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Forum: Xbox One Tech Support

Help for players, by players.

  1. Lost credits and patron after 1/31/17 patch

    When I logged on after the patch today my patron was gone and I lost my credits. Also on an off topic when I used my class gem key yesterday my game...

    Started by Masteryates6‎, 01-31-2017 05:24 PM
    • Replies: 1
    • Views: 364
    01-31-2017, 05:33 PM Go to last post
  2. Streamer Dream Code Issue

    I won a code 5 days ago and Didn't receive it the next day and posted a Ticket about it which nothing happened. Are the Codes just not working or is...

    Started by Based LeGenDz‎, 01-30-2017 07:56 PM
    • Replies: 2
    • Views: 318
    01-31-2017, 12:51 PM Go to last post
  3. Friend having issues connecting.

    Hello, I have a friend I've been trying to get into this game but he constantly get the failed to connect to authentication server error (which...

    Started by Candy Conan‎, 01-30-2017 05:46 PM
    • Replies: 2
    • Views: 255
    01-30-2017, 06:44 PM Go to last post
  4. Sound - Glitch/Bug - Dragonfire Peaks

    Every time I leave the Dragonfire Peaks Biome and go into any other Biome, I continue to hear the sound of fire and it never goes away. The only...

    Started by RECON O9‎, 01-22-2017 10:26 PM
    dragonfire peaks, fire sound, sound bug, sound glitch
    • Replies: 1
    • Views: 367
    01-30-2017, 12:48 AM Go to last post
  5. Lost class gem

    Lost a almost fully upgraded class gem and am pretty upset about it as it took me alot of grinding to get it. I can't seem to find where to submit a...

    Started by Googlamax‎, 01-25-2017 12:37 PM
    • Replies: 2
    • Views: 1,094
    01-26-2017, 03:08 AM Go to last post
  6. Exclamation Club Rosters

    Why does our roster not display who is actually in the club? it says we have one member at the moment when we actually have like 5 or 6 and we...

    Started by 11770‎, 12-28-2016 02:46 PM
    • Replies: 3
    • Views: 311
    01-23-2017, 12:49 PM Go to last post
  7. left my own club

    Trying to get club back Name:doddskii Club name:doddski

    Started by doddskii‎, 01-22-2017 02:07 PM
    • Replies: 0
    • Views: 152
    01-22-2017, 02:07 PM Go to last post
  8. I kick myself out of my club

    Hi, How can I join my Club back? There 2 other Members but as rank Member there can't invite me

    Started by Herz93‎, 01-21-2017 04:03 PM
    • Replies: 0
    • Views: 260
    01-21-2017, 04:03 PM Go to last post
  9. Post can you restart trove xbox account

    hi can you please restart my Xbox trove account so I start with northing please my Xbox gamer tag is SaSAsteroidBoss. thxs a lot

    Started by SaSAsteroidBoss‎, 01-21-2017 09:19 AM
    • Replies: 0
    • Views: 521
    01-21-2017, 09:19 AM Go to last post
  10. Club world probleem

    My club world is only zee on de forum say that i have to delede my club i did now i have no club i cant start it what to do now ??

    Started by Marinerose89841‎, 01-20-2017 03:58 PM
    marinerose89841
    • Replies: 0
    • Views: 247
    01-20-2017, 03:58 PM Go to last post
  11. Customer service

    Does this game have customer service? I have two open tickets. Zero replies. Frist ticket was put in two weeks ago tomorrow. Second ticket is over a...

    Started by buzzjivegb‎, 01-20-2017 03:36 AM
    • Replies: 0
    • Views: 193
    01-20-2017, 03:36 AM Go to last post
  12. Unhappy stream codes on console

    so yesterday (xmas) i won 2 codes from streams for: -Trove - Unlocker: The Streamer Dream -Power Pack i have redeemed the codes on the account...

    Started by orange tree god‎, 12-26-2016 07:04 PM
    • Replies: 2
    • Views: 593
    01-19-2017, 04:47 PM Go to last post
  13. Class coin gone

    My cousin and i both got class coins and we both had 3 classes and my class coin is gone but he still has his. i still only have 3 classes, can you...

