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Forum: PC/Mac Tech Support

Help for players, by players.

  1. Sticky Thread Sticky: Fixing Error 2025 Issues

    Hey everybody! One of the most common issues we see players having is the connection error #2025. I'm sure many of you are well aware of this...

    Started by ZamboniChaos‎, 03-18-2016 01:13 PM
    1 Trove Team Post(s)
    • Replies: 0
    • Views: 2,244
    03-18-2016, 01:13 PM Go to last post
  2. Sticky Thread Sticky: Having an in-game issue?

    Hey folks, For any in-game issue, like lost items, trouble completing a purchase, accidentally loot collected something valuable, or anything else...

    Started by Fasti‎, 12-09-2015 12:50 PM
    1 Trove Team Post(s)
    • Replies: 0
    • Views: 4,745
    12-09-2015, 12:50 PM Go to last post
  3. Sticky Thread Sticky: Having technical difficulties?

    Hello Trovians! I think having some general troubleshooting info in one place will be pretty helpful, so please read this over if you're having...

    Started by Fasti‎, 05-21-2015 08:36 AM
    2016, crash, crashing, disconnect, error, glyph
    • Replies: 0
    • Views: 16,415
    05-21-2015, 08:36 AM Go to last post
  1. Didn't patron

    Hello, I bought patron today but didn't notice any changes to my account. I read about some people receiving a patron coin or something but I...

    Started by Gawndy‎, Yesterday 10:26 PM
    • Replies: 0
    • Views: 33
    Yesterday, 10:26 PM Go to last post
  2. Empowered Gem

    I am quite mad that for some reason, i cannot imput m empowered gem in the empty socket... it says "Are u sure, u need 2 regemerators to unsocket it,...

    Started by Quan1000‎, Yesterday 07:11 PM
    • Replies: 0
    • Views: 26
    Yesterday, 07:11 PM Go to last post
  3. Game freezing CONSTANTLY

    Dear Tirion,im seriously suffering SO much from freezing in game the whole game freezes for approx of 20 secs which is super annoying PLEASE HELP ME

    Started by AshZwynn‎, Yesterday 05:23 PM
    • Replies: 0
    • Views: 25
    Yesterday, 05:23 PM Go to last post
  4. Help me

    Well i tried to play but my trove was with very high resolution so i went in the folders trying to tidy up and i ended up putting the trove.cfg...

    Started by EmotionHunter‎, Yesterday 03:05 PM
    • Replies: 0
    • Views: 24
    Yesterday, 03:05 PM Go to last post
  5. I didn't get what I paid for?

    So, I just bought a deal that costed me $19.99. This deal included: -3250 Credits -3 Shaper's Visions -20 Patron points I got everything...

    Started by YoussofHD‎, 04-16-2016 06:11 PM
    1 Trove Team Post(s)
    • Replies: 9
    • Views: 703
    04-21-2017, 05:04 PM Go to last post
  6. Exclamation Stuck at LS: Received server acknowledgement

    i've been stuck to this screen for a few days now. any ideas on how to fix this or something? i've lost my daily rewards, my day count badge...

    Started by RazielOfDoom‎, 04-21-2017 10:53 AM
    • Replies: 0
    • Views: 22
    04-21-2017, 10:53 AM Go to last post
  7. Question Trove crashes on launch

    So i have 2 trove accounts, an alt account and a main account. Today i decided to come back to trove after around 6 months and once the game loaded i...

    Started by iZydon‎, 03-24-2017 04:12 PM
    crash, glyph, question
    • Replies: 1
    • Views: 101
    04-20-2017, 02:40 PM Go to last post
  8. Unhappy I need help with this

    So I spend almost an hour building a really cool cornerstone today. For the first 30 minutes, I could move around, go from realm to realm, and it...

    Started by Gusts‎, 04-20-2017 07:30 AM
    1 Trove Team Post(s)
    • Replies: 1
    • Views: 54
    04-20-2017, 01:51 PM Go to last post
  9. We have encountered an internal error. Please try again.

    I can't add credit card information, I keep getting this internal error message. I have now tried yesterday from home a number of times and now from...

    Started by Mordocai‎, 04-19-2017 12:40 AM
    1 Trove Team Post(s)
    • Replies: 1
    • Views: 85
    04-19-2017, 12:20 PM Go to last post
  10. Stuck at LS: Received server acknowledgement and then Failed to connect to auth serve

    I lost the connection to the server and it was taking some time to reconnect, so I decided to restart the game. After that when it says "LS:Version...

    Started by shadowassasingod‎, 04-13-2017 12:19 AM
    10 Pages
    1 2 3 ... 10
    5 Trove Team Post(s) can't join, license granted error, no-bann, recieved, starterror
    • Replies: 96
    • Views: 2,215
    04-18-2017, 11:10 PM Go to last post
  11. Exclamation Let's make a playable game :D

    Since a month ago maybe the lag has increased significantly making the game totally unplayable in the day or even the afternooon, if i want to play...

