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Forum: Xbox One Tech Support

Help for players, by players.

  1. Customer service

    Does this game have customer service? I have two open tickets. Zero replies. Frist ticket was put in two weeks ago tomorrow. Second ticket is over a...

    Started by buzzjivegb‎, 01-20-2017 03:36 AM
    • Replies: 0
    • Views: 177
    01-20-2017, 03:36 AM Go to last post
  2. Unhappy stream codes on console

    so yesterday (xmas) i won 2 codes from streams for: -Trove - Unlocker: The Streamer Dream -Power Pack i have redeemed the codes on the account...

    Started by orange tree god‎, 12-26-2016 07:04 PM
    • Replies: 2
    • Views: 542
    01-19-2017, 04:47 PM Go to last post
  3. Class coin gone

    My cousin and i both got class coins and we both had 3 classes and my class coin is gone but he still has his. i still only have 3 classes, can you...

    Started by God_Of_Creepers‎, 01-18-2017 09:19 PM
    • Replies: 1
    • Views: 260
    01-19-2017, 05:01 AM Go to last post
  4. All my credits are gone.

    I had around 19,000 and i got on today just to get my daily's and I check the store and its all gone. Does anyone know what I can do to talk to...

    Started by CrimsonXPsycho‎, 01-18-2017 09:02 PM
    • Replies: 1
    • Views: 234
    01-19-2017, 05:00 AM Go to last post
  5. Empowered Gems Bugged

    Around a week ago, I attempted to unsocket all three of my empowered gems. The three of them disappeared. I submitted a ticket to the support team...

    Started by Kiamial‎, 01-16-2017 02:51 PM
    • Replies: 2
    • Views: 217
    01-16-2017, 03:24 PM Go to last post
  6. Bought credits on Xbox never got patron

    On December 26, 2016 I bought two sets of 750 credits and I got the credits but never got my 10 days of patron and even if they don't stack I never...

    Started by SemiProCorn427‎, 01-06-2017 10:16 AM
    • Replies: 1
    • Views: 608
    01-14-2017, 09:54 AM Go to last post
  7. Exclamation Patron

    I bought the essentials pack on the day it came out then about 1-1.5 weeks later I bought the starter pack which should equal 25 days of patron yet...

    Started by Goofybird‎, 01-04-2017 03:58 PM
    • Replies: 1
    • Views: 330
    01-06-2017, 10:10 AM Go to last post
  8. Thumbs up Did not receive Items

    I made a two tickets in the span of a week after spending money on the game to not receive anything and the support team has not even touched my...

    Started by DamitStoneGuard‎, 01-03-2017 09:15 AM
    • Replies: 0
    • Views: 300
    01-03-2017, 09:15 AM Go to last post
  9. Beta Bonus Dragon Locked

    Why does the beta bonus dragon say locked? (xbox one)

    Started by Choosemyfate‎, 12-26-2016 09:22 PM
    • Replies: 1
    • Views: 3,054
    12-28-2016, 03:09 PM Go to last post
  10. Is there a way to check Credit Purchases

    i ended yesterday with 745 credits after having purchased 2 lucky clovers, i did buy a trade slot but i used cubits for that and i checked just an...

    Started by 11770‎, 12-28-2016 01:46 AM
    • Replies: 0
    • Views: 214
    12-28-2016, 01:46 AM Go to last post
  11. Will anything purchased on Xbox One carry to PC?

    I know that progress from PC will not carry to Xbox, but if I buy items on Xbox (I.e. A pack, and then obtain the free dragon from it), will it carry...

    Started by Arkansas‎, 12-26-2016 08:41 AM
    • Replies: 1
    • Views: 446
    12-26-2016, 01:53 PM Go to last post
  12. I lost my rings

    So I made 4 Lord of the rings delving and 11 Lord of the rings wisdom rings and I haven't received them. I lost all the resources i just bought with...

    Started by EyeOwnUrEnergy‎, 12-22-2016 05:11 PM
    • Replies: 0
    • Views: 241
    12-22-2016, 05:11 PM Go to last post
  13. wtff

    i have only ever gotten 1 class coin and my mastery is 16 and my friends is 16 and he has gotten 3 and there not in my inventory or personal chests...

    Started by DottyAttorney82‎, 12-22-2016 04:32 PM
    • Replies: 0
    • Views: 211
    12-22-2016, 04:32 PM Go to last post
  14. Linking to Xbox

    So when I entered the login information to link my glyph account to the Xbox, I got in the game, but none of the stuff I had on the computer was...

    Started by BasalCarnivore9‎, 12-20-2016 10:55 PM
    • Replies: 3
    • Views: 492
    12-22-2016, 01:07 PM Go to last post
  15. Accidentally deleted 10 Pearls. (Xbox One)

    I play many games and in one game the controls for open/close inventory is (X). Welp... (X) on this game deletes an item. I was already pressing (A)...

    Started by ZgOrangePanda‎, 12-21-2016 06:46 AM
    • Replies: 0
    • Views: 208
    12-21-2016, 06:46 AM Go to last post

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