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Hi!

The servers have been unlocked!

--Phantasie

Hey 0xDEADBEEF

I like your handle which looks suspiciously like uninitialized/unallocated memory in troves custom memory managers :P

--Phantasie

Hi Ghomashi

Yes, we roll out the compensation. Give it some time, you should have it all soon!

--Phantasie

Hi Everyone

Sadly, we need to keep PS4 NA offline and don't have a specific ETA right now. We will add to the care package, and keep the thread updated once we have more details.

Thanks
...

Hi Everyone

I wanted to give you another update.

Our team continues to work on the server relocation - its been a very long day. Unfortunately, there was an unexpected issue with the new data...

Hi Everyone

These are all fair questions about doing an update at night. Believe me, we think about this (theres many posts we've made in the past about this, but it dosent hurt for me to mention...

Hi Everyone

PC and PS4 are unlocked, the update took much shorter than our estimate (Yay!). Mobi will update the main thread soon.
XBox is in progress and should be unlocked soon. UPDATE: XBox is...

Hi Guys

The fix for this goes out for this tomorrow morning. As mentioned last week we had to get yesterdays downtime done first, and couldn't do both at the same time.

You can find the notes...

He does! He works pretty hard, tbh.

https://i.ibb.co/KWrrf46/qa-cat.png

...

https://i.ibb.co/HG4Lt3c/qacat-2.jpg

....

Hi Guys

Sorry for a bit of delay in responding to this. As I mentioned in a different thread I've been out of the office a few days (though Postcard and I have been discussing this thread this...

Hi Guys

Sorry, I was out of the office for a few days with a family issue. Back now.

@Ocean Beach: What I would reccomend is either :


Contact CS to have them give you your original email....

Greetings Trovians!

There was an issue on Thursday August 1st that prevented people from playing Trove. While our team addressed that issue quickly, it continued for some PS4 players through the...

Great!

PS: Guessing youre in Ocean Beach, SD. If so, I lived in Pacific Beach for awhile when I was with Trion San Diego - was right on Sail Bay. I miss it so much!

--Phantasie

Hi Guys

Thanks for being patient. Customer Service is in Germany and its nighttime there, so I can't talk to them right now, however I think I've resolved some of the issues.

@Ocean Beach. If...

Hi Ocean Beach (and others)

If you still cant log in as of yesterday, could you please PM me (don't post it here) the Public IP for your PS4?

If your PS4 and PC are on the same router, you can...

Hi Guys

We obviously buffer patches for unexpected issues, however in this case its a client patch. There's a fair bit involved with that - scheduling with MS/Sony, waiting for them to distribute...

Hi Friends

We wanted to give you a quick update on the availability of the Sweet Sixteen and the Cultivated Collection packs on console. There was a slight delay in getting the products live, so...

Its a client side fix, not a server fix. We cant start the certification process on a new hotfix until the one thats already approved is released (ie minimum after tomorrow/June 25). On top of that...

Hi Guys



I don't need to, Meowser - like most of us - read the forums every day! :) But glad it works well :)



Good question, and sadly there isn't a simple answer.
Essentially: Any...

Hi Guys!

Consoles will be (more or less, barring a few minor things/non applicable things) completely back in sync with PC after tomorrows update. Meaning - yes - this patch will include both BR...

Hi Sneak

Thanks for posting!

PTS is meant for testing. We roll out patches to it in advance of the live release to help find bugs, and for us to monitor how the patch does on a public...

Hey SavageSergal (love that name :) )

As other pointed out, I can confirm the limit is 500. This is a soft cap, as we cant 100% determine non sprouted.

The limit is mostly technical/performance...

Hi Arion

Just like Meowser said, thanks for gathering this data. We certainly appreciate it when players do this (especially on PTS, its a partial goal of that environment).

I did want to...

Hi Everyone

PC is also getting a separate patch (ie it shares the same time as console, but its getting a content patch).
The patch notes/time were posted here yesterday.

However we did miss...

Hi Guys

This is a known PC bug (Crafting inventory refreshes ~ every second if you have food equipped). We should have a fix going out for it soon. Consoles wont ever see the issue.
...