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Type: Posts; User: Youssef

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  1. Thanks for the report Satureja, it has been...

    Thanks for the report Satureja, it has been passed onto the team
  2. Hello Rubisco, Please read the following guide...

    Hello Rubisco,
    Please read the following guide on how to properly report players:
    http://forums.trovegame.com/showthread.php?144655-How-to-Report-Players-Violating-Code-of-Conduct
    Like stated in...
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    Hello akinbu, use the following link to submit a...

    Hello akinbu,
    use the following link to submit a ticket (sign in, click the appropriate game and fill in the report).
    https://support.gamigo.com/hc/en-us
    Thanks
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    1,997

    Hello optcgamer, you will need to submit a...

    Hello optcgamer,
    you will need to submit a ticket to the support team so they can take a look into it and solve the problem (please do first make sure that the transaction did indeed go through by...
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    162

    Apparently there was an error with the system, it...

    Apparently there was an error with the system, it should be working now
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    4
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    162

    Hey Titaniah, Is your email service also with...

    Hey Titaniah,
    Is your email service also with Yahoo?
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    4
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    162

    Hello MouseyBit, Sometimes there is a long delay...

    Hello MouseyBit,
    Sometimes there is a long delay due to various reasons, so try and wait up to 24 hours.
    If the problem persists, you might want to try clicking on the resend button again on a...
  8. Thread: Credit problem

    by Youssef
    Replies
    1
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    93

    Hello iOmer, Please contact the support team...

    Hello iOmer,
    Please contact the support team immediately so they can help resolve the issue,
    Thanks.
    https://support.gamigo.com/hc/en-us
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    Hello Aimstair, Thanks for the report, the Trove...

    Hello Aimstair,
    Thanks for the report, the Trove team is already aware of this issue.
    For the time being when this issue occurs, just go back to the hub and re-enter and challenge.
  10. Hi BoricuaBeast91, Do you know of anyone else...

    Hi BoricuaBeast91,
    Do you know of anyone else having this issue occurring to them on XBbox?
    Disconnecting every 1-3 minutes is really excessive, so I'm wondering if this issue is just occurring to...
  11. Hi, thanks for the report, the bug report has...

    Hi, thanks for the report,
    the bug report has been passed onto the team,
    in the mean time, you should send a ticket to the support team so they can help resolve the issue for your account.
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    Hello, Please submit a ticket to the support...

    Hello,
    Please submit a ticket to the support team, they should be able to help solve your problem
    https://support.gamigo.com/hc/en-us
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    Thanks for the report, I just tried it in game...

    Thanks for the report,
    I just tried it in game and I was not able to reproduce the bug,
    could you please list all the steps that were taken to stack the lasermancy stat along with the ally and...
  14. Hello RawGamingYT, I just had a go at...

    Hello RawGamingYT,
    I just had a go at downloading the glyph client from https://www.trionworlds.com/en/download-glyph/ and it worked for me.
    The issue seems to be on your end, you might want to...
  15. Thread: Weird movement

    by Youssef
    Replies
    4
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    206

    Hey TheKing_ofMainKingdom, Next time you are...

    Hey TheKing_ofMainKingdom,
    Next time you are playing Trove on PS4, could you please maybe ask around in the club/global chats to see if this issue is also experienced by others.
    It sounds like it...
  16. Thread: Out of Range

    by Youssef
    Replies
    3
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    170

    Hello, Could you please add more information...

    Hello,
    Could you please add more information about the problem such as what exactly is out of range, what resolution settings you trying to change that you think would fix the issue and how long...
  17. Hello Meggal Bozale, Thank you for the report,...

    Hello Meggal Bozale,
    Thank you for the report,
    I have passed it onto the team.
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    Hey JemiLiveAnotherDay, With the upcoming update...

    Hey JemiLiveAnotherDay,
    With the upcoming update (currently on PTS), it is expected that the current lag should be decreased substantially on the live servers.
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    Could also be fixed if the glyph client only...

    Could also be fixed if the glyph client only allowed one Trove window open at a time.
    Sure you might still get some bots, but atleast it wont be 10+ a match all from the same person
  20. Thread: Inventory bug

    by Youssef
    Replies
    1
    Views
    1,018

    Hello there, Please try contacting the support...

    Hello there,
    Please try contacting the support team, they should be able to look into your specific case and provide you with a solution.
    Support page ->...
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    Thanks for the reports, they have all been passed...

    Thanks for the reports, they have all been passed onto the team
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    Hello jkhalil96, Thanks for the report, it has...

    Hello jkhalil96,
    Thanks for the report, it has been passed on to the team.
    Could you also let us know when this started happening, has it been an ongoing issue or did it arise after the recent...
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    Thanks for the report guys, the devs have been...

    Thanks for the report guys, the devs have been notified of the issue. Do keep in mind that it is the weekend so we may not see a fix/reply atleast until early next week.
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    Hello IMicha, unfortunately this is an ongoing...

    Hello IMicha, unfortunately this is an ongoing problem that does render bomber royal un-enjoyable aswell as ruining the value of the rewards.
    However please refrain from name and shaming people on...
  25. Hello GunStratos, Thanks for the report, many...

    Hello GunStratos,
    Thanks for the report, many players have also started encountering this problem (myself included). The devs have been made aware of this problem, however it is currently the...
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