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Forum: Xbox One Tech Support

Help for players, by players.

  1. Accidentally Deleted Radiant Bow

    Is there anyway i can get the bow back? I was deleting items and I accidentally deleted my radiant bow on the xbox one editon. Gamertag -...

    Started by Nocturnal Mercy‎, 04-15-2017 09:42 AM
    1 Trove Team Post(s) accidentally, bow, broke, stuff deleted
    • Replies: 1
    • Views: 382
    04-17-2017, 01:03 PM Go to last post
  2. Marketplace needs a Fix or shut it down!

    This is now the second time I have been burned by the marketplace!! Once again I have purchased a pack and once again Trion has taken my money and...

    Started by Beep Equals One‎, 04-13-2017 05:19 PM
    1 Trove Team Post(s)
    • Replies: 2
    • Views: 424
    04-17-2017, 11:18 AM Go to last post
  3. Items Ordered Vanished

    I bought the 3250 credit and flux pack and when I went to buy what I was wanting to buy my credits flashed to 15 from 3265 and I never received my...

    Started by Bertman623‎, 04-11-2017 04:42 PM
    1 Trove Team Post(s)
    • Replies: 3
    • Views: 367
    04-15-2017, 03:32 AM Go to last post
  4. Ticket issue!

    Ticket issues! So over a week ago I made a ticket 861742 and now I have a god lvl 25 gem disappear and can not wait a week to possibly get a...

    Started by aaron8286‎, 04-10-2017 01:34 PM
    1 Trove Team Post(s)
    • Replies: 2
    • Views: 354
    04-10-2017, 02:53 PM Go to last post
  5. refunded credits but still showing

    My son accidentally bought credits 3 times and I managed to get a refund for 2 of them. However the extra credits are still showing on the account...

    Started by McBhuna‎, 04-10-2017 01:40 AM
    1 Trove Team Post(s)
    • Replies: 1
    • Views: 293
    04-10-2017, 12:58 PM Go to last post
  6. Please help me new user

    Today I entered someone's personal world map and there's no Portal get out I've been stuck here all day and I can't find out how to get out can...

    Started by Basimpkins1‎, 04-08-2017 09:22 AM
    • Replies: 0
    • Views: 199
    04-08-2017, 09:22 AM Go to last post
  7. I can't agree to the EULA

    I've pressed every button available to me, even the sync button on my controller and it won't let me accept the EULA, it won't even let me scroll...

    Started by Blitzcrow‎, 03-15-2017 06:30 AM
    1 Trove Team Post(s)
    • Replies: 1
    • Views: 538
    04-07-2017, 08:13 AM Go to last post
  8. Exclamation Purchased Credits And Did Not Recieve Them.

    Hello, my xbox one Gamer Tag is "Shell Shock Bro" and i purchased 8500 credits on the trove store just moments ago. I waited a bit like usual but I...

    Started by Shell Shock Bro‎, 04-06-2017 03:06 PM
    2 Trove Team Post(s)
    • Replies: 7
    • Views: 387
    04-07-2017, 07:48 AM Go to last post
  9. Angry Lost progress and items.

    Logged in to game on Tuesday to find everything I did on Monday gone. Gems I got and leveled gone. Shadow tower progress gone. I promptly send a...

    Started by comlinenet‎, 03-31-2017 04:02 PM
    1 Trove Team Post(s)
    • Replies: 2
    • Views: 288
    04-05-2017, 05:41 PM Go to last post
  10. missing daily chaos chests

    hi, i should usually have 5 daily chaos chests, 4 for patron, 1 for mastery. I should have 10 today, because of the week long bonus on em, but i dont...

    Started by sherbsville‎, 03-30-2017 03:58 AM
    • Replies: 2
    • Views: 323
    04-02-2017, 07:49 AM Go to last post
  11. Beta dragon

    I've hadn't an open ticket on the trion support page for over two weeks now, I bought a dragon pack which said it came with a dragon or beta dragon...

    Started by Psychoinsanity‎, 03-28-2017 07:14 AM
    • Replies: 3
    • Views: 418
    03-30-2017, 07:57 AM Go to last post
  12. Can't claim free dragon!

    I just bought the $19.99 3250 and gems! pack and in the description it says in order to claim the free dragon, simply go to the packs tab and select...

    Started by darbooka‎, 03-16-2017 02:38 PM
    1 Trove Team Post(s)
    • Replies: 5
    • Views: 625
    03-29-2017, 05:30 PM Go to last post
  13. Angry Loosing items

    I recently have lost a bunch of items out of my inventory for no reason. Is there a way to get those items back?

