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Forum: PC/Mac Tech Support

Help for players, by players.

  1. Sticky Thread Sticky: Camera Spinning Issue

    In many cases this is related to a program called Razer Synapse. In those cases you can do these steps to resolve this: Open Razer Synapse Click...

    Started by Fasti‎, 02-05-2018 11:18 AM
    1 Trove Team Post(s)
    • Replies: 3
    • Views: 7,155
    10-09-2019, 06:51 AM Go to last post
  2. Sticky Thread Sticky: Blank Cornerstone Support Request

    Hey Trovians, We know that some of you already faced an issue with your Cornerstone showing up blank after summoning it. This issue can’t be fixed...

    Started by Diniry‎, 02-25-2019 10:49 AM
    1 Trove Team Post(s)
    • Replies: 0
    • Views: 5,111
    02-25-2019, 10:49 AM Go to last post
  3. Sticky Thread Sticky: Having technical difficulties?

    Hello Trovians! I think having some general troubleshooting info in one place will be pretty helpful, so please read this over if you're having...

    Started by Fasti‎, 05-21-2015 08:36 AM
    2016, crash, crashing, disconnect, error, glyph
    • Replies: 0
    • Views: 23,513
    05-21-2015, 08:36 AM Go to last post
  4. Sticky Thread Sticky: Fixing Error 2025

    Hey everybody! If you're running into a Glyph error 2025, this may be something we can resolve via the support team. If you're seeing an error...

    Started by Fasti‎, 03-07-2019 02:31 PM
    1 Trove Team Post(s)
    • Replies: 0
    • Views: 2,882
    03-07-2019, 02:31 PM Go to last post
  5. Sticky Thread Sticky: Read this if you're having an in-game issue

    Hey folks, For any in-game issue (lost items, trouble completing a purchase, accidentally loot collected something valuable), or anything else...

    Started by Fasti‎, 12-09-2015 12:50 PM
    1 Trove Team Post(s)
    • Replies: 0
    • Views: 12,354
    12-09-2015, 12:50 PM Go to last post
  1. Unhappy Long wait :(

    With every update saying "we have enhanced our server" the estimated time keeps going up. 4 days ago I was able to play within 15-20 min. Now it...

    Started by Chazetoh‎, 07-14-2015 09:53 AM
    20 Pages
    1 2 3 ... 20
    • Replies: 199
    • Views: 13,819
    07-14-2015, 12:49 PM Go to last post
  2. Club still missing items from chests

    Our club map is still messed up and has -1 props and the clubs chests are still empty. Never mind the reward for the club owner for the club...

    Started by Ishalab‎, 07-18-2015 02:37 PM
    16 Pages
    1 2 3 ... 16
    • Replies: 159
    • Views: 12,317
    08-03-2015, 09:34 PM Go to last post
  3. Unhappy Where are my Gunslinger and Knight class?

    Like, those 2 classes disappeared from my character, it says i need to buy them both, what the hell?

    Started by noarn‎, 09-15-2015 10:59 AM
    15 Pages
    1 2 3 ... 15
    18 Trove Team Post(s)
    • Replies: 143
    • Views: 17,759
    06-28-2016, 01:41 PM Go to last post
  4. You're out of date! You will need to update Trove to play.

    Uh? I just updated, I can't update anything if the patcher tells me there's nothing to update I simply have the Play button. And it obviously...

    Started by Fluffy‎, 03-18-2015 03:17 PM
    14 Pages
    1 2 3 ... 14
    • Replies: 131
    • Views: 22,561
    03-18-2015, 05:12 PM Go to last post
  5. Resolved - Outdated Client but I can't UPDATE!

    It say I am playing an outdated client of the game and that I need to update it in order to play it...but it doesn't give the red update button and...

    Started by LegitMeows‎, 09-08-2015 09:43 AM
    13 Pages
    1 2 3 ... 13
    9 Trove Team Post(s)
    • Replies: 128
    • Views: 15,669
    08-26-2016, 04:19 PM Go to last post
  6. Missing Patron Status - Updated

    So I updated and logged in today and I guess my Patron Status expired. So I promptly opened the store and bought a 30 pass for $15. Gave it a few...

