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Forum: PC/Mac Tech Support

Help for players, by players.

  1. Sticky Thread Sticky: Camera Spinning Issue

    In many cases this is related to a program called Razer Synapse. In those cases you can do these steps to resolve this: Open Razer Synapse Click...

    Started by Fasti‎, 02-05-2018 11:18 AM
    1 Trove Team Post(s)
    • Replies: 1
    • Views: 5,538
    06-13-2019, 11:20 AM Go to last post
  2. Sticky Thread Sticky: Fixing Error 2025

    Hey everybody! If you're running into a Glyph error 2025, this may be something we can resolve via the support team. If you're seeing an error...

    Started by Fasti‎, 03-07-2019 02:31 PM
    1 Trove Team Post(s)
    • Replies: 0
    • Views: 1,522
    03-07-2019, 02:31 PM Go to last post
  3. Sticky Thread Sticky: Blank Cornerstone Support Request

    Hey Trovians, We know that some of you already faced an issue with your Cornerstone showing up blank after summoning it. This issue can’t be fixed...

    Started by Diniry‎, 02-25-2019 10:49 AM
    1 Trove Team Post(s)
    • Replies: 0
    • Views: 2,808
    02-25-2019, 10:49 AM Go to last post
  4. Sticky Thread Sticky: Read this if you're having an in-game issue

    Hey folks, For any in-game issue (lost items, trouble completing a purchase, accidentally loot collected something valuable), or anything else...

    Started by Fasti‎, 12-09-2015 12:50 PM
    1 Trove Team Post(s)
    • Replies: 0
    • Views: 10,914
    12-09-2015, 12:50 PM Go to last post
  5. Sticky Thread Sticky: Having technical difficulties?

    Hello Trovians! I think having some general troubleshooting info in one place will be pretty helpful, so please read this over if you're having...

    Started by Fasti‎, 05-21-2015 08:36 AM
    2016, crash, crashing, disconnect, error, glyph
    • Replies: 0
    • Views: 22,346
    05-21-2015, 08:36 AM Go to last post
  1. Insane Ping

    My ping usually ranges anywhere from 110-15,000 and it spikes constantly. ( Its usually around the 400-1200 range) I'm no computer tech but I've...

    Started by thatkool‎, 09-26-2014 08:12 AM
    • Replies: 2
    • Views: 846
    09-26-2014, 10:38 AM Go to last post
  2. Exclamation TP to own Club Land, Get Disconnected, Impossible to connect to server

    Hi, I was playing, and wanted to go back to my Club Land, while it was loading I got disconnected. Ok, I supposed it could happend, so let's...

    Started by Jaisek‎, 09-26-2014 10:06 AM
    • Replies: 3
    • Views: 1,017
    09-26-2014, 10:24 AM Go to last post
  3. [fixed]

    well it fixed itself after crashing once

    Started by gurenmx‎, 09-26-2014 10:15 AM
    • Replies: 0
    • Views: 566
    09-26-2014, 10:15 AM Go to last post
  4. Dracolyte Starter Weapon Bugs

    When you mouse over the default Dracolyte staff, no info comes up. Also, it can not be put into the Style saver. (Yes I have successfully used...

    Started by darquewaters‎, 09-26-2014 09:49 AM
    • Replies: 0
    • Views: 750
    09-26-2014, 09:49 AM Go to last post
  5. Angry I'm getting 100's of spam messages from trove@email.triongames.com

    Over 1000 and counting at this moment and I've been getting them since I logged in after patching for beta (since 9:36 pm EST for me). What's up? ...

    Started by Maharin‎, 09-25-2014 07:02 PM
    • Replies: 9
    • Views: 2,356
    09-26-2014, 08:51 AM Go to last post
  6. Exclamation Went into a portal to level 4-5 zone and got disconnected

    I went into a portal to level 4-5 zone and got disconnected at a black screen and now it won't let me reconnect, it just says after 30 seconds ...

    Started by Wrz‎, 09-26-2014 08:08 AM
    • Replies: 2
    • Views: 1,175
    09-26-2014, 08:26 AM Go to last post
  7. Error

    After when i enter my name in game it turns black and then it closes then a error appears

    Started by kawei‎, 09-26-2014 07:44 AM
    • Replies: 7
    • Views: 1,283
    09-26-2014, 07:55 AM Go to last post
  8. low fps

    Hey guys i was wondering if it was my pc are the game. Im useing updated drivers and every thing. I get around 80 frames by my self but when there is...

    Started by Duby‎, 09-26-2014 07:50 AM
    • Replies: 1
    • Views: 1,636
    09-26-2014, 07:52 AM Go to last post
  9. Lost Key

    Al while ago the Trove team send alpha keys to the supporters. I got one in my mail but now i cant find it anymore. I might have accidently deleted...

    Started by Sceek‎, 09-26-2014 06:40 AM
    • Replies: 1
    • Views: 929
    09-26-2014, 07:49 AM Go to last post
  10. Bought Hero Pack but no code

    Hey guys, I recently bought the hero pack but I haven't received a code in my email or been giving any access to be able to play trove or download it...