    Started by Egneas‎, 04-18-2017 06:40 AM
    • Replies: 1
    • Views: 145
    04-18-2017, 02:18 PM Go to last post
  12. "Trove has encountered an error"

    When I start the game it brings me to the loading page, but after a couple seconds it crashes and says "Trove - error handler" and then underneath it...

    Started by SodaPopin‎, 04-16-2017 09:32 AM
    1 Trove Team Post(s)
    • Replies: 1
    • Views: 127
    04-16-2017, 11:38 PM Go to last post
  13. Can't login to the game

    I'm not able to play the game constatly for a few days. Whenever I can join it's only for like 5 minutes until it loses connection and then when I...

    Started by LiadTheGreat‎, 04-14-2017 01:16 AM
    1 Trove Team Post(s) connection
    • Replies: 2
    • Views: 108
    04-16-2017, 01:57 AM Go to last post
  14. Mouse lagging, impossible to play like this

    I stopped playing some months ago, and i returned today, but when i log in my mouse start to lag and something that i do happens some seconds after i...

    Started by ShiranuiBR‎, 04-09-2017 12:16 PM
    2 Trove Team Post(s) mouse lag
    • Replies: 4
    • Views: 140
    04-15-2017, 05:08 PM Go to last post
  15. Direct x and Open gl error

    when i use direct x, all the time the game closes, and says "direct x buffer error device removed". when i use open gl, the screen freezes, and need...

    Started by Hiwatarikai‎, 04-14-2017 11:49 PM
    directx, freeze, freezing, not responding, opengl
    • Replies: 1
    • Views: 70
    04-15-2017, 01:17 PM Go to last post
  16. stream 04/13/17

    Yesterday I was raffled in the stream but I still did not receive anything I would like to know when or how I will receive the prize My...

    Started by PACMANbd‎, 04-14-2017 06:28 AM
    • Replies: 4
    • Views: 99
    04-15-2017, 01:17 PM Go to last post
  17. Not able to start the game.

    Hey, I have an issue where I cannot start the game at all. I click play and it initialises and verifies but the game never starts. I've looked up...

    Started by Killmastar‎, 04-15-2017 04:33 AM
    • Replies: 1
    • Views: 69
    04-15-2017, 01:16 PM Go to last post
  18. Question email used for account has been hacked. cannot find way to change it

    my email i use is not able to be used/recovered for my game. any chance i can get it changed or something? or is the account i have had since beta...

    Started by neock‎, 04-14-2017 06:27 PM
    • Replies: 0
    • Views: 61
    04-14-2017, 06:27 PM Go to last post
  19. Unhappy Horrible freezes after last patch

    Hi guys, After last patch I'm getting horrible freezes (like 1 sec)... Am I the only one with this problem? Sure it's not a hardware problem...

    Started by Caramelo‎, 04-14-2017 12:18 PM
    2 Trove Team Post(s)
    • Replies: 3
    • Views: 139
    04-14-2017, 03:40 PM Go to last post
  20. Freezing/character being launched forward

    Greetings everyone! Now, Im not familiar with the stability problems of Trove, but after a huge break which started shortly after the beta and ended...

    Started by Aldevitas‎, 04-14-2017 06:40 AM
    • Replies: 0
    • Views: 75
    04-14-2017, 06:40 AM Go to last post
  21. Bought Dragon Power Deal, unexpectedly received untradeable caches, refund desired

    Hi, I contacted support 8 days ago regarding a store deal that I'd like a refund for. I sent a follow-up email yesterday as well as well hoping to...

    Started by tanakamemories‎, 04-12-2017 01:42 AM
    2 Trove Team Post(s) credit pouch, description, greater dragon cache, store, untradeable
    • Replies: 5
    • Views: 176
    04-13-2017, 12:55 PM Go to last post
  22. problem with mount Neon Swathcutter

    this mount just freeze my game not only if i have but when my friend have too i cant move my game is totaly freeze

    Started by DeayhMasterKR‎, 04-12-2017 08:23 AM
    2 Trove Team Post(s) help mount
    • Replies: 4
    • Views: 105
    04-13-2017, 10:43 AM Go to last post
  23. Trove on Mac does not open

    Am I the only one experiencing this problem? It just does not open when I press Play. Only an icon of trove appears in my dock and nothing happens....

    Started by NaughtyNastya‎, 04-13-2017 09:25 AM
    2 Trove Team Post(s)
    • Replies: 3
    • Views: 198
    04-13-2017, 10:08 AM Go to last post
  24. Angry Not really a technical issue, but I'm really confused.

    So I just came back to the game like 3 days ago, I stopped playing this game around early 2016. As I recall I made and sold dragon souls with no...

    Started by TonyGAMING‎, 04-12-2017 06:15 PM
    • Replies: 1
    • Views: 88
    04-13-2017, 12:43 AM Go to last post
  25. Client Problem

    Pretty sure this is the right place to post my issue, so here it is. A bit of a similar issue, I tried reinstalling both Steam and Trove, nothing...

    Started by PrimeOmegaSoul‎, 04-12-2017 03:17 AM
    1 Trove Team Post(s)
    • Replies: 1
    • Views: 111
    04-12-2017, 11:44 AM Go to last post

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