    Started by KageSama19‎, 10-20-2015 01:15 PM
    12 Pages
    1 2 3 ... 12
    13 Trove Team Post(s)
    • Replies: 119
    • Views: 11,891
    10-28-2015, 05:15 PM Go to last post
  7. Known and annoying bugs after the Patch! (Small simple list)

    Small list of known issues after Live Launch. --------------------------------------------------------------------------------------------- Black...

    Started by nunopitbull‎, 07-07-2015 04:20 PM
    11 Pages
    1 2 3 ... 11
    1 Trove Team Post(s)
    • Replies: 103
    • Views: 15,149
    04-26-2016, 07:18 AM Go to last post
  8. Freeze on start at "LS: Received user acknowledgement"

    Hi there, Looking for help. Trove crashed, and since then I have been unable to re-enter the game. When I open Trove it goes fine until the...

    Started by Doomwhale‎, 11-07-2014 07:29 PM
    11 Pages
    1 2 3 ... 11
    1 Trove Team Post(s)
    • Replies: 100
    • Views: 73,407
    07-06-2016, 05:35 AM Go to last post
  9. Stuck at LS: Received server acknowledgement and then Failed to connect to auth serve

    I lost the connection to the server and it was taking some time to reconnect, so I decided to restart the game. After that when it says "LS:Version...

    Started by shadowassasingod‎, 04-13-2017 12:19 AM
    10 Pages
    1 2 3 ... 10
    5 Trove Team Post(s) can't join, license granted error, no-bann, recieved, starterror
    • Replies: 96
    • Views: 9,295
    04-18-2017, 11:10 PM Go to last post
  10. Missing Patron Status

    Soo i buy 15 days Patron pass in August 17 and when i log in today i don't have it someone can tell me why? We're in the process of resolving...

    Started by BlindGhost‎, 08-25-2015 08:37 AM
    10 Pages
    1 2 3 ... 10
    4 Trove Team Post(s) patron pass
    • Replies: 93
    • Views: 8,936
    11-19-2016, 02:21 PM Go to last post
  11. OpenGL error right on startup of Trove.

    I get this box that pops up right when I open Trove. I've never played Trove, I just bought it today and this happens... This is the exact...

    Started by Tyler‎, 10-15-2014 05:00 PM
    9 Pages
    1 2 3 ... 9
    11 Trove Team Post(s)
    • Replies: 85
    • Views: 46,720
    05-31-2016, 08:34 AM Go to last post
  12. No sound off of Trove while game Is running.

    Since the recent patch, Anytime I run Trove any sound on my PC Is silenced outside of the game, I can literally launch youtube videos for instance or...

    Started by Erieth‎, 02-23-2016 06:18 PM
    9 Pages
    1 2 3 ... 9
    3 Trove Team Post(s)
    • Replies: 82
    • Views: 16,310
    07-26-2018, 08:58 PM Go to last post
  13. Moved: Multi-thread Beta Feedback and Bugs

    Started by Fasti‎, 09-12-2016 05:31 PM
    • Replies: -
    • Views: -
    09-14-2016, 06:54 AM Go to last post
  14. Can't Play Game, Stuck on "Received Login Response"

    Anyone know a way to fix this?

    Started by Zoidbeurger‎, 11-01-2015 12:19 PM
    8 Pages
    1 2 3 ... 8
    • Replies: 79
    • Views: 6,026
    11-01-2015, 01:07 PM Go to last post
  15. Getting Trove to Work on my Mac

    Trove works fine on my PC desktop, but for a laptop I have a macbook air and would like to get Trove to work there. Currently, I am able to install...

