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Forum: PC Tech Support

Help for players, by players.

  1. Sticky Thread Sticky: Camera Spinning Issue

    In many cases this is related to a program called Razer Synapse. In those cases you can do these steps to resolve this: Open Razer Synapse Click...

    Started by Fasti‎, 02-05-2018 11:18 AM
    1 Trove Team Post(s)
    • Replies: 3
    • Views: 12,888
    10-09-2019, 06:51 AM Go to last post
  2. Sticky Thread Sticky: Fixing Error 2025

    Hey everybody! If you're running into a Glyph error 2025, this may be something we can resolve via the support team. If you're seeing an error...

    Started by Fasti‎, 03-07-2019 02:31 PM
    1 Trove Team Post(s)
    • Replies: 0
    • Views: 8,195
    03-07-2019, 02:31 PM Go to last post
  3. Sticky Thread Sticky: Blank Cornerstone Support Request

    Hey Trovians, We know that some of you already faced an issue with your Cornerstone showing up blank after summoning it. This issue can’t be fixed...

    Started by Diniry‎, 02-25-2019 10:49 AM
    1 Trove Team Post(s)
    • Replies: 0
    • Views: 14,057
    02-25-2019, 10:49 AM Go to last post
  4. Sticky Thread Sticky: Read this if you're having an in-game issue

    Hey folks, For any in-game issue (lost items, trouble completing a purchase, accidentally loot collected something valuable), or anything else...

    Started by Fasti‎, 12-09-2015 12:50 PM
    1 Trove Team Post(s)
    • Replies: 0
    • Views: 17,587
    12-09-2015, 12:50 PM Go to last post
  5. Sticky Thread Sticky: Having technical difficulties?

    Hello Trovians! I think having some general troubleshooting info in one place will be pretty helpful, so please read this over if you're having...

    Started by Fasti‎, 05-21-2015 08:36 AM
    2016, crash, crashing, disconnect, error, glyph
    • Replies: 0
    • Views: 26,692
    05-21-2015, 08:36 AM Go to last post
  1. Question How long has it taken for people to get their accounts restored?

    So, during this friday it will be exactly one month since I've made a report regarding my account being resetted. How long have it taken for people...

    Started by Withz‎, Today 07:24 AM
    account reset, help appreciated, lost account, restoration, support
    • Replies: 0
    • Views: 27
    Today, 07:24 AM Go to last post
  2. No Daily Reward

    Pretty frustrating. Not sure why I didnt get anything. I was rank 3 when it switched and I refreshed and made sure that it hadnt changed. Still no...

    Started by mookies‎, 07-12-2020 06:16 AM
    • Replies: 1
    • Views: 114
    08-03-2020, 09:58 AM Go to last post
  3. bought Lunar ronin costume but didn't receive and wasted credits

    I bought this costume but didn't receive it and I also tried changing worlds even relogging and still didn't receive it. I had 1273 credits and had...

    Started by thespeedster‎, 08-03-2020 12:53 AM
    • Replies: 1
    • Views: 40
    08-03-2020, 02:32 AM Go to last post
  4. Problem with loging in

    What can i do when i lost my e mail and i can't log in because i haven't login to the game for a long time ?

    Started by qkly‎, 08-01-2020 05:34 PM
    • Replies: 0
    • Views: 60
    08-01-2020, 05:34 PM Go to last post
  5. PC account lost data

    Hi, I logged in after a while to Trove but all my progress are gone. When I login, it asks me to choose a new name. I already sent a ticket to the...

    Started by JustFearr‎, 07-31-2020 05:43 AM
    • Replies: 1
    • Views: 93
    08-01-2020, 04:38 PM Go to last post
  6. Angry Can't find my account

    I have been playing trove for a while. I haven't logged in in a while and when I did, all the classes for my account had been reset and I was missing...

    Started by ACEThe‎, 07-21-2020 11:41 AM
    • Replies: 3
    • Views: 170
    07-28-2020, 02:28 AM Go to last post
  7. Game crashes on loading

    I am having a consistent issue with trying to start the game, and having it crash with a generic "game encountered an error" message with no...

    Started by SkyClan480‎, 07-27-2020 10:07 AM
    • Replies: 0
    • Views: 68
    07-27-2020, 10:07 AM Go to last post
  8. Can't login due to Authentication Code

    Hi all, so i am just about to return after 5 year break from Trove, unfortunately i can't login to Glyph with my old account, because i have to...

    Started by MattyAT‎, 07-26-2020 02:37 PM
    access, authentication, email issue
    • Replies: 1
    • Views: 72
    07-26-2020, 02:52 PM Go to last post
  9. I returned after a long time break and all of my progress was deleted

    So I have this problem I took a break from trove and Today I came back and I didn't have any of my progress. No classes, items, mission progress. And...

    Started by Filinus‎, 07-22-2020 08:00 AM
    • Replies: 3
    • Views: 146
    07-22-2020, 08:45 AM Go to last post
  10. Payment Process

    About how long on average does a Purchase take to get fully processed and Accepted or declined bin about 3 hours now since i made the buy

    Started by Grimmay‎, 07-18-2020 03:17 PM
    • Replies: 1
    • Views: 91
    07-21-2020, 03:53 AM Go to last post
  11. Trove Crashing/Closing Steam?

