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Forum: PC/Mac Tech Support

Help for players, by players.

  1. Sticky Thread Sticky: Fixing Error 2025

    Hey everybody! If you're running into a Glyph error 2025, this may be something we can resolve via the support team. If you're seeing an error...

    Started by Fasti‎, 03-07-2019 02:31 PM
    1 Trove Team Post(s)
    • Replies: 0
    • Views: 185
    03-07-2019, 02:31 PM Go to last post
  2. Sticky Thread Sticky: Blank Cornerstone Support Request

    Hey Trovians, We know that some of you already faced an issue with your Cornerstone showing up blank after summoning it. This issue can’t be fixed...

    Started by Diniry‎, 02-25-2019 10:49 AM
    1 Trove Team Post(s)
    • Replies: 0
    • Views: 178
    02-25-2019, 10:49 AM Go to last post
  3. Sticky Thread Sticky: Camera Spinning Issue

    In many cases this is related to a program called Razer Synapse. In those cases you can do these steps to resolve this: Open Razer Synapse Click...

    Started by Fasti‎, 02-05-2018 11:18 AM
    1 Trove Team Post(s)
    • Replies: 0
    • Views: 4,046
    02-05-2018, 11:18 AM Go to last post
  4. Sticky Thread Sticky: Read this if you're having an in-game issue

    Hey folks, For any in-game issue (lost items, trouble completing a purchase, accidentally loot collected something valuable), or anything else...

    Started by Fasti‎, 12-09-2015 12:50 PM
    1 Trove Team Post(s)
    • Replies: 0
    • Views: 9,572
    12-09-2015, 12:50 PM Go to last post
  5. Sticky Thread Sticky: Having technical difficulties?

    Hello Trovians! I think having some general troubleshooting info in one place will be pretty helpful, so please read this over if you're having...

    Started by Fasti‎, 05-21-2015 08:36 AM
    2016, crash, crashing, disconnect, error, glyph
    • Replies: 0
    • Views: 21,323
    05-21-2015, 08:36 AM Go to last post
  1. Unable to Load a Clubworld

    Bug: Unable to load world Occurred: A bit before Beta started, and is ongoing. Description: When joining the club world known as "Voxel...

    Started by Gomrath‎, 10-14-2014 05:22 PM
    • Replies: 0
    • Views: 755
    10-14-2014, 05:22 PM Go to last post
  2. [Bug] Actions randomly stop working completely

    I don't know what's causing it, but a bug I've been encountering lately and have still encountered again even after today's patch is that for some...

    Started by Dycroft‎, 10-14-2014 05:15 PM
    • Replies: 0
    • Views: 642
    10-14-2014, 05:15 PM Go to last post
  3. Update Game When It's Already Updated

    Tried to log onto the game when I had already updated it, when I open the game the game tells me to update and there's a button to exit the game....

    Started by Okai‎, 10-14-2014 04:08 PM
    2 Pages
    1 2
    • Replies: 10
    • Views: 1,463
    10-14-2014, 04:42 PM Go to last post
  4. keep getting kicked

    iv been playing sence i got the key but keep getting disconnected from sever about ever 20-30 min of game time even tried running as addmin please...

    Started by jut4games‎, 10-12-2014 11:41 PM
    mager bug
    • Replies: 2
    • Views: 795
    10-14-2014, 04:41 PM Go to last post
  5. not leting me play

    hello i just downloaded the game a few minutes ago and it says that i am out of date but when i update it it says i am using the latest version...

    Started by sthefrog‎, 10-14-2014 04:16 PM
    • Replies: 0
    • Views: 463
    10-14-2014, 04:16 PM Go to last post
  6. No Update

    I can only log onto Trove through Glyph, and Glyph says that my game is updated. Trove says that I don't have the current update... How do I play?

    Started by Ssj782‎, 10-14-2014 04:08 PM
    • Replies: 0
    • Views: 524
    10-14-2014, 04:08 PM Go to last post
  7. Glyph wont update

    I see that the notes are up, and a dev posted the servers should be up very soon, but im not able to update the game via glyph, does the patch deploy...

    Started by DexaclipseZ‎, 10-14-2014 04:08 PM
    • Replies: 0
    • Views: 775
    10-14-2014, 04:08 PM Go to last post
  8. Why does the game require OpenGL 3.0?

    Early on in the game's lifetime, it was stated that anybody who could run RIFT could run Trove. RIFT does not require OpenGL 3.0, and I find that I...

    Started by asmcint‎, 10-12-2014 06:21 AM
    • Replies: 6
    • Views: 2,777
    10-14-2014, 03:21 PM Go to last post
  9. Average support times, server ports?

    Has anyone used Trion support to troubleshoot this game recently? How long did it take them to respond? Also, what ports do Trove patching servers...

    Started by Wafflesquad‎, 10-14-2014 03:14 PM
    • Replies: 0
    • Views: 909
    10-14-2014, 03:14 PM Go to last post
  10. Extremely high ping

    I live in South Africa and the internet is not great here but it allows me to play online games with 200-300ms. However for some reason I get...