    Started by Bonah‎, 10-20-2014 10:24 PM
    8 Pages
    1 2 3 ... 8
    6 Trove Team Post(s)
    • Replies: 75
    • Views: 70,178
    10-20-2015, 04:04 PM Go to last post
  16. Question Error 1013 help

    My game doesn't enter and appears this error #1013 network error

    Started by Marvin Veloso‎, 12-16-2014 04:35 PM
    8 Pages
    1 2 3 ... 8
    1 Trove Team Post(s)
    • Replies: 70
    • Views: 19,311
    04-01-2016, 07:52 PM Go to last post
  17. Thumbs up FPS Low at good computer Specs. [ Giving away 300k Flux ] Quitting trove.

    So. I Just wanted to tell you the reason i quit this game. After adding soo much money in patron and other things... My laptop was broken so i was...

    Started by TheWierdLookingTurtle‎, 09-10-2015 12:36 PM
    7 Pages
    1 2 3 ... 7
    • Replies: 66
    • Views: 4,601
    09-16-2015, 01:27 PM Go to last post
  18. Exclamation Shadow Hunter Bugs

    Hello guys! I started playing Shadow Hunter and I have encountered many bugs, I don't know if someone else already reported them...so there are the...

    Started by DeadlyOne‎, 08-31-2015 09:01 PM
    7 Pages
    1 2 3 ... 7
    • Replies: 61
    • Views: 6,882
    05-11-2016, 04:34 PM Go to last post
  19. Unable to login - Error 2024 and 2025

    Trove Team Response: Please check out our Server Status forums for updates, and to post questions about the current issues. Whenever I...

    Started by Iechinok‎, 05-21-2015 01:23 PM
    6 Pages
    1 2 3 ... 6
    1 Trove Team Post(s)
    • Replies: 56
    • Views: 18,055
    12-18-2015, 09:50 AM Go to last post
  20. I have to wait an hour so i can play Trove?!

    Whats with this new queue system thing? I clicked play on the Glyph launcher, and up at the top it says "Wait Time: 60 minutes" and then it went up...

    Started by PandaMax‎, 07-11-2015 11:14 AM
    6 Pages
    1 2 3 ... 6
    • Replies: 55
    • Views: 7,560
    07-21-2015, 07:39 PM Go to last post
  21. Post Windows 10 - Our Current Status!

    UPDATE: As of today (July 27), and barring any last-minute changes made by Microsoft, ALL Trion games are ready for Windows 10 release. If you...

    Started by TrionBrasse‎, 06-04-2015 05:52 PM
    6 Pages
    1 2 3 ... 6
    2 Trove Team Post(s)
    • Replies: 54
    • Views: 29,575
    08-22-2016, 03:04 PM Go to last post
  22. [Bug Report] Login

    when i login game it show message every time !!. how to fix it ?

    Started by Pyramid‎, 10-09-2014 09:58 PM
    6 Pages
    1 2 3 ... 6
    2 Trove Team Post(s)
    • Replies: 53
    • Views: 15,694
    08-01-2016, 06:06 PM Go to last post
  23. Smile crashing

    just a heads up, I can't login after the new update. The game keeps crashing the second I enter the game world. This has never happened before and...

    Started by ironllama‎, 03-18-2015 09:24 AM
    6 Pages
    1 2 3 ... 6
    2 Trove Team Post(s) 18/03/2015, login bug
    • Replies: 51
    • Views: 8,778
    03-18-2015, 03:13 PM Go to last post
  24. Disconnected from game server - repeatedly

    Do you get this message every 5-15 minutes? Randomly, whether you're in combat, standing around at cornerstone, at the hub? "Disconnected from...

    Started by Carthes‎, 10-25-2014 06:56 PM
    6 Pages
    1 2 3 ... 6
    • Replies: 51
    • Views: 30,522
    09-23-2015, 03:24 PM Go to last post
  25. Auth Servers Down?

    Can't login keep getting an error that the auth servers down. Anyone else?

    Started by ButtPortal‎, 07-11-2015 04:55 PM
    6 Pages
    1 2 3 ... 6
    • Replies: 50
    • Views: 5,306
    07-11-2015, 11:28 PM Go to last post

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