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Forum: PlayStation 4 Bug Reports

Report any live bugs you find on PlayStation 4 here!

  1. Sticky Thread Sticky: Submitting PS4 Bug Reports

    Greetings Trovians! Welcome to the PS4 Bug Report Forum! We want to give you a place to go to report things that aren't working like they should...

    Started by Fasti‎, 12-12-2016 12:18 PM
    1 Trove Team Post(s)
    • Replies: 0
    • Views: 16,209
    12-12-2016, 12:18 PM Go to last post
  1. Adult/Legendary Starlight Dragon not in mounts

    My grandson (username kaydenmason2016) has claimed his dragons but they haven’t appeared & he is unable use anymore souls after what he thinks was...

    Started by jaymo‎, 08-07-2021 04:31 AM
    • Replies: 0
    • Views: 388
    08-07-2021, 04:31 AM Go to last post
  2. Auth servers

    I log into trove and it says fail to connect to auth servers

    Started by ibby‎, 08-01-2021 10:38 PM
    • Replies: 0
    • Views: 176
    08-01-2021, 10:38 PM Go to last post
  3. Exclamation Game crashing then failure to connect to auto report

    Just playing the game then when I load in anywhere the game might freeze then it crashes. I close application then restart the game, restart my...

    Started by con‎, 03-10-2021 02:42 AM
    • Replies: 4
    • Views: 1,067
    06-29-2021, 08:28 AM Go to last post
  4. Trove won’t start up

    Could you fix my trove every time I start up trove it says down for maintenance it has been like this for months please fix

    Started by MooseHair1‎, 06-24-2021 12:55 PM
    1 Trove Team Post(s)
    • Replies: 4
    • Views: 374
    06-28-2021, 01:03 AM Go to last post
  5. Angry Purchase not received

    Saturday I purchased a gem pack and didn't receive my credits or gems. It has been 4 days and I have yet to hear from support on this issue. Ticket...

    Started by SpoiledPepsi‎, 03-28-2017 12:56 PM
    2 Pages
    1 2
    2 Trove Team Post(s)
    • Replies: 14
    • Views: 4,465
    06-07-2021, 07:49 AM Go to last post
  6. Auth server

    Time: thursday, May 29th Context: I was kicked to the main menu when in u10 Expected: I expected to be able to join back and play some more...

    Started by S91786‎, 05-31-2021 01:29 PM
    • Replies: 7
    • Views: 568
    06-07-2021, 03:55 AM Go to last post
  7. lvl 0 to 25 power up unavailable

    I have been trying to buy the lvl 0 to 25 power up for my neon ninja, but it always says item not found. I think it is because, due to the fact that...

    Started by RoboPhilip‎, 06-02-2021 01:17 PM
    • Replies: 0
    • Views: 246
    06-02-2021, 01:17 PM Go to last post
  8. Crashing in Store

    Anyone else crash when they move through the tabs in the Store too fast? I always have to wait for each window to load every time I change tabs. If I...

    Started by g1enCOCO‎, 04-18-2018 08:39 AM
    1 Trove Team Post(s)
    • Replies: 4
    • Views: 1,874
    05-31-2021, 12:16 AM Go to last post
  9. Post Completely unable to progress

    Time: Monday, May 31st, at approximately 0:30 AM GMT+3 Context: placed a loot collector during tutorial and tried to use it Expected: I expected to...

    Started by SnowyKrow‎, 05-30-2021 03:05 PM
    • Replies: 2
    • Views: 331
    05-30-2021, 11:34 PM Go to last post
  10. Credit pouch bug

    I recently sold 3 credit pouches to my brother and it gave him 0 please help

    Started by Happyjosh05‎, 05-29-2021 06:25 PM
    1 Trove Team Post(s)
    • Replies: 1
    • Views: 284
    05-30-2021, 10:39 AM Go to last post
  11. Lvl 25 Boost and 900 Credit Pack Purchase Issue

    Hey Trovians, We're investigating an issue on PS4. The level 25 and 900 credit packs have shown up in the store but they're actually not yet...

    Started by Mobi‎, 06-22-2020 01:07 PM
    1 Trove Team Post(s)
    • Replies: 4
    • Views: 1,801
    05-22-2021, 10:05 AM Go to last post
  12. Geode Quest Bug

    I can’t find the Geode questline. I’ve gone to the sanctuary multiple times and the quest still won’t pop up for me. I’ve tried finding Amberine,...

