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Forum: PC Tech Support

Help for players, by players.

  1. Submit a support ticket?

    Is there any way to submit a support ticket for a game manager to help with an issue? I asked in the chat in a couple times but nobody answered and...

    Started by Nachtbringer‎, 05-13-2015 05:24 AM
    3 Pages
    1 2 3
    • Replies: 23
    • Views: 12,776
    04-07-2021, 11:13 PM Go to last post
  2. Marketplace issue

    Aprox 2 days ago my game could not load the marketplace, when it came back up and working now I can not purchase anything. I have the funds in my...

    Started by Rattatron77‎, 04-07-2021 11:08 PM
    • Replies: 0
    • Views: 34
    04-07-2021, 11:08 PM Go to last post
  3. Unable to complete your purchase

    It's been 6 days since i first tried to purchase a "12 credit pouches pack" from the ingame store through the steam wallet but i cant since every...

    Started by PoliteAF‎, 04-23-2020 04:53 AM
    • Replies: 3
    • Views: 721
    04-07-2021, 11:02 PM Go to last post
  4. Unhappy Store did not give me purchased items

    I bought the bone knight costume but didn't get it. I tried twice both times failed and used up 3000 credits to get nothing. Help? I checked my...

    Started by Drive‎, 06-17-2015 11:53 AM
    • Replies: 5
    • Views: 2,559
    04-06-2021, 03:38 AM Go to last post
  5. Can't sign in

    I got logged out, now i cant sign in. I tried changing my password, but that did nothing. Any tips?

    Started by MadCatEX‎, 12-26-2019 08:05 AM
    • Replies: 2
    • Views: 767
    04-03-2021, 11:52 PM Go to last post
  6. My account's progress got wiped

    Everything is gone, I got the name choosing menu after coming back to this game after a year, and I had played this game since it's alpha, my clubs...

    Started by Kavitormorsch‎, 04-03-2021 07:52 PM
    • Replies: 0
    • Views: 46
    04-03-2021, 07:52 PM Go to last post
  7. I forgot my password and need to change it

    Hi, I play on steam and whenever it loads it it knows my password, but I don't what the password is so that's why I need to change it and I've tried...

    Started by TroveisFun‎, 07-24-2019 11:26 AM
    2 Trove Team Post(s)
    • Replies: 6
    • Views: 1,486
    03-31-2021, 05:54 AM Go to last post
  8. Exclamation Haven't recieved my ingame purchase

    Recently purchased 120 gem booster boxes on my account @its_skrt and have not recieved the items. No idea where to submit a ticket as the Gamigo...

    Started by its_skrt‎, 03-31-2021 05:21 AM
    • Replies: 0
    • Views: 31
    03-31-2021, 05:21 AM Go to last post
  9. Exclamation All my items/purchases on the account are gone !

    I recently came back to the game, haven't played since july 2017, now all my purchased items , all my progression , inventory , storage , everything...

    Started by Trebor‎, 03-29-2021 09:26 PM
    • Replies: 0
    • Views: 103
    03-29-2021, 09:26 PM Go to last post
  10. My 2251 PR Empowered Water Gem Explosive Epilogue Bugged When I Used Re-Gemerator

    My fully augmented 2251 power rank empowered water gem explosive epilogue bugged in my inventory when i used re-gemerator to remove it from my...

    Started by Acquittal‎, 03-29-2021 10:11 AM
    • Replies: 0
    • Views: 80
    03-29-2021, 10:11 AM Go to last post
  11. /screenshot doesn't take screenshots of HUD / GUI

    Please make it so that it does in case we have bugs / issues concerning the HUD / GUI.

    Started by coldReactive‎, 09-26-2014 03:14 AM
    • Replies: 6
    • Views: 2,458
    03-23-2021, 02:25 AM Go to last post
  12. ice dragon egg fragment drop rate

    soo i saw this really cool looking dragon wyntegra, farmed 3 days straight and only got 17 to drop. How low is the drop rate anyway? (ive heard some...

    Started by Skiajati‎, 03-20-2021 10:31 PM
    • Replies: 0
    • Views: 127
    03-20-2021, 10:31 PM Go to last post
  13. Glyph client won't run (Steam Version)

    I have been trying to play trove on steam but glyph stops responding 3 seconds after I launch it. Video:...

