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Forum: PC/Mac Tech Support

Help for players, by players.

  1. Sticky Thread Sticky: Having technical difficulties?

    Hello Trovians! I think having some general troubleshooting info in one place will be pretty helpful, so please read this over if you're having...

    Started by Fasti‎, 05-21-2015 08:36 AM
    2016, crash, crashing, disconnect, error, glyph
    • Replies: 0
    • Views: 22,142
    05-21-2015, 08:36 AM Go to last post
  2. Sticky Thread Sticky: Read this if you're having an in-game issue

    Hey folks, For any in-game issue (lost items, trouble completing a purchase, accidentally loot collected something valuable), or anything else...

    Started by Fasti‎, 12-09-2015 12:50 PM
    1 Trove Team Post(s)
    • Replies: 0
    • Views: 10,634
    12-09-2015, 12:50 PM Go to last post
  3. Sticky Thread Sticky: Blank Cornerstone Support Request

    Hey Trovians, We know that some of you already faced an issue with your Cornerstone showing up blank after summoning it. This issue can’t be fixed...

    Started by Diniry‎, 02-25-2019 10:49 AM
    1 Trove Team Post(s)
    • Replies: 0
    • Views: 2,262
    02-25-2019, 10:49 AM Go to last post
  4. Sticky Thread Sticky: Fixing Error 2025

    Hey everybody! If you're running into a Glyph error 2025, this may be something we can resolve via the support team. If you're seeing an error...

    Started by Fasti‎, 03-07-2019 02:31 PM
    1 Trove Team Post(s)
    • Replies: 0
    • Views: 1,249
    03-07-2019, 02:31 PM Go to last post
  5. Sticky Thread Sticky: Camera Spinning Issue

    In many cases this is related to a program called Razer Synapse. In those cases you can do these steps to resolve this: Open Razer Synapse Click...

    Started by Fasti‎, 02-05-2018 11:18 AM
    1 Trove Team Post(s)
    • Replies: 1
    • Views: 5,221
    06-13-2019, 11:20 AM Go to last post
  1. Game out of date

    When I launch game it tells me that I am out of date and need to get the latest update. After closing the game and restarting Glyph I have no option...

    Started by Wholie‎, 09-25-2014 01:56 PM
    • Replies: 7
    • Views: 1,988
    09-25-2014, 02:05 PM Go to last post
  2. Game client update

    This is really dumb but if i start trove and join a server there stands im still in alpha how to update to the BETA

    Started by ektebjorn‎, 09-25-2014 02:01 PM
    • Replies: 2
    • Views: 1,136
    09-25-2014, 02:06 PM Go to last post
  3. No Flux?

    Hi I deconstructed some weapons using deconstructor and gain nothing in return. Is this a bug or is it intended? I know there's a trello thing for...

    Started by Shinzo‎, 09-25-2014 04:00 PM
    1 Trove Team Post(s)
    • Replies: 2
    • Views: 1,145
    09-25-2014, 04:15 PM Go to last post
  4. Shouldent the $20 and up supporters from alpha get the new things it says on the list

    It isent giving me those new items it says i should get ._.

    Started by AlphaClaw‎, 09-25-2014 04:51 PM
    • Replies: 1
    • Views: 877
    09-25-2014, 04:52 PM Go to last post
  5. Missing Credits.

    Heya, I don't know if this is something that is known or been announced already. I had purchased several packs and my credits are showing as zero. Is...

    Started by Laughter‎, 09-25-2014 02:43 PM
    2 Pages
    1 2
    3 Trove Team Post(s)
    • Replies: 13
    • Views: 3,883
    09-25-2014, 05:02 PM Go to last post
  6. Can't download?

    I redeemed the beta key and everything but i can't find the download and it doesn't appear in my library

    Started by AsuraTrove‎, 09-25-2014 05:12 PM
    • Replies: 3
    • Views: 1,040
    09-25-2014, 05:18 PM Go to last post
  7. Purchased Package not showing on Glyph

    I picked up one of the beta packages but its not showing on Glyph. Is this a known issue?

    Started by Lemon King‎, 09-25-2014 04:26 PM
    • Replies: 1
    • Views: 958
    09-25-2014, 06:03 PM Go to last post
  8. 50$ Knight Supporter:

    No extra alpha code, no mounts, no bonuses. I do have 12K credits. What's going on?!

    Started by SarahDipity‎, 09-25-2014 07:44 PM
    • Replies: 0
    • Views: 856
    09-25-2014, 07:44 PM Go to last post
  9. Shop Problem

    So, I have bought 14 prisms, and 2 twinkling tomes, and I lost my credits, and did not get them.... and the advance forge doesn't work, and you do...

    Started by ZzDustinzZ‎, 09-25-2014 04:15 PM
    • Replies: 1
    • Views: 940
    09-25-2014, 07:44 PM Go to last post
  10. Sometimes actions are auto-held down by the game

    Sometimes, after holding down left or right click for a time, the left or right click action will stay held down software-side....

