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Forum: Xbox One Tech Support

Help for players, by players.

  1. Maniac pack Xbox One

    I have a maniac pack code, i wanted to know if its possible to use it for xbox one ? Thx a lot

    Started by DrWest0‎, 04-24-2017 01:42 AM
    • Replies: 0
    • Views: 123
    04-24-2017, 01:42 AM Go to last post
  2. Accidentally deleted a stellar

    Need help from a dev please. So the other night I accidentally deleted my stellar face. Inventory was full so I started deleting useless stuff and...

    Started by SkoomaSmuggler‎, 04-22-2017 03:18 AM
    • Replies: 2
    • Views: 125
    04-22-2017, 05:16 PM Go to last post
  3. i bought a pack from the in game store an didnt get everything i payed for

    :mad: ok my gamertag is unluckyjocko an I have bought the 2 dragon pack from the in game store an all I got was the 2 dragon eggs an nothing us...

    Started by unluckyjocko‎, 03-30-2017 08:37 PM
    2 Trove Team Post(s)
    • Replies: 8
    • Views: 299
    04-21-2017, 05:05 PM Go to last post
  4. Angry Maximum frustratiotions!

    I purchased packs from the store that had items in them that either werent recieved or were recieved but are useless. I went on glyph to try and open...

    Started by AfflictdPassion‎, 04-12-2017 01:14 PM
    1 Trove Team Post(s) customer support, fail, glyph, ticket
    • Replies: 3
    • Views: 215
    04-21-2017, 12:06 PM Go to last post
  5. Failed to connect to game server

    It won't let me connect to trove on this profile. It gets stuck at world connecting then hits me with the error message. I logged into an alt account...

    Started by Vervet Monkey‎, 04-15-2017 06:41 AM
    can't sign in, connection, connection timeout, error, failed to connect
    • Replies: 2
    • Views: 135
    04-21-2017, 09:59 AM Go to last post
  6. Can't connect to server.

    Connection wise, everything worked fine last night for me. I tried logging in today when I got home from work and now I am only getting can't connect...

    Started by Beep Equals One‎, 04-18-2017 02:24 PM
    • Replies: 2
    • Views: 132
    04-18-2017, 06:42 PM Go to last post
  7. Accidentally Deleted Radiant Bow

    Is there anyway i can get the bow back? I was deleting items and I accidentally deleted my radiant bow on the xbox one editon. Gamertag -...

    Started by Nocturnal Mercy‎, 04-15-2017 09:42 AM
    1 Trove Team Post(s) accidentally, bow, broke, stuff deleted
    • Replies: 1
    • Views: 152
    04-17-2017, 01:03 PM Go to last post
  8. Marketplace needs a Fix or shut it down!

    This is now the second time I have been burned by the marketplace!! Once again I have purchased a pack and once again Trion has taken my money and...

    Started by Beep Equals One‎, 04-13-2017 05:19 PM
    1 Trove Team Post(s)
    • Replies: 2
    • Views: 174
    04-17-2017, 11:18 AM Go to last post
  9. Items Ordered Vanished

    I bought the 3250 credit and flux pack and when I went to buy what I was wanting to buy my credits flashed to 15 from 3265 and I never received my...

    Started by Bertman623‎, 04-11-2017 04:42 PM
    1 Trove Team Post(s)
    • Replies: 3
    • Views: 115
    04-15-2017, 03:32 AM Go to last post
  10. Ticket issue!

    Ticket issues! So over a week ago I made a ticket 861742 and now I have a god lvl 25 gem disappear and can not wait a week to possibly get a...

    Started by aaron8286‎, 04-10-2017 01:34 PM
    1 Trove Team Post(s)
    • Replies: 2
    • Views: 103
    04-10-2017, 02:53 PM Go to last post
  11. refunded credits but still showing

    My son accidentally bought credits 3 times and I managed to get a refund for 2 of them. However the extra credits are still showing on the account...

    Started by McBhuna‎, 04-10-2017 01:40 AM
    1 Trove Team Post(s)
    • Replies: 1
    • Views: 107
    04-10-2017, 12:58 PM Go to last post
  12. Please help me new user

    Today I entered someone's personal world map and there's no Portal get out I've been stuck here all day and I can't find out how to get out can...

    Started by Basimpkins1‎, 04-08-2017 09:22 AM
    • Replies: 0
    • Views: 71
    04-08-2017, 09:22 AM Go to last post
  13. I can't agree to the EULA

    I've pressed every button available to me, even the sync button on my controller and it won't let me accept the EULA, it won't even let me scroll...

