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Forum: PC Tech Support

Help for players, by players.

  1. Sticky Thread Sticky: Camera Spinning Issue

    In many cases this is related to a program called Razer Synapse. In those cases you can do these steps to resolve this: Open Razer Synapse Click...

    Started by Fasti‎, 02-05-2018 11:18 AM
    1 Trove Team Post(s)
    • Replies: 3
    • Views: 13,002
    10-09-2019, 06:51 AM Go to last post
  2. Sticky Thread Sticky: Fixing Error 2025

    Hey everybody! If you're running into a Glyph error 2025, this may be something we can resolve via the support team. If you're seeing an error...

    Started by Fasti‎, 03-07-2019 02:31 PM
    1 Trove Team Post(s)
    • Replies: 0
    • Views: 8,298
    03-07-2019, 02:31 PM Go to last post
  3. Sticky Thread Sticky: Blank Cornerstone Support Request

    Hey Trovians, We know that some of you already faced an issue with your Cornerstone showing up blank after summoning it. This issue can’t be fixed...

    Started by Diniry‎, 02-25-2019 10:49 AM
    1 Trove Team Post(s)
    • Replies: 0
    • Views: 14,220
    02-25-2019, 10:49 AM Go to last post
  4. Sticky Thread Sticky: Read this if you're having an in-game issue

    Hey folks, For any in-game issue (lost items, trouble completing a purchase, accidentally loot collected something valuable), or anything else...

    Started by Fasti‎, 12-09-2015 12:50 PM
    1 Trove Team Post(s)
    • Replies: 0
    • Views: 17,694
    12-09-2015, 12:50 PM Go to last post
  5. Sticky Thread Sticky: Having technical difficulties?

    Hello Trovians! I think having some general troubleshooting info in one place will be pretty helpful, so please read this over if you're having...

    Started by Fasti‎, 05-21-2015 08:36 AM
    2016, crash, crashing, disconnect, error, glyph
    • Replies: 0
    • Views: 26,744
    05-21-2015, 08:36 AM Go to last post
  1. Glyph authentication email issue

    Not sure if this is able to be handled here, i've exhausted all my resources trying to find a fix. About 3 hours ago I was signed out of my glyph...

    Started by Aliiza‎, Yesterday 08:10 PM
    • Replies: 0
    • Views: 10
    Yesterday, 08:10 PM Go to last post
  2. bought Lunar ronin costume but didn't receive and wasted credits

    I bought this costume but didn't receive it and I also tried changing worlds even relogging and still didn't receive it. I had 1273 credits and had...

    Started by thespeedster‎, 08-03-2020 12:53 AM
    • Replies: 2
    • Views: 86
    08-08-2020, 08:46 AM Go to last post
  3. Unhappy I lost all of my progress

    Hello! I haven't played trove in a few years, and now that I've decided to come back to it I discovered that my account and all my progress got...

    Started by M7meS‎, 08-06-2020 07:24 PM
    • Replies: 2
    • Views: 80
    08-07-2020, 04:41 AM Go to last post
  4. Out of Range monitor

    When im trying to play Trove my screen gets black and it says that is out of range i can hear the intro video sound

    Started by Robykun‎, 08-07-2020 03:12 AM
    • Replies: 0
    • Views: 42
    08-07-2020, 03:12 AM Go to last post
  5. I did not receive all the items from the jump starter pack

    I bought the pack through steam on the 4th of august at about 8:00 pm est I received the mount but did not get my 10 style stashes, 10 chaos chest,...

    Started by Stupidheadhero‎, 08-06-2020 10:05 AM
    • Replies: 1
    • Views: 49
    08-06-2020, 10:14 AM Go to last post
  6. Question How long has it taken for people to get their accounts restored?

    So, during this friday it will be exactly one month since I've made a report regarding my account being resetted. How long have it taken for people...

    Started by Withz‎, 08-05-2020 07:24 AM
    account reset, help appreciated, lost account, restoration, support
    • Replies: 0
    • Views: 74
    08-05-2020, 07:24 AM Go to last post
  7. Error In Trove.

    LOL,why Trove Teams dont add Asian Server ? Asia People can't play with high ping,we bored with idiot ping. And plz fix Error Load Chunk,this make...

    Started by brian666‎, 08-04-2020 05:30 AM
    • Replies: 0
    • Views: 69
    08-04-2020, 05:30 AM Go to last post
  8. No Daily Reward

    Pretty frustrating. Not sure why I didnt get anything. I was rank 3 when it switched and I refreshed and made sure that it hadnt changed. Still no...

    Started by mookies‎, 07-12-2020 06:16 AM
    • Replies: 1
    • Views: 122
    08-03-2020, 09:58 AM Go to last post
  9. Problem with loging in

    What can i do when i lost my e mail and i can't log in because i haven't login to the game for a long time ?

    Started by qkly‎, 08-01-2020 05:34 PM
    • Replies: 0
    • Views: 72
    08-01-2020, 05:34 PM Go to last post
  10. PC account lost data

    Hi, I logged in after a while to Trove but all my progress are gone. When I login, it asks me to choose a new name. I already sent a ticket to the...

