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Forum: PC Tech Support

Help for players, by players.

  1. Sticky Thread Sticky: Camera Spinning Issue

    In many cases this is related to a program called Razer Synapse. In those cases you can do these steps to resolve this: Open Razer Synapse Click...

    Started by Fasti‎, 02-05-2018 11:18 AM
    1 Trove Team Post(s)
    • Replies: 3
    • Views: 14,050
    10-09-2019, 06:51 AM Go to last post
  2. Sticky Thread Sticky: Fixing Error 2025

    Hey everybody! If you're running into a Glyph error 2025, this may be something we can resolve via the support team. If you're seeing an error...

    Started by Fasti‎, 03-07-2019 02:31 PM
    1 Trove Team Post(s)
    • Replies: 0
    • Views: 9,308
    03-07-2019, 02:31 PM Go to last post
  3. Sticky Thread Sticky: Blank Cornerstone Support Request

    Hey Trovians, We know that some of you already faced an issue with your Cornerstone showing up blank after summoning it. This issue can’t be fixed...

    Started by Diniry‎, 02-25-2019 10:49 AM
    1 Trove Team Post(s)
    • Replies: 0
    • Views: 19,004
    02-25-2019, 10:49 AM Go to last post
  4. Sticky Thread Sticky: Read this if you're having an in-game issue

    Hey folks, For any in-game issue (lost items, trouble completing a purchase, accidentally loot collected something valuable), or anything else...

    Started by Fasti‎, 12-09-2015 12:50 PM
    1 Trove Team Post(s)
    • Replies: 0
    • Views: 18,671
    12-09-2015, 12:50 PM Go to last post
  5. Sticky Thread Sticky: Having technical difficulties?

    Hello Trovians! I think having some general troubleshooting info in one place will be pretty helpful, so please read this over if you're having...

    Started by Fasti‎, 05-21-2015 08:36 AM
    2016, crash, crashing, disconnect, error, glyph
    • Replies: 0
    • Views: 31,659
    05-21-2015, 08:36 AM Go to last post
  1. I forgot my password and need to change it

    Hi, I play on steam and whenever it loads it it knows my password, but I don't what the password is so that's why I need to change it and I've tried...

    Started by TroveisFun‎, 07-24-2019 11:26 AM
    2 Trove Team Post(s)
    • Replies: 6
    • Views: 750
    Today, 12:58 AM Go to last post
  2. Freezing Login Screen on Mac

    Hey so I've just downloaded Trove on Mac but I can't login because whenever I press login after submitting my email and password it freezes. I've...

    Started by SirTheodine‎, 08-31-2019 04:50 PM
    freezing, login, mac
    • Replies: 4
    • Views: 2,060
    09-18-2020, 11:54 PM Go to last post
  3. Exclamation Trove keeps crashing midgame

    So i was playing trove on a really decent computer, then i went to play on a different, newly built, no bugs found, computer that i previously played...

    Started by PeskyPlayz953‎, 09-16-2020 06:57 PM
    crash, needs help, tech support, trove
    • Replies: 0
    • Views: 57
    09-16-2020, 06:57 PM Go to last post
  4. Mac

    Hey all, left (more like forced out) since mac wasn't compatible anymore, is this still the case? thank you.

    Started by lettii‎, 09-16-2020 08:58 AM
    • Replies: 0
    • Views: 34
    09-16-2020, 08:58 AM Go to last post
  5. Exclamation Glyph Launcher not responding at all

    Alrighty so this happened about 3 weeks ago and hasnt gotten any better whatsoeve, whenever i try to open the glyph launcher it doesent do anything...

    Started by Rukario‎, 09-15-2020 03:25 PM
    • Replies: 0
    • Views: 49
    09-15-2020, 03:25 PM Go to last post
  6. Angry Returning player, has all his progress deleted.

    Soooo, ladies and gentleman As all of the people in this thred i have a problem. Last week i was enjoying the idea of coming back to trove,...

    Started by Crookodiile‎, 01-01-2020 03:12 PM
    2 Pages
    1 2
    2 Trove Team Post(s) account, angry, lost equipment, lost items, trove
    • Replies: 18
    • Views: 2,608
    09-15-2020, 07:25 AM Go to last post
  7. Error 1008

    Error 1008, tried unistalling glyph and trove and I am still getting it. happens about midway through the update and none of it saves.

    Started by LoveSponge‎, 11-21-2014 03:26 PM
    2 Pages
    1 2
    error, error 1008, glyph, install, trove
    • Replies: 15
    • Views: 15,779
    09-14-2020, 09:40 AM Go to last post
  8. Code applied to wrong account!

    I bought the Arcanium account to use on my new account that I made to have a fresh start with my friend. Forgetting about my old one that hasn't been...

    Started by Korzenn‎, 09-13-2020 10:53 AM
    • Replies: 2
    • Views: 81
    09-13-2020, 12:34 PM Go to last post
  9. error 1026 and how trion customer service treats people like garbage

    i have been dealing with error 1026 when patching trove ever since the day beta launched and no matter how many hot fixes patches or anything they do...

    Started by Valenspar‎, 09-28-2014 02:14 PM
    2 Pages
    1 2
    • Replies: 19
    • Views: 12,388
    09-12-2020, 09:33 AM Go to last post
  10. Old Account Recovery

    Hi ! I used to have an old account which my friend can still see on his friendslist. I used to use this account through the glyph launcher. Now,...

