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Forum: PC/Mac Tech Support

Help for players, by players.

  1. Sticky Thread Sticky: Camera Spinning Issue

    In many cases this is related to a program called Razer Synapse. In those cases you can do these steps to resolve this: Open Razer Synapse Click...

    Started by Fasti‎, 02-05-2018 11:18 AM
    1 Trove Team Post(s)
    • Replies: 3
    • Views: 7,557
    10-09-2019, 06:51 AM Go to last post
  2. Sticky Thread Sticky: Fixing Error 2025

    Hey everybody! If you're running into a Glyph error 2025, this may be something we can resolve via the support team. If you're seeing an error...

    Started by Fasti‎, 03-07-2019 02:31 PM
    1 Trove Team Post(s)
    • Replies: 0
    • Views: 3,176
    03-07-2019, 02:31 PM Go to last post
  3. Sticky Thread Sticky: Blank Cornerstone Support Request

    Hey Trovians, We know that some of you already faced an issue with your Cornerstone showing up blank after summoning it. This issue can’t be fixed...

    Started by Diniry‎, 02-25-2019 10:49 AM
    1 Trove Team Post(s)
    • Replies: 0
    • Views: 5,831
    02-25-2019, 10:49 AM Go to last post
  4. Sticky Thread Sticky: Read this if you're having an in-game issue

    Hey folks, For any in-game issue (lost items, trouble completing a purchase, accidentally loot collected something valuable), or anything else...

    Started by Fasti‎, 12-09-2015 12:50 PM
    1 Trove Team Post(s)
    • Replies: 0
    • Views: 12,664
    12-09-2015, 12:50 PM Go to last post
  5. Sticky Thread Sticky: Having technical difficulties?

    Hello Trovians! I think having some general troubleshooting info in one place will be pretty helpful, so please read this over if you're having...

    Started by Fasti‎, 05-21-2015 08:36 AM
    2016, crash, crashing, disconnect, error, glyph
    • Replies: 0
    • Views: 23,745
    05-21-2015, 08:36 AM Go to last post
  1. Failed to connect to auth server, often.

    Anyone else get this? I open Glyph, logs me in fine but when opening Trove it doesn't login and instead shows a login screen. If I try to input my...

    Started by See‎, 01-19-2017 02:56 AM
    1 Trove Team Post(s)
    • Replies: 8
    • Views: 4,389
    10-08-2019, 09:56 AM Go to last post
  2. I can't enter auth server.

    I can't enter auth server. I don't know why, it just happened when i verified my email.

    Started by The4thPanda‎, 10-08-2019 07:21 AM
    • Replies: 0
    • Views: 735
    10-08-2019, 07:21 AM Go to last post
  3. name color for subscribers

    hello I would like to share a suggestion: For subscribers it is to have their name that changes color gradually through the color of the rainbow...

    Started by Elric21‎, 10-07-2019 12:15 PM
    name color
    • Replies: 0
    • Views: 731
    10-07-2019, 12:15 PM Go to last post
  4. Did Trion nuke the C3 drop rate?

    I basically grind u10 daily until I run out of Outpost quests, and have had so many C3s I recycle Faces/Hats & some weapon types. It seems I would...

    Started by TobinTelder‎, 10-07-2019 06:52 AM
    • Replies: 1
    • Views: 778
    10-07-2019, 11:08 AM Go to last post
  5. Freezing Login Screen on Mac

    Hey so I've just downloaded Trove on Mac but I can't login because whenever I press login after submitting my email and password it freezes. I've...

    Started by SirTheodine‎, 08-31-2019 04:50 PM
    freezing, login, mac
    • Replies: 3
    • Views: 957
    10-07-2019, 06:33 AM Go to last post
  6. How to find .cfg file on Mac? (Steam ver.)

    Title, basically. I'm trying to change my fullscreen windowed resolution to true-4k (4096x2304) so I can tab out of the game easily because Cmd+tab...

    Started by Kinoyo‎, 10-04-2019 10:45 AM
    • Replies: 1
    • Views: 749
    10-04-2019, 01:49 PM Go to last post
  7. I keep getting cannot connect to auth server

    Ive had this problem for 5 days now, it keeps saying Failed to connect to auth server, The servers may be down for maintenance. ive followed the...

    Started by Snarlednose34‎, 10-04-2019 05:00 AM
    • Replies: 3
    • Views: 797
    10-04-2019, 11:15 AM Go to last post
  8. Is trove worth it?

    Hello everyone, Greetings, A friend of mine and I started playing trove today. I know that some will say that a single day is too soon, but we...

    Started by Dembe‎, 09-19-2019 11:59 AM
    • Replies: 1
    • Views: 859
    10-04-2019, 10:50 AM Go to last post
  9. Glyph Client Freezes When I Hit "Log In"

    Hi, so this is already a known issue that several people have experienced, and the main solution was to delete all files in the appdata folder...

    Started by Palkia‎, 08-16-2018 03:28 PM
    client
    • Replies: 2
    • Views: 1,149
    10-03-2019, 12:40 AM Go to last post
  10. Question Sudden Overheat Issue Since Recent Patches

    Ever since the recent 1-3 days of hotfixes my girlfriend has had severe overheating issues with her laptop. She has gone from being able to play for...

