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Forum: PC/Mac Tech Support

Help for players, by players.

  1. Sticky Thread Sticky: Camera Spinning Issue

    In many cases this is related to a program called Razer Synapse. In those cases you can do these steps to resolve this: Open Razer Synapse Click...

    Started by Fasti‎, 02-05-2018 11:18 AM
    1 Trove Team Post(s)
    • Replies: 3
    • Views: 7,456
    10-09-2019, 06:51 AM Go to last post
  2. Sticky Thread Sticky: Fixing Error 2025

    Hey everybody! If you're running into a Glyph error 2025, this may be something we can resolve via the support team. If you're seeing an error...

    Started by Fasti‎, 03-07-2019 02:31 PM
    1 Trove Team Post(s)
    • Replies: 0
    • Views: 3,113
    03-07-2019, 02:31 PM Go to last post
  3. Sticky Thread Sticky: Blank Cornerstone Support Request

    Hey Trovians, We know that some of you already faced an issue with your Cornerstone showing up blank after summoning it. This issue can’t be fixed...

    Started by Diniry‎, 02-25-2019 10:49 AM
    1 Trove Team Post(s)
    • Replies: 0
    • Views: 5,654
    02-25-2019, 10:49 AM Go to last post
  4. Sticky Thread Sticky: Read this if you're having an in-game issue

    Hey folks, For any in-game issue (lost items, trouble completing a purchase, accidentally loot collected something valuable), or anything else...

    Started by Fasti‎, 12-09-2015 12:50 PM
    1 Trove Team Post(s)
    • Replies: 0
    • Views: 12,590
    12-09-2015, 12:50 PM Go to last post
  5. Sticky Thread Sticky: Having technical difficulties?

    Hello Trovians! I think having some general troubleshooting info in one place will be pretty helpful, so please read this over if you're having...

    Started by Fasti‎, 05-21-2015 08:36 AM
    2016, crash, crashing, disconnect, error, glyph
    • Replies: 0
    • Views: 23,696
    05-21-2015, 08:36 AM Go to last post
  1. Can't enter Vault World

    I made a Vault world a while ago to store stuff and now when I try to enter it, it's saying that the world doesn't exist? Does anyone know whats...

    Started by Clara‎, Today 12:06 PM
    club, club bug, vault
    • Replies: 0
    • Views: 16
    Today, 12:06 PM Go to last post
  2. Exclamation Missing Character progress

    So I player trove over a year ago. Yesterday I got bored and decided to play it again. When I logged in with my email , that I am sure its the same...

    Started by Drag0nSlay3r‎, Today 04:20 AM
    • Replies: 0
    • Views: 26
    Today, 04:20 AM Go to last post
  3. Trove Xbox Problem

    Ok, so, not that long ago, I had downloaded Steam on my pc and got Trove on it. Trove forced me to create a new Trove account and it won't let me log...

    Started by JubinMenez‎, 12-05-2019 04:08 AM
    • Replies: 1
    • Views: 86
    12-05-2019, 10:12 AM Go to last post
  4. Trove Crashes on Startup

    Ever since the new patch today, I've been experiencing an issue, which is reproduced by the following steps; Start up the Glyph launcher Click...

    Started by Incomp‎, 01-08-2016 07:06 PM
    2 Pages
    1 2
    1 Trove Team Post(s)
    • Replies: 17
    • Views: 15,780
    12-04-2019, 05:22 AM Go to last post
  5. Deleted account

    I did not enter the game for a very long time and my account was deleted. What to do? How to recover an account?

    Started by Katiko‎, 12-01-2019 02:36 AM
    1 Trove Team Post(s)
    • Replies: 3
    • Views: 168
    12-03-2019, 07:37 PM Go to last post
  6. Support no rep...

    Hello it's been a week since I sent an email and the support still does not answer me .. can help me?

    Started by khanhetqui‎, 12-01-2019 12:40 PM
    • Replies: 1
    • Views: 73
    12-03-2019, 12:50 AM Go to last post
  7. Glyph client freezing after clicking log in

    it just freezes and i can't do anything, i have to force shutdown to close it. I've gone through all of the options on the mac troubleshooting page...

    Started by Urse‎, 11-24-2019 03:43 PM
    • Replies: 2
    • Views: 96
    11-28-2019, 07:30 PM Go to last post
  8. Should I avoid spending money on this game now?

    I haven't played this game in a little while. Before this Geode update came out to be exact. I've apparently came back at a bad time for Trove,...

    Started by bhajipav‎, 11-01-2018 09:05 AM
    • Replies: 6
    • Views: 935
    11-26-2019, 07:56 AM Go to last post
  9. Lost character after afk 1 year

    :mad: I am sure of my email, when I started the game, I still created a new character with a different nickname, it does not matter? I can see my...

    Started by khanhetqui‎, 11-25-2019 12:18 PM
    1 Trove Team Post(s)
    • Replies: 2
    • Views: 140
    11-25-2019, 01:20 PM Go to last post
  10. Multiple Friends on College Wifi

    I'm concerned about having all my friends play Trove at the moment because we're all on campus and have to use the school wifi. My question is will...