    Started by God_Of_Creepers‎, 01-18-2017 09:19 PM
    • Replies: 1
    • Views: 293
    01-19-2017, 05:01 AM Go to last post
  14. All my credits are gone.

    I had around 19,000 and i got on today just to get my daily's and I check the store and its all gone. Does anyone know what I can do to talk to...

    Started by CrimsonXPsycho‎, 01-18-2017 09:02 PM
    • Replies: 1
    • Views: 248
    01-19-2017, 05:00 AM Go to last post
  15. Empowered Gems Bugged

    Around a week ago, I attempted to unsocket all three of my empowered gems. The three of them disappeared. I submitted a ticket to the support team...

    Started by Kiamial‎, 01-16-2017 02:51 PM
    • Replies: 2
    • Views: 243
    01-16-2017, 03:24 PM Go to last post
  16. Bought credits on Xbox never got patron

    On December 26, 2016 I bought two sets of 750 credits and I got the credits but never got my 10 days of patron and even if they don't stack I never...

    Started by SemiProCorn427‎, 01-06-2017 10:16 AM
    • Replies: 1
    • Views: 685
    01-14-2017, 09:54 AM Go to last post
  17. Exclamation Patron

    I bought the essentials pack on the day it came out then about 1-1.5 weeks later I bought the starter pack which should equal 25 days of patron yet...

    Started by Goofybird‎, 01-04-2017 03:58 PM
    • Replies: 1
    • Views: 357
    01-06-2017, 10:10 AM Go to last post
  18. Thumbs up Did not receive Items

    I made a two tickets in the span of a week after spending money on the game to not receive anything and the support team has not even touched my...

    Started by DamitStoneGuard‎, 01-03-2017 09:15 AM
    • Replies: 0
    • Views: 325
    01-03-2017, 09:15 AM Go to last post
  19. Beta Bonus Dragon Locked

    Why does the beta bonus dragon say locked? (xbox one)

    Started by Choosemyfate‎, 12-26-2016 09:22 PM
    • Replies: 1
    • Views: 3,254
    12-28-2016, 03:09 PM Go to last post
  20. Is there a way to check Credit Purchases

    i ended yesterday with 745 credits after having purchased 2 lucky clovers, i did buy a trade slot but i used cubits for that and i checked just an...

    Started by 11770‎, 12-28-2016 01:46 AM
    • Replies: 0
    • Views: 238
    12-28-2016, 01:46 AM Go to last post
  21. Will anything purchased on Xbox One carry to PC?

    I know that progress from PC will not carry to Xbox, but if I buy items on Xbox (I.e. A pack, and then obtain the free dragon from it), will it carry...

    Started by Arkansas‎, 12-26-2016 08:41 AM
    • Replies: 1
    • Views: 491
    12-26-2016, 01:53 PM Go to last post
  22. I lost my rings

    So I made 4 Lord of the rings delving and 11 Lord of the rings wisdom rings and I haven't received them. I lost all the resources i just bought with...

    Started by EyeOwnUrEnergy‎, 12-22-2016 05:11 PM
    • Replies: 0
    • Views: 265
    12-22-2016, 05:11 PM Go to last post
  23. wtff

    i have only ever gotten 1 class coin and my mastery is 16 and my friends is 16 and he has gotten 3 and there not in my inventory or personal chests...

    Started by DottyAttorney82‎, 12-22-2016 04:32 PM
    • Replies: 0
    • Views: 229
    12-22-2016, 04:32 PM Go to last post
  24. Linking to Xbox

    So when I entered the login information to link my glyph account to the Xbox, I got in the game, but none of the stuff I had on the computer was...

    Started by BasalCarnivore9‎, 12-20-2016 10:55 PM
    • Replies: 3
    • Views: 532
    12-22-2016, 01:07 PM Go to last post
  25. Accidentally deleted 10 Pearls. (Xbox One)

    I play many games and in one game the controls for open/close inventory is (X). Welp... (X) on this game deletes an item. I was already pressing (A)...

    Started by ZgOrangePanda‎, 12-21-2016 06:46 AM
    • Replies: 0
    • Views: 235
    12-21-2016, 06:46 AM Go to last post

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