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Forum: PC/Mac Tech Support

Help for players, by players.

  1. Sticky Thread Sticky: Camera Spinning Issue

    In many cases this is related to a program called Razer Synapse. In those cases you can do these steps to resolve this: Open Razer Synapse Click...

    Started by Fasti‎, 02-05-2018 11:18 AM
    1 Trove Team Post(s)
    • Replies: 2
    • Views: 5,774
    09-03-2019, 11:27 PM Go to last post
  2. Sticky Thread Sticky: Fixing Error 2025

    Hey everybody! If you're running into a Glyph error 2025, this may be something we can resolve via the support team. If you're seeing an error...

    Started by Fasti‎, 03-07-2019 02:31 PM
    1 Trove Team Post(s)
    • Replies: 0
    • Views: 1,690
    03-07-2019, 02:31 PM Go to last post
  3. Sticky Thread Sticky: Blank Cornerstone Support Request

    Hey Trovians, We know that some of you already faced an issue with your Cornerstone showing up blank after summoning it. This issue can’t be fixed...

    Started by Diniry‎, 02-25-2019 10:49 AM
    1 Trove Team Post(s)
    • Replies: 0
    • Views: 3,145
    02-25-2019, 10:49 AM Go to last post
  4. Sticky Thread Sticky: Read this if you're having an in-game issue

    Hey folks, For any in-game issue (lost items, trouble completing a purchase, accidentally loot collected something valuable), or anything else...

    Started by Fasti‎, 12-09-2015 12:50 PM
    1 Trove Team Post(s)
    • Replies: 0
    • Views: 11,098
    12-09-2015, 12:50 PM Go to last post
  5. Sticky Thread Sticky: Having technical difficulties?

    Hello Trovians! I think having some general troubleshooting info in one place will be pretty helpful, so please read this over if you're having...

    Started by Fasti‎, 05-21-2015 08:36 AM
    2016, crash, crashing, disconnect, error, glyph
    • Replies: 0
    • Views: 22,485
    05-21-2015, 08:36 AM Go to last post
  1. Error/Failure 2017 - Cant login into my Account on Glyph?

    My inet was the whole day away.. now i wanted to play trove.. but then this happened.. At 1st it was only the linking error.. i was linked but glyph...

    Started by NXZ‎, 08-30-2019 12:19 PM
    • Replies: 3
    • Views: 233
    09-04-2019, 09:56 PM Go to last post
  2. support request

    I made a support request got replied to once and was told I didnt give enough info of ownership to my account I replied with more info and havn't got...

    Started by NegaSouls‎, 09-04-2019 10:59 AM
    • Replies: 0
    • Views: 51
    09-04-2019, 10:59 AM Go to last post
  3. Authentication code problem or returning account

    Hello, Trove Support. I returned to the game after a long time, and when I decided to go to the game, I was asked authentication code. But I can not...

    Started by Mike_be‎, 06-25-2015 03:17 AM
    1 Trove Team Post(s)
    • Replies: 8
    • Views: 1,212
    09-03-2019, 08:41 AM Go to last post
  4. Odd Class level glitch...

    Came back to trove after a while of not playing it, and I can't tell how long till I next level up because the bar is going off the screen and I'm...

    Started by Tempyst‎, 09-02-2019 09:01 PM
    • Replies: 0
    • Views: 46
    09-02-2019, 09:01 PM Go to last post
  5. Thumbs up I'm stuck on the loading screen.

    When I start Trove it says below permanently only AS: Log in. After a while the servers may be offline because of maintenance work or something, but...

    Started by AhlersKlar‎, 09-02-2019 11:38 AM
    log in problem, stuck in loadingscreen
    • Replies: 0
    • Views: 60
    09-02-2019, 11:38 AM Go to last post
  6. I cant login

    I made a new email and deleted my old one but I forgot to change my email for glyph but I cant log in to it because I need the auth code which I cant...

    Started by NegaSouls‎, 09-01-2019 07:26 AM
    • Replies: 2
    • Views: 92
    09-01-2019, 01:00 PM Go to last post
  7. Freezing Login Screen on Mac

    Hey so I've just downloaded Trove on Mac but I can't login because whenever I press login after submitting my email and password it freezes. I've...

    Started by SirTheodine‎, 08-31-2019 04:50 PM
    freezing, login, mac
    • Replies: 0
    • Views: 56
    08-31-2019, 04:50 PM Go to last post
  8. Помогите мне

    Я нажимаю привязать аккаунт к игре-ошибка и не получаеться войти в игру. Я нажимаю отмена и не могу зайти в игру. В этих двух случаях после отмены...

    Started by Mega Cookie‎, 08-31-2019 11:20 AM
    • Replies: 0
    • Views: 34
    08-31-2019, 11:20 AM Go to last post
  9. Stuck On AS:Login

    Help please! on my main account, whenever i try to login, it just stays stuck on the AS:Login loading screen, i know the internet is not the problem...

    Started by Wakoko‎, 08-30-2019 11:01 AM
    • Replies: 3
    • Views: 156
    08-31-2019, 11:20 AM Go to last post
  10. Unhappy Trove payment issue

    hi guys i'm new here my problem is i cant buy anything from trove at all and yes i tried to talk with the support and now they wont reply at me...