    I use Steam to launch Trove and have had it linked for quite awhile now. However, after playing for some time, Trove will completely freeze and Steam...

    Started by BedpanExpress‎, 06-19-2019 07:00 PM
    1 Trove Team Post(s) trove crashing steam
    • Replies: 9
    • Views: 1,678
    07-20-2020, 12:01 AM Go to last post
  12. What settings do you recommend in game for this laptop?

    Operating System: Windows 8.1 64-bit (6.3, Build 9600) (9600.winblue_r9.150322-1500) Language: English (Regional Setting: English)...

    Started by WaffleMan76‎, 05-26-2015 08:48 AM
    • Replies: 3
    • Views: 1,576
    07-19-2020, 01:55 AM Go to last post
  13. Exclamation My character was excluded from my account, plz help me !!!!!!!!!!!!!!

    Today, 06/30/2020 i was playing after a certain time without log in to my account, and as soon as i downloaded, installed and updated the game by...

    Started by esc4d1nh4‎, 06-29-2020 11:13 PM
    • Replies: 2
    • Views: 142
    07-18-2020, 03:23 AM Go to last post
  14. lost progress

    I haven't played in over a year and i lost most of my progress on my acc including master rank gems and mounts please help.

    Started by Inyourmom247‎, 07-14-2020 12:57 PM
    • Replies: 3
    • Views: 185
    07-14-2020, 05:57 PM Go to last post
  15. Account Reset to Level 1 on all classes

    Heya! Heisenbear here. It's been a little while since I've played and I figured I'd strut back into the world of Trove. But lo and behold, all my...

    Started by Heisenbear‎, 07-12-2020 10:16 AM
    • Replies: 1
    • Views: 140
    07-12-2020, 10:42 AM Go to last post
  16. Angry Account resets to level 7 after newest update

    I haven't logged in for a while now and when I did today, there was a new update, so I waited for it to finish, logged in and found myself playing a...

    Started by AZ5188‎, 07-10-2020 04:57 AM
    • Replies: 1
    • Views: 127
    07-10-2020, 06:09 AM Go to last post
  17. Exclamation My account got deleted/replaced

    I logged in 4 days ago after a long one/two years break. Before downloading glyph, i changed my old outlook e-mail to my new g-mail one. Then, i...

    Started by Krozelio‎, 01-15-2020 07:42 AM
    account, bug, lost
    • Replies: 2
    • Views: 365
    07-10-2020, 03:30 AM Go to last post
  18. Здраствуйте

    Захожу недавно на сервер Trove а у меня по нулям тоесть стерся весь прогрес даже не так тупо все изчезло осталось разве только открытиые персонажи и...

    Started by KOstua‎, 07-08-2020 09:18 AM
    • Replies: 1
    • Views: 83
    07-08-2020, 09:54 AM Go to last post
  19. Unhappy Error 1016 cant gather update info

    So i've been playing trove on console but thought why not play on pc cuz like pc is way better but unfortunately it wont start nor update, i...

    Started by Epique‎, 07-06-2020 01:15 PM
    • Replies: 0
    • Views: 78
    07-06-2020, 01:15 PM Go to last post
  20. Did not get my sweet sixteen pack credit pouches.

    I bought the sweet sixteen pack and I have all the characters unlocked, but I did not get my 16 credit pouches. I have tried re-logging, changing...

    Started by Ryguy4444‎, 07-04-2020 12:08 PM
    • Replies: 2
    • Views: 95
    07-05-2020, 04:23 PM Go to last post
  21. Angry I bought the "Sweet Sixteen Pack" package and did not receive my credit bags.

    I bought the pack at around 1pm I bought the pack to receive the remaining classes and the credit bags, but I only received the classes and did not...

    Started by Thiago Eckhardt‎, 07-05-2020 09:55 AM
    bug, bug store, credits bag bug, pack bug, sixteen pack bug
    • Replies: 0
    • Views: 64
    07-05-2020, 09:55 AM Go to last post
  22. Post No credit pouches

    So I owned 15 of the classes and I decided to buy the Sweet Sixteen Pack to unlock Fae Trickster and to get 15 credit pouches so I buy it my money...

    Started by ShadOSun‎, 07-03-2020 02:20 PM
    • Replies: 3
    • Views: 153
    07-05-2020, 04:17 AM Go to last post
  23. Purchase not working

    Hello, I have a problem. When I try to buy credits in the store I get the following error: - Purchase failed: An unknown error occurred completing...

    Started by xTheEpicx‎, 06-17-2016 04:26 AM
    1 Trove Team Post(s)
    • Replies: 2
    • Views: 619
    07-05-2020, 03:36 AM Go to last post
  24. Club World problem

    Hey, i have a big Problem! I joined the game after a long time being inactive and looked at my Club World, it seems like most of the chunks got...

    Started by stevenerz‎, 07-04-2020 02:04 PM
    club world
    • Replies: 1
    • Views: 91
    07-04-2020, 03:31 PM Go to last post
  25. Exclamation VC_redist.x86.exe

    This thing pops us EVERY time I open glyph, just after I press cancel on the link steam account screen. It doesn't matter if I press yes, no or if I...

    Started by AplaTaSpaW‎, 07-03-2020 05:01 AM
    • Replies: 0
    • Views: 81
    07-03-2020, 05:01 AM Go to last post

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