    Started by Wickedtrent21‎, 03-25-2017 08:00 PM
    1 Trove Team Post(s)
    • Replies: 1
    • Views: 342
    03-28-2017, 01:29 PM Go to last post
  14. Moved: Xbox One - Patch in Certification

    Started by Fasti‎, 03-27-2017 07:49 AM
    • Replies: -
    • Views: -
    03-27-2017, 07:49 AM Go to last post
  15. Can not collect sold items from marketplace!

    So before the patch I had some flux in the marketplace for chaos chest which they all sold. Now after the patch I came back on and I can not claim...

    Started by knap8820‎, 03-24-2017 08:43 PM
    1 Trove Team Post(s)
    • Replies: 1
    • Views: 302
    03-25-2017, 09:24 AM Go to last post
  16. Angry No credits

    I purchased $40 and credits from the store on Trove Xbox One and have not received said credits upset because that's $40 and now I have no credits...

    Started by Bulletriot‎, 03-24-2017 06:34 PM
    1 Trove Team Post(s)
    • Replies: 1
    • Views: 440
    03-25-2017, 09:23 AM Go to last post
  17. Profile cant log in

    After trying to join a club world, my profile fails to connect to the server every time I try to join. Other accounts on the xbox can join without...

    Started by NC Foil‎, 03-23-2017 09:41 PM
    1 Trove Team Post(s) crash, login, server, xbox
    • Replies: 2
    • Views: 312
    03-24-2017, 12:35 PM Go to last post
  18. Login Issues

    Am I the only one who can't login? Xbox One and Xbox One SSG, both at home can not connect Computer can not connect with PC Glyph program,...

    Started by Aphix‎, 12-28-2016 04:26 PM
    • Replies: 2
    • Views: 667
    03-22-2017, 10:09 AM Go to last post
  19. Angry Bug+Bugs an no support

    Dear team of projects, you guys to ruin something in 1 day can manage but delay more than weeks, will my e-mail and others with the same problem that...

    Started by GorinBRS‎, 03-21-2017 02:44 PM
    • Replies: 0
    • Views: 237
    03-21-2017, 02:44 PM Go to last post
  20. CornerstoneClear Command deleted wrong cornerstone!!

    As the title states. I used the /clearcornerstone 1 command to clear my cornerstone 1 but it deleted my 2nd cornerstone instead with everything I...

    Started by Beep Equals One‎, 03-17-2017 10:27 AM
    1 Trove Team Post(s)
    • Replies: 2
    • Views: 360
    03-17-2017, 10:37 AM Go to last post
  21. Angry I bought a pack TWICE and got NOTHING in return

    So I was getting the $20 3250 credits and more pack; and I didn't get ANYTHING in exchange. I thought maybe the pack wasn't working at first; so I...

    Started by Novastartherapter‎, 03-16-2017 03:24 PM
    1 Trove Team Post(s) help me, money, nothing in return, purchasing, trove
    • Replies: 4
    • Views: 374
    03-16-2017, 07:00 PM Go to last post
  22. Question Trovian Tumbler Promo?

    I know the post says this is supposed to come after release to those who played during beta, but I have seen several people riding around in them....

    Started by IronFrogMan‎, 03-05-2017 10:07 AM
    1 Trove Team Post(s) promo, trovian tumbler, xbox, xbox one
    • Replies: 8
    • Views: 1,185
    03-16-2017, 06:12 PM Go to last post
  23. Moved: still no trovian tumbler?

    was suppose get Trovian Tumbler mountfor login to the beta before launch once we go live! with the patch the patch has launched and have got the...

    Started by Mad Mattais‎, 03-16-2017 04:16 PM
    1 Trove Team Post(s)
    • Replies: -
    • Views: -
    03-16-2017, 04:16 PM Go to last post
  24. No Global Chat

    We have tried everything and cannot see anything in Global Chat. Club chat works, whispers work just nothing will show up in Global. Any ideas?

    Started by Konvictd‎, 03-14-2017 07:13 PM
    • Replies: 1
    • Views: 256
    03-16-2017, 01:50 PM Go to last post
  25. Launch update broke Magic find on Dragons

    My magic find was 1728 before the update just got a Golden Pinata Dragon egg used it my magic find is still at 1728 It should be 1828.

    Started by Crashanburn ADF‎, 03-14-2017 11:36 AM
    • Replies: 2
    • Views: 461
    03-14-2017, 12:26 PM Go to last post

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