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  1. I followed up again to confirm the timing and it...

    I followed up again to confirm the timing and it is going to be allowed to run through 11:59 PM PST on January 31st. I've updated the blogs for the correct timing. Thanks for calling out the...
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    If it's a question about Patron, it's probably...

    If it's a question about Patron, it's probably best to submit a ticket so our support team can work you directly.
  3. If you've logged in by 11:59 PM PST on January...

    If you've logged in by 11:59 PM PST on January 31st you'll be fine. (date edited for accuracy on January 17)

    For anyone out there who hasn't logged in for the last year, feel free to do it earlier...
  4. I've updated the blog and forums to include this...

    I've updated the blog and forums to include this link which should simplify things.
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    Very odd. Glad it's working! Let us know if you...

    Very odd. Glad it's working! Let us know if you run into any other issues with it.
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    The Fae Trickster sale ended at 10 AM PST today....

    The Fae Trickster sale ended at 10 AM PST today. It'll be back around again in the future.
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    What Description posted should help. As long as...

    What Description posted should help. As long as you're launching Trove directly in the Steam client you should be good. If the Steam overlay isn't showing up, check out this post from Valve on issues.
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    All the codes should be sent. What was your...

    All the codes should be sent. What was your Twitch name? Also, be sure to check the secondary inbox for Twitch called "Other." I'll follow up.
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    Check what Plague_Bearer suggested to see if the...

    Check what Plague_Bearer suggested to see if the plants are still there but invisible. If they are, update us here so we can check out that bug. If not you can submit a ticket and we can look into if...
  10. I'll send this over to the QA team so we can get...

    I'll send this over to the QA team so we can get it sorted out. Thanks for posting!
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    Dev Q & A thread - January 19, 2018

    Hey all,

    Get your questions in for the dev team and we'll answer as many as possible for the livestream on Friday!

    Thanks
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    Hey there, We are working to address lag and...

    Hey there,

    We are working to address lag and rubberbanding issues. Steps we've taken in the past have helped some, but there is more work to do. This is an ongoing process and we'll keep working...
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    Starting with the Luxion's next visit we'll be...

    Starting with the Luxion's next visit we'll be creating a blog to describe what items he carries each month. This will let players know what they can expect to find so they can plan accordingly. Keep...
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    Mondays do tend to have longer loading time when...

    Mondays do tend to have longer loading time when entering instanced Challenges or Shadow Towers. It's something we continue to work on addressing.
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    Confirmed we have changes coming for the...

    Confirmed we have changes coming for the Dracolyte coming in the next few months.
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    Submit a ticket...

    Submit a ticket for us so the support team can dig into this and see what may have happened. Thanks!
  17. Thread: Bug on patron

    by Fasti
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    Hey there, If you're having trouble making a...

    Hey there,

    If you're having trouble making a purchase please submit a ticket. The support team will follow up with you directly.
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    Thanks for the questions, folks!

    Thanks for the questions, folks!
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    We're pretty regularly going over classes and...

    We're pretty regularly going over classes and adjusting where needed. I think the Dracolyte may be getting a bit of love early this year. I'll follow up and get more info on if that's still in the...
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    The items on Luxion won't be tradable but they...

    The items on Luxion won't be tradable but they were items that were previously tradable in the Chaos Chest. We've heard the concerns though and are looking at our options for finding the right...
  21. We've pulled a list of all eligible players and...

    We've pulled a list of all eligible players and will pick the winner either Friday or Monday and will announce it next week.
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    For some players I suspect the confusion...

    For some players I suspect the confusion regarding the Racing Raptor bug warranted explaining that we have a fix, roughly when it's coming, and how to avoid running into the issue going forward.
    ...
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    Yup! Info here...

    Yup! Info here.
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    If anyone gets a Racing Raptor while in the Hub...

    If anyone gets a Racing Raptor while in the Hub please let us know. After the update is released it won't matter where you are, you won't get the Raptor.
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    It's coming on January 23. Not too long to wait...

    It's coming on January 23. Not too long to wait now.
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