    Started by 3boody95‎, 08-31-2019 07:51 AM
    • Replies: 0
    • Views: 49
    08-31-2019, 07:51 AM Go to last post
  11. Server Status (Overall)

    A few question regarding the overall state of the server: Where is the server now physically located? (Don't say 'The Cloud' even "Clouds" have a...

    Started by SirBlindPerson‎, 08-31-2019 01:54 AM
    • Replies: 0
    • Views: 81
    08-31-2019, 01:54 AM Go to last post
  12. Login Rejected

    Couldn't find any threads or anything on this, it gets to the main menu and says "Login Rejected". Why?

    Started by Lurkerrr‎, 01-23-2017 10:29 AM
    1 Trove Team Post(s)
    • Replies: 7
    • Views: 1,297
    08-30-2019, 01:21 PM Go to last post
  13. Angry error #2017

    help me pls I have error #2017 when I try log in on glyph launcher

    Started by kader32154‎, 08-22-2019 06:01 AM
    2 Pages
    1 2
    • Replies: 14
    • Views: 1,768
    08-30-2019, 12:25 PM Go to last post
  14. No matter what i do, /exportaccount will not work...

    I use the /exportaccount and it asks if i want to overwrite all existing data on pts and i click yes and wait a few. But every time i get on pts im...

    Started by Noctalix‎, 08-30-2019 10:33 AM
    exporting
    • Replies: 1
    • Views: 60
    08-30-2019, 10:54 AM Go to last post
  15. Angry The club building of the players was removed after turning on the servers.

    The club building of the players was removed after turning on the servers, and with it the club chests, portals to the Shadow Tower, the Trading...

    Started by Lukarioll‎, 08-30-2019 02:10 AM
    buildings, club's, gameproblem, techsup
    • Replies: 0
    • Views: 45
    08-30-2019, 02:10 AM Go to last post
  16. Stuck in World: Connecting

    Hi, It looks like no one else has this issue, had to report this so i might be able to fix it somehow. it keeps failing to connect thank you...

    Started by Whiteflash_92‎, 08-30-2019 12:26 AM
    • Replies: 0
    • Views: 59
    08-30-2019, 12:26 AM Go to last post
  17. Unhappy I lost my items

    I haven't been in the game for a long time, when I came in on Monday my items, characters, my house, was simply gone, I don't know what happened but...

    Started by Mati_lt‎, 08-29-2019 06:23 AM
    • Replies: 0
    • Views: 66
    08-29-2019, 06:23 AM Go to last post
  18. cannot connect to auth server

    I try logging in the game but it wont let me.is there something wrong with my account,?

    Started by DaBos‎, 08-28-2019 07:42 AM
    • Replies: 1
    • Views: 198
    08-28-2019, 08:06 AM Go to last post
  19. Connecting Glyph Account to Steam

    Since last update there has been an error that prevents me to connect my steam and Trove accounts together. It was already connected before the...

    Started by SunOfABeach‎, 08-23-2019 12:54 AM
    maintenance, steam, steam linked account, troubleshooting
    • Replies: 2
    • Views: 286
    08-26-2019, 08:57 AM Go to last post
  20. Can't Log into Glyph, Stuck in the Log In screen

    I can't seem to log in, when I log into glyph, it completely stays on the log in screen to a point I must force quit glyph for it to close on mac. I...

    Started by ninjaturtles‎, 08-26-2019 01:59 AM
    • Replies: 0
    • Views: 62
    08-26-2019, 01:59 AM Go to last post
  21. error 1026 and how trion customer service treats people like garbage

    i have been dealing with error 1026 when patching trove ever since the day beta launched and no matter how many hot fixes patches or anything they do...

    Started by Valenspar‎, 09-28-2014 02:14 PM
    2 Pages
    1 2
    • Replies: 18
    • Views: 10,625
    08-24-2019, 06:32 PM Go to last post
  22. Glyph/Steam account linking problem

    Hi. Ever since the extended downtime a few days ago, whenever I launch Trove through Steam, I'm prompted to link my Glyph account to my Steam...

    Started by Flipeld‎, 08-23-2019 12:37 PM
    • Replies: 1
    • Views: 256
    08-24-2019, 12:20 PM Go to last post
  23. Angry AS: Login - Lost connection to auth server

    Hello there, I had just enabled the Mobile Authenticator for Glyph, RIFT, Trove etc on my Sony Android Smartphone. Since then I haven't been...

    Started by N3tRunn3r‎, 08-24-2019 03:20 AM
    auth, authenticator, mobile, server, trove
    • Replies: 0
    • Views: 126
    08-24-2019, 03:20 AM Go to last post
  24. Unhappy Mouse Troubles (please help)

    I've been having a problem with my mouse lately where when I'm playing trove, the mouse will just spaz out and move my vision all over the place, it...

    Started by waturdawn‎, 08-22-2019 08:20 PM
    • Replies: 0
    • Views: 62
    08-22-2019, 08:20 PM Go to last post
  25. Unhappy Rendering

    I have often had problems rendering the game in Radiant Ruins and Drowned World. Tried to change the settings, tried to remove mods, but nothing...

    Started by zLijin‎, 08-20-2019 10:58 AM
    • Replies: 0
    • Views: 97
    08-20-2019, 10:58 AM Go to last post

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