    Started by Blitzcrow‎, 03-15-2017 06:30 AM
    1 Trove Team Post(s)
    • Replies: 1
    • Views: 235
    04-07-2017, 08:13 AM Go to last post
  14. Exclamation Purchased Credits And Did Not Recieve Them.

    Hello, my xbox one Gamer Tag is "Shell Shock Bro" and i purchased 8500 credits on the trove store just moments ago. I waited a bit like usual but I...

    Started by Shell Shock Bro‎, 04-06-2017 03:06 PM
    2 Trove Team Post(s)
    • Replies: 7
    • Views: 177
    04-07-2017, 07:48 AM Go to last post
  15. Angry Lost progress and items.

    Logged in to game on Tuesday to find everything I did on Monday gone. Gems I got and leveled gone. Shadow tower progress gone. I promptly send a...

    Started by comlinenet‎, 03-31-2017 04:02 PM
    1 Trove Team Post(s)
    • Replies: 2
    • Views: 139
    04-05-2017, 05:41 PM Go to last post
  16. missing daily chaos chests

    hi, i should usually have 5 daily chaos chests, 4 for patron, 1 for mastery. I should have 10 today, because of the week long bonus on em, but i dont...

    Started by sherbsville‎, 03-30-2017 03:58 AM
    • Replies: 2
    • Views: 188
    04-02-2017, 07:49 AM Go to last post
  17. Beta dragon

    I've hadn't an open ticket on the trion support page for over two weeks now, I bought a dragon pack which said it came with a dragon or beta dragon...

    Started by Psychoinsanity‎, 03-28-2017 07:14 AM
    • Replies: 3
    • Views: 159
    03-30-2017, 07:57 AM Go to last post
  18. Can't claim free dragon!

    I just bought the $19.99 3250 and gems! pack and in the description it says in order to claim the free dragon, simply go to the packs tab and select...

    Started by darbooka‎, 03-16-2017 02:38 PM
    1 Trove Team Post(s)
    • Replies: 5
    • Views: 358
    03-29-2017, 05:30 PM Go to last post
  19. Angry Loosing items

    I recently have lost a bunch of items out of my inventory for no reason. Is there a way to get those items back?

    Started by Wickedtrent21‎, 03-25-2017 08:00 PM
    1 Trove Team Post(s)
    • Replies: 1
    • Views: 168
    03-28-2017, 01:29 PM Go to last post
  20. Moved: Xbox One - Patch in Certification

    Started by Fasti‎, 03-27-2017 07:49 AM
    • Replies: -
    • Views: -
    03-27-2017, 07:49 AM Go to last post
  21. Can not collect sold items from marketplace!

    So before the patch I had some flux in the marketplace for chaos chest which they all sold. Now after the patch I came back on and I can not claim...

    Started by knap8820‎, 03-24-2017 08:43 PM
    1 Trove Team Post(s)
    • Replies: 1
    • Views: 124
    03-25-2017, 09:24 AM Go to last post
  22. Angry No credits

    I purchased $40 and credits from the store on Trove Xbox One and have not received said credits upset because that's $40 and now I have no credits...

    Started by Bulletriot‎, 03-24-2017 06:34 PM
    1 Trove Team Post(s)
    • Replies: 1
    • Views: 111
    03-25-2017, 09:23 AM Go to last post
  23. Profile cant log in

    After trying to join a club world, my profile fails to connect to the server every time I try to join. Other accounts on the xbox can join without...

    Started by NC Foil‎, 03-23-2017 09:41 PM
    1 Trove Team Post(s) crash, login, server, xbox
    • Replies: 2
    • Views: 133
    03-24-2017, 12:35 PM Go to last post
  24. Login Issues

    Am I the only one who can't login? Xbox One and Xbox One SSG, both at home can not connect Computer can not connect with PC Glyph program,...

    Started by Aphix‎, 12-28-2016 04:26 PM
    • Replies: 2
    • Views: 409
    03-22-2017, 10:09 AM Go to last post
  25. Angry Bug+Bugs an no support

    Dear team of projects, you guys to ruin something in 1 day can manage but delay more than weeks, will my e-mail and others with the same problem that...

    Started by GorinBRS‎, 03-21-2017 02:44 PM
    • Replies: 0
    • Views: 133
    03-21-2017, 02:44 PM Go to last post

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