    Started by Rippeh‎, 04-24-2018 11:38 AM
    1 Trove Team Post(s)
    • Replies: 5
    • Views: 2,642
    09-09-2020, 07:37 AM Go to last post
  11. friends cant join me after forced name change, club world gone

    so i have 2 issues as listed in the title. first one, for some reason i was forced to change my ingame name from "Fayd" and it is now "FaydT". this...

    Started by Fayd‎, 09-06-2020 02:47 PM
    • Replies: 0
    • Views: 77
    09-06-2020, 02:47 PM Go to last post
  12. Stuck at Loginscreen (GLYPH)

    Hi guys, I am playing Trove for a few weeks now and everything went fine until today, my enviroment wasnt loading anymore so i restarted the...

    Started by Inkachu‎, 03-07-2015 10:18 AM
    2 Pages
    1 2
    • Replies: 18
    • Views: 20,760
    09-02-2020, 09:16 AM Go to last post
  13. Purchase under review?

    I purchased a $4.99 credit pack but it took a long time and failed. Now when I try the purchase again, it denies me and says my purchase is under...

    Started by Phaeyune‎, 09-15-2015 07:26 PM
    • Replies: 2
    • Views: 1,811
    09-02-2020, 06:17 AM Go to last post
  14. Lost account

    Hi i made an account long ago then i bought some stuff and didnt play since then,now i logged in and started a new one, only thing i want back is...

    Started by izmos98‎, 08-29-2020 03:25 AM
    deleted account
    • Replies: 1
    • Views: 70
    08-29-2020, 03:35 AM Go to last post
  15. Question How long has it taken for people to get their accounts restored?

    So, during this friday it will be exactly one month since I've made a report regarding my account being resetted. How long have it taken for people...

    Started by Withz‎, 08-05-2020 07:24 AM
    account reset, help appreciated, lost account, restoration, support
    • Replies: 5
    • Views: 254
    08-28-2020, 06:36 PM Go to last post
  16. Question Is the Dev Tracker forum broken?

    Is the Dev Tracker forum broken? There haven't been any posts there in awhile..

    Started by Satureja‎, 08-27-2020 09:17 PM
    dev tracker, forum
    • Replies: 0
    • Views: 53
    08-27-2020, 09:17 PM Go to last post
  17. Account Email problem

    First thing first, i made a thread instead of a ticket for a reason, let me explain why. two weeks or so i delete my old email and that email is the...

    Started by MuckyLark‎, 08-26-2020 09:00 PM
    • Replies: 4
    • Views: 158
    08-27-2020, 11:55 AM Go to last post
  18. Exclamation Credit purchase failing and under review at the same time

    Can't figure this out- already put in a support ticket for it. Purchased 12 pouches for $21.something and steam went through with the purchase...

    Started by Romeo‎, 08-21-2020 09:51 PM
    • Replies: 0
    • Views: 93
    08-21-2020, 09:51 PM Go to last post
  19. I lose my account!

    Hi guys, I played Trove many years ago, my main was Revenant. Right now I decided to come back with my friend, but I forgot my password, and the...

    Started by Eldasck‎, 08-20-2020 11:17 AM
    • Replies: 5
    • Views: 145
    08-20-2020, 12:59 PM Go to last post
  20. Angry Account Wiped

    Time. sometime around 4~5 months ago i cant remember Context. around 7 months or so ago i got on my account was fine everything was normal after...

    Started by MxshadowxM‎, 05-13-2020 10:23 PM
    • Replies: 1
    • Views: 290
    08-20-2020, 09:43 AM Go to last post
  21. Exclamation Haven't visited for a long time - all progress has disappeared

    Hello! I haven’t entered Trove’s game for a long time, and so I decided to go in, remember the times and play with my brother. I downloaded the game,...

    Started by KashaManna‎, 08-20-2020 06:00 AM
    lost, progress
    • Replies: 1
    • Views: 91
    08-20-2020, 06:57 AM Go to last post
  22. Credits issue

    I bought 3.900 credits on the store, ok right? no, the moment later i buy it, the screen frozes and then i restart my game, when i go to store again,...

    Started by sujikahy‎, 08-18-2020 01:57 AM
    • Replies: 1
    • Views: 119
    08-18-2020, 04:54 AM Go to last post
  23. Angry Can't find my account

    I have been playing trove for a while. I haven't logged in in a while and when I did, all the classes for my account had been reset and I was missing...

    Started by ACEThe‎, 07-21-2020 11:41 AM
    • Replies: 4
    • Views: 338
    08-17-2020, 02:04 PM Go to last post
  24. Account has been deleted? account recovery

    Hello, I use to play Trove a long time ago but recently i went back to play it again and when i log in it ask's me to make a new account. i would...

    Started by flamingdragon41‎, 08-16-2020 07:17 PM
    account, account recovery, support
    • Replies: 1
    • Views: 99
    08-17-2020, 04:58 AM Go to last post
  25. Thumbs up issue after first purchase

    Hi , my name its Andreicip. yesterday i made first purchase in game for starter pack. And after first purchase in store you can claim 2 items, a...

    Started by Andreicip‎, 08-14-2020 12:06 AM
    • Replies: 2
    • Views: 121
    08-15-2020, 11:07 PM Go to last post

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