    Started by Ael‎, 09-26-2014 04:22 AM
    • Replies: 2
    • Views: 1,225
    09-26-2014, 04:28 AM Go to last post
  11. Missing Promo Items and credits

    I was one of the people that was lucky enough to have an item added to the game that I created and had received some credits and a promo construction...

    Started by Duskflame‎, 09-26-2014 04:06 AM
    • Replies: 1
    • Views: 3,153
    09-26-2014, 04:07 AM Go to last post
  12. Right-click hold-down action animation stays

    Both the animation and sound effect for the right-click hold charge up action stay at random, and will not go away until you restart the game.

    Started by coldReactive‎, 09-25-2014 05:20 PM
    • Replies: 2
    • Views: 1,006
    09-26-2014, 03:48 AM Go to last post
  13. "Totem" Waves can spawn partially on other levels

    During "Totem" Dungeons where you have to fight waves of enemies. Sometimes, some of the enemies will spawn on different levels below or above the...

    Started by coldReactive‎, 09-26-2014 03:25 AM
    • Replies: 2
    • Views: 963
    09-26-2014, 03:44 AM Go to last post
  14. Even with the master volume disabled.

    You can still hear the sound effect of placing a house on a plot with the volume turned off.

    Started by OhhPaigey‎, 09-26-2014 12:33 AM
    • Replies: 4
    • Views: 1,249
    09-26-2014, 03:22 AM Go to last post
  15. Disconnecting after tutorial?

    So I made my way to the normal hub world and I went to the 1~3 level area, and it disconnected me after that, and now i can't get back in. Any...

    Started by AsuraTrove‎, 09-25-2014 06:46 PM
    • Replies: 2
    • Views: 1,055
    09-26-2014, 03:17 AM Go to last post
  16. Question Alternate downloads?

    I think the Glyph Launcher and my internet connection wont get along together.. Whenever I try to download Trove from the launcher, it fails before...

    Started by Nyctus‎, 09-26-2014 12:25 AM
    • Replies: 2
    • Views: 1,901
    09-26-2014, 03:12 AM Go to last post
  17. When changing to windowed mode - title bar is off screen

    You can get around this by focusing another window and manually resizing the edges of the trove window without re-focusing trove. Once the title bar...

    Started by coldReactive‎, 09-26-2014 03:05 AM
    • Replies: 1
    • Views: 2,119
    09-26-2014, 03:06 AM Go to last post
  18. When I get to the login screen it says "failure" and that's all

    I'm using my trion worlds e-mail address for the username, since that's the only one I have for Trion games. I used the correct password, says...

    Started by coldReactive‎, 09-25-2014 03:31 PM
    • Replies: 1
    • Views: 1,919
    09-26-2014, 03:01 AM Go to last post
  19. $20 support no slot unlock with previous alpha expansion

    I purchased the $20 beta pack. Figured it was better to save the credits for party animals or keys. Ect. Since I have alpha unlocked inventory space....

    Started by matmacle‎, 09-26-2014 01:48 AM
    • Replies: 0
    • Views: 848
    09-26-2014, 01:48 AM Go to last post
  20. Sometimes actions are auto-held down by the game

    Sometimes, after holding down left or right click for a time, the left or right click action will stay held down software-side....

    Started by coldReactive‎, 09-25-2014 04:25 PM
    • Replies: 5
    • Views: 1,345
    09-25-2014, 09:43 PM Go to last post
  21. Shop Problem

    So, I have bought 14 prisms, and 2 twinkling tomes, and I lost my credits, and did not get them.... and the advance forge doesn't work, and you do...

    Started by ZzDustinzZ‎, 09-25-2014 04:15 PM
    • Replies: 1
    • Views: 963
    09-25-2014, 07:44 PM Go to last post
  22. 50$ Knight Supporter:

    No extra alpha code, no mounts, no bonuses. I do have 12K credits. What's going on?!

    Started by SarahDipity‎, 09-25-2014 07:44 PM
    • Replies: 0
    • Views: 875
    09-25-2014, 07:44 PM Go to last post
  23. Purchased Package not showing on Glyph

    I picked up one of the beta packages but its not showing on Glyph. Is this a known issue?

    Started by Lemon King‎, 09-25-2014 04:26 PM
    • Replies: 1
    • Views: 994
    09-25-2014, 06:03 PM Go to last post
  24. Can't download?

    I redeemed the beta key and everything but i can't find the download and it doesn't appear in my library

    Started by AsuraTrove‎, 09-25-2014 05:12 PM
    • Replies: 3
    • Views: 1,068
    09-25-2014, 05:18 PM Go to last post
  25. Missing Credits.

    Heya, I don't know if this is something that is known or been announced already. I had purchased several packs and my credits are showing as zero. Is...

    Started by Laughter‎, 09-25-2014 02:43 PM
    2 Pages
    1 2
    3 Trove Team Post(s)
    • Replies: 13
    • Views: 3,989
    09-25-2014, 05:02 PM Go to last post

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