    Started by JustFearr‎, 07-31-2020 05:43 AM
    • Replies: 1
    • Views: 105
    08-01-2020, 04:38 PM Go to last post
  11. Angry Can't find my account

    I have been playing trove for a while. I haven't logged in in a while and when I did, all the classes for my account had been reset and I was missing...

    Started by ACEThe‎, 07-21-2020 11:41 AM
    • Replies: 3
    • Views: 191
    07-28-2020, 02:28 AM Go to last post
  12. Game crashes on loading

    I am having a consistent issue with trying to start the game, and having it crash with a generic "game encountered an error" message with no...

    Started by SkyClan480‎, 07-27-2020 10:07 AM
    • Replies: 0
    • Views: 78
    07-27-2020, 10:07 AM Go to last post
  13. Can't login due to Authentication Code

    Hi all, so i am just about to return after 5 year break from Trove, unfortunately i can't login to Glyph with my old account, because i have to...

    Started by MattyAT‎, 07-26-2020 02:37 PM
    access, authentication, email issue
    • Replies: 1
    • Views: 78
    07-26-2020, 02:52 PM Go to last post
  14. I returned after a long time break and all of my progress was deleted

    So I have this problem I took a break from trove and Today I came back and I didn't have any of my progress. No classes, items, mission progress. And...

    Started by Filinus‎, 07-22-2020 08:00 AM
    • Replies: 3
    • Views: 157
    07-22-2020, 08:45 AM Go to last post
  15. Payment Process

    About how long on average does a Purchase take to get fully processed and Accepted or declined bin about 3 hours now since i made the buy

    Started by Grimmay‎, 07-18-2020 03:17 PM
    • Replies: 1
    • Views: 100
    07-21-2020, 03:53 AM Go to last post
  16. Trove Crashing/Closing Steam?

    I use Steam to launch Trove and have had it linked for quite awhile now. However, after playing for some time, Trove will completely freeze and Steam...

    Started by BedpanExpress‎, 06-19-2019 07:00 PM
    1 Trove Team Post(s) trove crashing steam
    • Replies: 9
    • Views: 1,709
    07-20-2020, 12:01 AM Go to last post
  17. What settings do you recommend in game for this laptop?

    Operating System: Windows 8.1 64-bit (6.3, Build 9600) (9600.winblue_r9.150322-1500) Language: English (Regional Setting: English)...

    Started by WaffleMan76‎, 05-26-2015 08:48 AM
    • Replies: 3
    • Views: 1,587
    07-19-2020, 01:55 AM Go to last post
  18. Exclamation My character was excluded from my account, plz help me !!!!!!!!!!!!!!

    Today, 06/30/2020 i was playing after a certain time without log in to my account, and as soon as i downloaded, installed and updated the game by...

    Started by esc4d1nh4‎, 06-29-2020 11:13 PM
    #characterexcluded
    • Replies: 2
    • Views: 149
    07-18-2020, 03:23 AM Go to last post
  19. lost progress

    I haven't played in over a year and i lost most of my progress on my acc including master rank gems and mounts please help.

    Started by Inyourmom247‎, 07-14-2020 12:57 PM
    • Replies: 3
    • Views: 200
    07-14-2020, 05:57 PM Go to last post
  20. Account Reset to Level 1 on all classes

    Heya! Heisenbear here. It's been a little while since I've played and I figured I'd strut back into the world of Trove. But lo and behold, all my...

    Started by Heisenbear‎, 07-12-2020 10:16 AM
    • Replies: 1
    • Views: 151
    07-12-2020, 10:42 AM Go to last post
  21. Angry Account resets to level 7 after newest update

    I haven't logged in for a while now and when I did today, there was a new update, so I waited for it to finish, logged in and found myself playing a...

    Started by AZ5188‎, 07-10-2020 04:57 AM
    • Replies: 1
    • Views: 137
    07-10-2020, 06:09 AM Go to last post
  22. Exclamation My account got deleted/replaced

    I logged in 4 days ago after a long one/two years break. Before downloading glyph, i changed my old outlook e-mail to my new g-mail one. Then, i...

    Started by Krozelio‎, 01-15-2020 07:42 AM
    account, bug, lost
    • Replies: 2
    • Views: 374
    07-10-2020, 03:30 AM Go to last post
  23. Здраствуйте

    Захожу недавно на сервер Trove а у меня по нулям тоесть стерся весь прогрес даже не так тупо все изчезло осталось разве только открытиые персонажи и...

    Started by KOstua‎, 07-08-2020 09:18 AM
    • Replies: 1
    • Views: 88
    07-08-2020, 09:54 AM Go to last post
  24. Unhappy Error 1016 cant gather update info

    So i've been playing trove on console but thought why not play on pc cuz like pc is way better but unfortunately it wont start nor update, i...

    Started by Epique‎, 07-06-2020 01:15 PM
    • Replies: 0
    • Views: 89
    07-06-2020, 01:15 PM Go to last post
  25. Did not get my sweet sixteen pack credit pouches.

    I bought the sweet sixteen pack and I have all the characters unlocked, but I did not get my 16 credit pouches. I have tried re-logging, changing...

    Started by Ryguy4444‎, 07-04-2020 12:08 PM
    • Replies: 2
    • Views: 100
    07-05-2020, 04:23 PM Go to last post

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