    Started by DrScam‎, 04-30-2021 04:13 AM
    • Replies: 0
    • Views: 464
    04-30-2021, 04:13 AM Go to last post
  13. Question Mount: Runaway Egg Untradeable on Console

    hello, there is a issue with the mount "Runaway Egg" from this years Bunfest Event, on PC they are tradeable. Are the Runaway Eggs on Console going...

    Started by Jman252825‎, 04-21-2021 08:53 PM
    2021, bunfest, event
    • Replies: 1
    • Views: 411
    04-22-2021, 04:37 AM Go to last post
  14. Credits Purchased on 4/19 at 11:15 pm (est). Still have not Received PS4

    I recently purchased two credit packs at 11:15 pm (EST) last night (4/19) on Ps4 in USA. I have left game, restarted ps4 relogged, changed world and...

    Started by TsunamiSKS‎, 04-20-2021 07:22 AM
    • Replies: 0
    • Views: 282
    04-20-2021, 07:22 AM Go to last post
  15. Atlas Lag and game growth.

    All I have to say is, I started this game with 3 friends and all of them have quit simply because of the lag and crashes with the Atlas. I got my...

    Started by Zakatalos‎, 09-26-2020 08:23 AM
    • Replies: 3
    • Views: 1,075
    04-09-2021, 12:58 PM Go to last post
  16. ***Purchasing credits in the item shop is bugged ps4 eu***

    Good day fellow trovians at gamigo Just thought I would make you aware of an issue with your store in regards to purchasing credits or other real...

    Started by JDIZ_ZLE‎, 03-16-2021 05:56 AM
    2 Pages
    1 2
    3 Trove Team Post(s)
    • Replies: 14
    • Views: 1,623
    04-01-2021, 12:13 PM Go to last post
  17. Thumbs up Bug de evento e invitaciones del juego

    Llevo 3 eventos sin poder avanzar con las misiones, simplemente no me deja jugar ninguna, además de no recibir invitaciones de otros jugadores...

    Started by AxelCromz‎, 03-31-2021 12:58 PM
    • Replies: 0
    • Views: 324
    03-31-2021, 12:58 PM Go to last post
  18. Class

    I recently started playing thunder on ps4, I did the shadow hunter, it appeared in the "claim" I made, but when I'm going to use it, it says I don't...

    Started by nyak7_‎, 03-28-2021 08:38 PM
    • Replies: 0
    • Views: 395
    03-28-2021, 08:38 PM Go to last post
  19. Ninja neon lost

    Hello today I made a class "Ninja neon" except that I did not receive it could you help me plz. My ps4 username: Update-Man Thank you

    Started by UpdateMan‎, 03-27-2021 12:01 PM
    • Replies: 0
    • Views: 360
    03-27-2021, 12:01 PM Go to last post
  20. Credit pouches not showing

    I bought 2 credit pouches from the marketplace about an hour ago, and I still don't have them. 410k Flux is gone, but no pouches.

    Started by Blargness‎, 03-21-2021 12:33 PM
    • Replies: 0
    • Views: 409
    03-21-2021, 12:33 PM Go to last post
  21. Exclamation I bought the starter pack and never got it.

    Yesterday just before 11pm gmt i bought the starter pack in the trove store and got nothing. I have saved it as a video on my ps4 but i am quite...

    Started by S91786‎, 03-17-2021 09:27 AM
    • Replies: 1
    • Views: 445
    03-17-2021, 10:26 AM Go to last post
  22. Bought credits and never got them.

    I bought the 29.99 pack for 5000 credit and the 4.99 pack for 750 credits, that was around 4 hours ago and still waiting, I've tried restarting...

    Started by I_HAKU_l‎, 03-16-2021 02:40 PM
    • Replies: 0
    • Views: 363
    03-16-2021, 02:40 PM Go to last post
  23. Bought some things and never got them

    I recently bought $20 worth of credit pouches and I still haven’t received them plus I also bought $10 worth of credits and also haven’t received...

    Started by xLiLiiLLiLiiiLiL‎, 03-16-2021 01:08 PM
    • Replies: 1
    • Views: 445
    03-16-2021, 02:30 PM Go to last post
  24. im stuck i only get lv 8 equipement (im lv 13 in a world uber3)

    you read the tittle please help

    Started by rorio_ultime‎, 12-31-2020 08:56 AM
    • Replies: 4
    • Views: 860
    03-02-2021, 08:32 PM Go to last post
  25. Exclamation Patron BuG

    four days ago I acquired 15 days of patron and on the same day the afternoon another 15 days, today is already the second day that the patron is...

    Started by SirHeadShot_‎, 03-02-2021 06:57 AM
    #playstation4 #bug
    • Replies: 0
    • Views: 393
    03-02-2021, 06:57 AM Go to last post

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