    Started by coldReactive‎, 09-25-2014 04:25 PM
    • Replies: 5
    • Views: 1,307
    09-25-2014, 09:43 PM Go to last post
  11. $20 support no slot unlock with previous alpha expansion

    I purchased the $20 beta pack. Figured it was better to save the credits for party animals or keys. Ect. Since I have alpha unlocked inventory space....

    Started by matmacle‎, 09-26-2014 01:48 AM
    • Replies: 0
    • Views: 803
    09-26-2014, 01:48 AM Go to last post
  12. When I get to the login screen it says "failure" and that's all

    I'm using my trion worlds e-mail address for the username, since that's the only one I have for Trion games. I used the correct password, says...

    Started by coldReactive‎, 09-25-2014 03:31 PM
    • Replies: 1
    • Views: 1,879
    09-26-2014, 03:01 AM Go to last post
  13. When changing to windowed mode - title bar is off screen

    You can get around this by focusing another window and manually resizing the edges of the trove window without re-focusing trove. Once the title bar...

    Started by coldReactive‎, 09-26-2014 03:05 AM
    • Replies: 1
    • Views: 2,066
    09-26-2014, 03:06 AM Go to last post
  14. Question Alternate downloads?

    I think the Glyph Launcher and my internet connection wont get along together.. Whenever I try to download Trove from the launcher, it fails before...

    Started by Nyctus‎, 09-26-2014 12:25 AM
    • Replies: 2
    • Views: 1,879
    09-26-2014, 03:12 AM Go to last post
  15. Disconnecting after tutorial?

    So I made my way to the normal hub world and I went to the 1~3 level area, and it disconnected me after that, and now i can't get back in. Any...

    Started by AsuraTrove‎, 09-25-2014 06:46 PM
    • Replies: 2
    • Views: 1,018
    09-26-2014, 03:17 AM Go to last post
  16. Even with the master volume disabled.

    You can still hear the sound effect of placing a house on a plot with the volume turned off.

    Started by OhhPaigey‎, 09-26-2014 12:33 AM
    • Replies: 4
    • Views: 1,183
    09-26-2014, 03:22 AM Go to last post
  17. "Totem" Waves can spawn partially on other levels

    During "Totem" Dungeons where you have to fight waves of enemies. Sometimes, some of the enemies will spawn on different levels below or above the...

    Started by coldReactive‎, 09-26-2014 03:25 AM
    • Replies: 2
    • Views: 938
    09-26-2014, 03:44 AM Go to last post
  18. Right-click hold-down action animation stays

    Both the animation and sound effect for the right-click hold charge up action stay at random, and will not go away until you restart the game.

    Started by coldReactive‎, 09-25-2014 05:20 PM
    • Replies: 2
    • Views: 980
    09-26-2014, 03:48 AM Go to last post
  19. Missing Promo Items and credits

    I was one of the people that was lucky enough to have an item added to the game that I created and had received some credits and a promo construction...

    Started by Duskflame‎, 09-26-2014 04:06 AM
    • Replies: 1
    • Views: 3,121
    09-26-2014, 04:07 AM Go to last post
  20. Bought Hero Pack but no code

    Hey guys, I recently bought the hero pack but I haven't received a code in my email or been giving any access to be able to play trove or download it...

    Started by Ael‎, 09-26-2014 04:22 AM
    • Replies: 2
    • Views: 1,199
    09-26-2014, 04:28 AM Go to last post
  21. Lost Key

    Al while ago the Trove team send alpha keys to the supporters. I got one in my mail but now i cant find it anymore. I might have accidently deleted...

    Started by Sceek‎, 09-26-2014 06:40 AM
    keys
    • Replies: 1
    • Views: 913
    09-26-2014, 07:49 AM Go to last post
  22. low fps

    Hey guys i was wondering if it was my pc are the game. Im useing updated drivers and every thing. I get around 80 frames by my self but when there is...

    Started by Duby‎, 09-26-2014 07:50 AM
    • Replies: 1
    • Views: 1,613
    09-26-2014, 07:52 AM Go to last post
  23. Error

    After when i enter my name in game it turns black and then it closes then a error appears

    Started by kawei‎, 09-26-2014 07:44 AM
    • Replies: 7
    • Views: 1,252
    09-26-2014, 07:55 AM Go to last post
  24. Exclamation Went into a portal to level 4-5 zone and got disconnected

    I went into a portal to level 4-5 zone and got disconnected at a black screen and now it won't let me reconnect, it just says after 30 seconds ...

    Started by Wrz‎, 09-26-2014 08:08 AM
    • Replies: 2
    • Views: 1,159
    09-26-2014, 08:26 AM Go to last post
  25. Angry I'm getting 100's of spam messages from trove@email.triongames.com

    Over 1000 and counting at this moment and I've been getting them since I logged in after patching for beta (since 9:36 pm EST for me). What's up? ...

    Started by Maharin‎, 09-25-2014 07:02 PM
    spam
    • Replies: 9
    • Views: 2,325
    09-26-2014, 08:51 AM Go to last post

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