    Started by TheZoobler‎, 01-17-2015 02:29 PM
    2 Trove Team Post(s) crash, hotfix, overheat, patch, shutdown
    • Replies: 9
    • Views: 3,886
    10-01-2019, 07:50 PM Go to last post
  11. [Steam] Glyph Updater within a "loop"

    Greetings there, since a few minutes Trove on Steam has tried to self-update its Glyph Launcher without a success. The self-updater of the Glyph...

    Started by N3tRunn3r‎, 09-27-2019 10:09 PM
    glyph, launcher, loop, steam, update
    • Replies: 3
    • Views: 168
    09-27-2019, 11:37 PM Go to last post
  12. Screen resolution bugged when launching trove for the first time

    This is what happens when my friend tries to launch the game :c

    Started by Bnoe‎, 01-22-2017 08:35 AM
    2 Pages
    1 2
    3 Trove Team Post(s)
    • Replies: 13
    • Views: 12,885
    09-23-2019, 03:26 PM Go to last post
  13. Error/Failure 2017 - Cant login into my Account on Glyph?

    My inet was the whole day away.. now i wanted to play trove.. but then this happened.. At 1st it was only the linking error.. i was linked but glyph...

    Started by NXZ‎, 08-30-2019 12:19 PM
    • Replies: 3
    • Views: 419
    09-04-2019, 09:56 PM Go to last post
  14. support request

    I made a support request got replied to once and was told I didnt give enough info of ownership to my account I replied with more info and havn't got...

    Started by NegaSouls‎, 09-04-2019 10:59 AM
    • Replies: 0
    • Views: 118
    09-04-2019, 10:59 AM Go to last post
  15. Authentication code problem or returning account

    Hello, Trove Support. I returned to the game after a long time, and when I decided to go to the game, I was asked authentication code. But I can not...

    Started by Mike_be‎, 06-25-2015 03:17 AM
    1 Trove Team Post(s)
    • Replies: 8
    • Views: 1,334
    09-03-2019, 08:41 AM Go to last post
  16. Odd Class level glitch...

    Came back to trove after a while of not playing it, and I can't tell how long till I next level up because the bar is going off the screen and I'm...

    Started by Tempyst‎, 09-02-2019 09:01 PM
    • Replies: 0
    • Views: 765
    09-02-2019, 09:01 PM Go to last post
  17. Thumbs up I'm stuck on the loading screen.

    When I start Trove it says below permanently only AS: Log in. After a while the servers may be offline because of maintenance work or something, but...

    Started by AhlersKlar‎, 09-02-2019 11:38 AM
    log in problem, stuck in loadingscreen
    • Replies: 0
    • Views: 126
    09-02-2019, 11:38 AM Go to last post
  18. I cant login

    I made a new email and deleted my old one but I forgot to change my email for glyph but I cant log in to it because I need the auth code which I cant...

    Started by NegaSouls‎, 09-01-2019 07:26 AM
    • Replies: 2
    • Views: 186
    09-01-2019, 01:00 PM Go to last post
  19. Помогите мне

    Я нажимаю привязать аккаунт к игре-ошибка и не получаеться войти в игру. Я нажимаю отмена и не могу зайти в игру. В этих двух случаях после отмены...

    Started by Mega Cookie‎, 08-31-2019 11:20 AM
    • Replies: 0
    • Views: 76
    08-31-2019, 11:20 AM Go to last post
  20. Stuck On AS:Login

    Help please! on my main account, whenever i try to login, it just stays stuck on the AS:Login loading screen, i know the internet is not the problem...

    Started by Wakoko‎, 08-30-2019 11:01 AM
    • Replies: 3
    • Views: 254
    08-31-2019, 11:20 AM Go to last post
  21. Unhappy Trove payment issue

    hi guys i'm new here my problem is i cant buy anything from trove at all and yes i tried to talk with the support and now they wont reply at me...

    Started by 3boody95‎, 08-31-2019 07:51 AM
    • Replies: 0
    • Views: 111
    08-31-2019, 07:51 AM Go to last post
  22. Server Status (Overall)

    A few question regarding the overall state of the server: Where is the server now physically located? (Don't say 'The Cloud' even "Clouds" have a...

    Started by SirBlindPerson‎, 08-31-2019 01:54 AM
    • Replies: 0
    • Views: 130
    08-31-2019, 01:54 AM Go to last post
  23. Login Rejected

    Couldn't find any threads or anything on this, it gets to the main menu and says "Login Rejected". Why?

    Started by Lurkerrr‎, 01-23-2017 10:29 AM
    1 Trove Team Post(s)
    • Replies: 7
    • Views: 1,551
    08-30-2019, 01:21 PM Go to last post
  24. Angry error #2017

    help me pls I have error #2017 when I try log in on glyph launcher

    Started by kader32154‎, 08-22-2019 06:01 AM
    2 Pages
    1 2
    • Replies: 14
    • Views: 2,046
    08-30-2019, 12:25 PM Go to last post
  25. No matter what i do, /exportaccount will not work...

    I use the /exportaccount and it asks if i want to overwrite all existing data on pts and i click yes and wait a few. But every time i get on pts im...

    Started by Noctalix‎, 08-30-2019 10:33 AM
    exporting
    • Replies: 1
    • Views: 101
    08-30-2019, 10:54 AM Go to last post

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