.

    Thank you for your...
  17. Hey folks, Unfortunately we have to extend...

    Hey folks,

    Unfortunately we have to extend our maintenance, we will keep you updated here when the servers are back online. Thanks again for your patience, and apologises for the inconvenience.
  18. Thread: loss progress

    by gedc
    Replies
    2
    Views
    351

    Hello there, Regarding your issue, please...

    Hello there,

    Regarding your issue, please contact our Customer Support :)
  19. Replies
    2
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    386

    Hey guys, Regarding your issue, please contact...

    Hey guys,

    Regarding your issue, please contact our Customer Support with as much information as you can.
  20. Replies
    1
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    224

    Hey Legick, for this kind of issue, please...

    Hey Legick, for this kind of issue, please contact our Customer Support :)
  21. Thread: My wings

    by gedc
    Replies
    1
    Views
    162

    Hey TTV_killerwolf, Regarding your issue,...

    Hey TTV_killerwolf,

    Regarding your issue, please contact our Customer Support :)
  22. Replies
    3
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    291

    Hey Gxmax, unforntunately, we only support...

    Hey Gxmax, unforntunately, we only support English, French and Deutsh. If you need help please resend your issue in on of these three langages :)
  23. Hey DeeWee030, regarding this issue, please...

    Hey DeeWee030, regarding this issue, please contact our Customer Support :)
  24. Replies
    1
    Views
    102

    Hey Xantje, for this kind of issue, please...

    Hey Xantje, for this kind of issue, please contact our Customer Support :)
  25. Hey DrSteam, for this kind of issue, please...

    Hey DrSteam, for this kind of issue, please contact our Customer Support with as much information as you can :)
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