    Started by Phayen‎, 08-16-2015 09:31 AM
    ban, internet problems, refer a friend
    • Replies: 5
    • Views: 715
    11-25-2019, 02:17 AM Go to last post
  11. A problem that could be a trial. Progress data disappeared

    All but the class and some vehicles disappearedl.

    Started by keipura‎, 11-24-2019 03:16 AM
    • Replies: 0
    • Views: 51
    11-24-2019, 03:16 AM Go to last post
  12. Trove Crashing/Closing Steam?

    I use Steam to launch Trove and have had it linked for quite awhile now. However, after playing for some time, Trove will completely freeze and Steam...

    Started by BedpanExpress‎, 06-19-2019 07:00 PM
    1 Trove Team Post(s) trove crashing steam
    • Replies: 8
    • Views: 855
    11-24-2019, 02:21 AM Go to last post
  13. Thumbs up help!

    All the efforts so far are no longer in class. Staff fall to hell

    Started by keipura‎, 11-23-2019 04:43 PM
    • Replies: 1
    • Views: 81
    11-23-2019, 04:58 PM Go to last post
  14. Old account banished to PTS

    So I used to play a year or two back, and last week finally decided to pick up Trove again, only to find out all my stuff was wiped. Then I logged on...

    Started by snip‎, 11-22-2019 05:57 AM
    • Replies: 1
    • Views: 76
    11-23-2019, 11:14 AM Go to last post
  15. Trove Store won't Process Steam Wallet Transactions

    I've attempted to purchase a deal with real currency through my Steam Wallet, however at each attempt (despite relogging, running Steam as an...

    Started by TheXPO‎, 11-21-2019 04:01 PM
    1 Trove Team Post(s) steam wallet, store
    • Replies: 1
    • Views: 102
    11-22-2019, 01:29 PM Go to last post
  16. "The server encountered a problem while logging you in. Please try again."

    Help devs?

    Started by staaymadbro‎, 07-28-2015 02:43 PM
    2 Pages
    1 2
    1 Trove Team Post(s)
    • Replies: 10
    • Views: 1,655
    11-22-2019, 01:26 PM Go to last post
  17. "The server encountered a problem while logging you in. Please try again."

    I cant log in on my main account but i created a different account and it let me in instantly. I have even tried resetting my password and logging...

    Started by Galundiar‎, 11-22-2019 10:24 AM
    1 Trove Team Post(s)
    • Replies: 2
    • Views: 99
    11-22-2019, 01:25 PM Go to last post
  18. Text in options is not visible

    Basically all text in the option menu is white on a white background. I'm running Trove on Linux Mint via Wine 4.0.2 on Windows Vista setting, my...

    Started by The overmind‎, 11-21-2019 11:22 AM
    font, invisible text, options
    • Replies: 0
    • Views: 44
    11-21-2019, 11:22 AM Go to last post
  19. a bug occurred while Creating stellar empowered box

    I created 8 stellar empowered box, all empowered gem fragment spent but stellar empowered box I did not get. Tried to reconnect and nothing has...

    Started by vit2001xd‎, 11-21-2019 10:45 AM
    • Replies: 0
    • Views: 47
    11-21-2019, 10:45 AM Go to last post
  20. Store not loading

    Hit N to bring up shop totally blank, travel through a portal hit N the store loads properly.

    Started by rumbutter‎, 07-06-2018 06:37 PM
    • Replies: 1
    • Views: 708
    11-21-2019, 12:02 AM Go to last post
  21. Post Unable to enter Club World

    I wasn't able to submit a support ticket on the website, so I've come here. Yesterday, I attempted to enter my club world after having not played...

    Started by dqflynn‎, 10-31-2019 02:29 PM
    1 Trove Team Post(s) club world bug, tech suppport
    • Replies: 6
    • Views: 349
    11-20-2019, 08:54 PM Go to last post
  22. Support ticket times?

    How long does it take generally when opening a support ticket for Trove? I opened a ticket 7 days ago about all of my characters being wiped and I...

    Started by TedowsGomes‎, 11-19-2019 10:18 AM
    • Replies: 0
    • Views: 103
    11-19-2019, 10:18 AM Go to last post
  23. Deleted account

    my account has been deleted, i have been playing trove from the beta and all my progress has been deleted and i dont know why. I didnt play trove...

    Started by JuanGM‎, 11-03-2019 04:26 AM
    • Replies: 3
    • Views: 161
    11-16-2019, 11:38 PM Go to last post
  24. Post My mods are broken

    Hi there, since a few days my mods don't load anymore. When I open the mod files in game it says "Mods are disabled, verify your settings" BUT...

    Started by Le_Grand_Dalmuti‎, 11-15-2019 05:34 PM
    • Replies: 0
    • Views: 81
    11-15-2019, 05:34 PM Go to last post
  25. Unhappy My account progress and all paid items are gone, please help.

    I have been playing this game since 2014 and recently wanted to return to the game. When I logged on to my account, all of my items, character...

    Started by Trey_O‎, 11-12-2019 12:06 PM
    • Replies: 2
    • Views: 144
    11-15-2019, 10:43 AM Go to last post

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