    Started by LocatingKnight5‎, 07-12-2015 05:14 PM
    2 Pages
    1 2
    2 Trove Team Post(s) notstarting
    • Replies: 16
    • Views: 17,201
    03-18-2021, 03:28 PM Go to last post
  14. Hi account question ?

    Hi i playing trove in years 2017-2018 and i have question like trove has character/ account reset on any update on something because when i login in...

    Started by Xiziz‎, 03-10-2021 01:02 PM
    • Replies: 0
    • Views: 184
    03-10-2021, 01:02 PM Go to last post
  15. Returning player. What to do?

    Well I came back form a long break since 2019 easter event and i don't really know what to do in this game exept farm new gear i noticed that there...

    Started by qutiwayo‎, 03-05-2021 03:25 AM
    • Replies: 0
    • Views: 176
    03-05-2021, 03:25 AM Go to last post
  16. Credits issue

    I bought 3.900 credits on the store, ok right? no, the moment later i buy it, the screen frozes and then i restart my game, when i go to store again,...

    Started by sujikahy‎, 08-18-2020 01:57 AM
    • Replies: 2
    • Views: 397
    03-04-2021, 05:57 AM Go to last post
  17. Colours looks inverted or something. Any solutions?

    So... just one day I opened Trove and just completely looks weird https://i.imgur.com/5g7PVJ0.jpg Anyone had this issue before and has resolved...

    Started by iMeow‎, 03-03-2021 03:51 PM
    • Replies: 0
    • Views: 127
    03-03-2021, 03:51 PM Go to last post
  18. Red face Colors change when starting game

    Hello guys, i need help, when i start the game, all the colors change after 3 seconds, the red color goes blue, the blue, green, etc.. Already tryed...

    Started by maike‎, 03-10-2016 02:25 PM
    • Replies: 7
    • Views: 925
    03-03-2021, 03:45 PM Go to last post
  19. Steam Wallet Trove Transaction Fails

    Steam Wallet Trove Transaction continues to fail with: Purchase failed: An unknown error occurred completing your purchase. Please try again later.

    Started by atuarre‎, 03-03-2021 08:56 AM
    • Replies: 0
    • Views: 100
    03-03-2021, 08:56 AM Go to last post
  20. "Purchase failed: An unknown error occurred completing your purchase"

    Idk what's going on but I use steam to launch trove (it launches the glyph launcher then I can launch trove) and whenever I try to buy 30 credit...

    Started by WinterSkyz_‎, 02-28-2021 12:50 AM
    • Replies: 0
    • Views: 163
    02-28-2021, 12:50 AM Go to last post
  21. Club World Not found

    Hey so im a returning player about a year ago i stopped playing. i have this club with some old friends that i have alot of memories on and i was...

    Started by Tasit‎, 02-24-2021 01:23 AM
    • Replies: 3
    • Views: 228
    02-27-2021, 07:17 PM Go to last post
  22. Can not queue into higher public delve

    Hi guys! I have been trying to do delves on my 10k PR candy barbarian. But every time I enter the delve, I start at Depth 14. And when I jump on...

    Started by Startear‎, 02-26-2021 10:30 PM
    bug, delve, low depth
    • Replies: 0
    • Views: 137
    02-26-2021, 10:30 PM Go to last post
  23. Personal Chest and other things reset

    I have been playing since trove started and have all my vaults fully unlocked. Today my personal chest bag 2 3 and 4 are locked and require credits...

    Started by Zaphodjoe‎, 02-26-2021 12:33 PM
    • Replies: 0
    • Views: 143
    02-26-2021, 12:33 PM Go to last post
  24. Cannot purchase credits + specific items, support doing nothing

    Hello, to give some background information: for about a week, I have been unable to purchase credits and specific items. Now, usually, this would...

    Started by Trplover32‎, 02-22-2021 07:47 AM
    • Replies: 0
    • Views: 156
    02-22-2021, 07:47 AM Go to last post
  25. update problems on mac

    Hello. You said trove was back online however trove claims my client is out of date. When I open my client it does not update.

    Started by micken‎, 03-31-2020 10:06 AM
    5 Pages
    1 2 3 ... 5
    bug / mac / update /
    • Replies: 43
    • Views: 4,211
    02-21-2021, 04:35 AM Go to last post

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