    Started by Pariah‎, 10-13-2014 08:39 AM
    • Replies: 4
    • Views: 3,460
    10-14-2014, 09:50 AM Go to last post
  11. Forum Notifications

    For some reason, my Forum Notifications don't work. Anyone know why?

    Started by TeeKayM‎, 10-13-2014 11:12 AM
    • Replies: 5
    • Views: 1,258
    10-14-2014, 08:13 AM Go to last post
  12. Hat and Mask not showing

    Hi! My hat and mask decided to visually go missing. I have both "hide hat" and "hide mask" unchecked and I have used the commands suggested by...

    Started by cptmashek‎, 10-02-2014 11:51 PM
    • Replies: 9
    • Views: 3,267
    10-14-2014, 04:07 AM Go to last post
  13. Crash after Shadow Arena?

    Hello Community! After successfully completing a shadow arena once, my friend and I decides to go for another one right after in the room with a...

    Started by Ritty‎, 10-12-2014 11:59 PM
    • Replies: 2
    • Views: 930
    10-14-2014, 01:26 AM Go to last post
  14. Error #1012

    I keep getting this error when i try downloading the game it looks like this There was an error in the verification process. Please try again in a...

    Started by Socklaws‎, 09-27-2014 04:15 PM
    tech support
    • Replies: 1
    • Views: 1,199
    10-13-2014, 11:07 PM Go to last post
  15. Odd blocks are all the same color glitch.

    Hello all, I recently downloaded Trove and after a bit of playing I logged off and a while later tried to log back on, however a glitch happened. ...

    Started by Xonc‎, 10-12-2014 08:03 PM
    • Replies: 4
    • Views: 1,201
    10-13-2014, 05:30 PM Go to last post
  16. Error while updating. Please help

    Hi. When i try to download Trove from Glyph, it calculates the time remaining just fine, but after that error appears and it doesn't continue. I...

    Started by Delfelnias‎, 10-13-2014 12:49 PM
    • Replies: 0
    • Views: 1,157
    10-13-2014, 12:49 PM Go to last post
  17. Stuck at Trees Loading Screen When First Loading the Game

    Disconnected when going through a portal and now when I relaunch the game I am stuck at the tree loading screen. I know this was happening before...

    Started by Ratl‎, 10-12-2014 01:15 PM
    4 Pages
    1 2 3 ... 4
    • Replies: 32
    • Views: 8,119
    10-13-2014, 12:37 PM Go to last post
  18. 'Your purchase was unsuccesful' glitch

    Whenever I teleport in trove to a different world or even to hub, I get a message that says 'Your purchase was unsuccessful'. The thing is, I'm not...

    Started by CreatorOfChaos‎, 10-12-2014 11:24 AM
    • Replies: 5
    • Views: 1,134
    10-13-2014, 12:28 PM Go to last post
  19. Unhappy My Club World got Backdated!

    We club world seems to have got backdated by 48 hours! Blocks I placed on Sunday evening have vanished completely and even the land on my club-world...

    Started by Jithvan‎, 10-13-2014 07:03 AM
    back, club, dated, roll-backed, world
    • Replies: 2
    • Views: 719
    10-13-2014, 08:06 AM Go to last post
  20. Question [Bug] Disappearing name

    Sometime around 36 hours ago, my name randomly disappeared. At this time this affected all channels, the name above my head, and certain name-based...

    Started by Sanaki‎, 10-08-2014 01:58 AM
    disappearing, missing, nameless, noname, protip
    • Replies: 5
    • Views: 1,834
    10-13-2014, 07:05 AM Go to last post
  21. one of my clubs biome has been reset

    Hi. i was building on my fire biome (one piramid) and, after i went to u4 and when i returned the charmander the charmeleon and the piramid werent...

    Started by EEEEEseefilip‎, 10-09-2014 08:24 PM
    • Replies: 9
    • Views: 1,861
    10-13-2014, 06:57 AM Go to last post
  22. Pitch Black environment

    I was just wondering if anyone else is experiencing this pitch black environment in the game. When I loaded the game for the first time everything...

    Started by DreamWeaver‎, 10-13-2014 04:28 AM
    black, dark environment, night time
    • Replies: 2
    • Views: 996
    10-13-2014, 05:46 AM Go to last post
  23. problem wiht changing keybinding for "itemslot1"

    Hi all, I have an AZERTY keyboard and i can change my key bindings for moving to ZQSD instead of WASD. The only problem is that the keybinding of...

    Started by ransman‎, 10-11-2014 07:13 AM
    azerty, key binding
    • Replies: 4
    • Views: 1,135
    10-13-2014, 04:28 AM Go to last post
  24. Club Improvements? and suggestions

    Hey, Being in a large club some additional options would be nice. Any idea when we will see things like last logged in for club members and friends...

    Started by matmacle‎, 10-13-2014 03:22 AM
    • Replies: 0
    • Views: 551
    10-13-2014, 03:22 AM Go to last post
  25. Shadow arena freeze

    Just gathered materials for a Shadow arena key and went searching for a portal... Found it , used the key... everything froze, i can't even get back...

    Started by Avoidlol‎, 10-13-2014 01:55 AM
    • Replies: 1
    • Views: 748
    10-13-2014, 01:57 AM Go to last post

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