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Forum: Xbox One Tech Support

Help for players, by players.

  1. Can't log onto Trove

    You show no maintenance or update for Xbox One but I keep getting a Failed to connect to auth server over and over. Is their maintenance going on and...

    Started by xFeigningSanity‎, Today 07:20 AM
    • Replies: 2
    • Views: 3
    Today, 07:39 AM Go to last post
  2. Can't log into glyph account or forums from home network

    I have tried numerous times to log into my account but can only access it by mobile internet. I'm at a loss as to why this is happening. I know there...

    Started by rammerjammer23‎, 05-21-2017 12:39 PM
    • Replies: 0
    • Views: 46
    05-21-2017, 12:39 PM Go to last post
  3. Bought essential pack but no tomes received!

    As title said, i just spent 30 euros for this pack... received everything except for the tomes... and tomes were the reason why i bought it! Please,...

    Started by Rove‎, 05-17-2017 11:58 AM
    1 Trove Team Post(s)
    • Replies: 1
    • Views: 96
    05-17-2017, 12:12 PM Go to last post
  4. All items in market place disappeared

    Had all 18 slots of market full of gdc and they are all gone and I didn't get anything back for them..

    Started by MurderousHavoc‎, 05-12-2017 08:31 PM
    • Replies: 0
    • Views: 305
    05-12-2017, 08:31 PM Go to last post
  5. Emblem not working

    My emblems are not working. I have tried reequiping them when I change zones but this does not work.

    Started by StarkObscenity‎, 05-06-2017 10:16 PM
    2 Trove Team Post(s)
    • Replies: 3
    • Views: 222
    05-11-2017, 09:28 AM Go to last post
  6. Starter pack xbox one gone

    Iv been playing trove for a week and a 2 days now and on tuesday morning was planing on buying starter pack but now its gone my friends still have it...

    Started by LSL Rambo‎, 05-02-2017 02:50 AM
    • Replies: 0
    • Views: 135
    05-02-2017, 02:50 AM Go to last post
  7. No one can see my chats

    I booted trove up today and no one can see my messages in chat except a few people ive also been in trade n global chat all day and have only see a...

    Started by St1don‎, 04-30-2017 02:24 PM
    • Replies: 0
    • Views: 81
    04-30-2017, 02:24 PM Go to last post
  8. Maniac pack Xbox One

    I have a maniac pack code, i wanted to know if its possible to use it for xbox one ? Thx a lot

    Started by DrWest0‎, 04-24-2017 01:42 AM
    • Replies: 0
    • Views: 177
    04-24-2017, 01:42 AM Go to last post
  9. Accidentally deleted a stellar

    Need help from a dev please. So the other night I accidentally deleted my stellar face. Inventory was full so I started deleting useless stuff and...

    Started by SkoomaSmuggler‎, 04-22-2017 03:18 AM
    • Replies: 2
    • Views: 180
    04-22-2017, 05:16 PM Go to last post
  10. i bought a pack from the in game store an didnt get everything i payed for

    :mad: ok my gamertag is unluckyjocko an I have bought the 2 dragon pack from the in game store an all I got was the 2 dragon eggs an nothing us...

    Started by unluckyjocko‎, 03-30-2017 08:37 PM
    2 Trove Team Post(s)
    • Replies: 8
    • Views: 396
    04-21-2017, 05:05 PM Go to last post
  11. Angry Maximum frustratiotions!

    I purchased packs from the store that had items in them that either werent recieved or were recieved but are useless. I went on glyph to try and open...

    Started by AfflictdPassion‎, 04-12-2017 01:14 PM
    1 Trove Team Post(s) customer support, fail, glyph, ticket
    • Replies: 3
    • Views: 270
    04-21-2017, 12:06 PM Go to last post
  12. Failed to connect to game server

    It won't let me connect to trove on this profile. It gets stuck at world connecting then hits me with the error message. I logged into an alt account...

    Started by Vervet Monkey‎, 04-15-2017 06:41 AM
    can't sign in, connection, connection timeout, error, failed to connect
    • Replies: 2
    • Views: 181
    04-21-2017, 09:59 AM Go to last post
  13. Can't connect to server.

    Connection wise, everything worked fine last night for me. I tried logging in today when I got home from work and now I am only getting can't connect...

    Started by Beep Equals One‎, 04-18-2017 02:24 PM
    • Replies: 2
    • Views: 163
    04-18-2017, 06:42 PM Go to last post
  14. Accidentally Deleted Radiant Bow

    Is there anyway i can get the bow back? I was deleting items and I accidentally deleted my radiant bow on the xbox one editon. Gamertag -...

    Started by Nocturnal Mercy‎, 04-15-2017 09:42 AM
    1 Trove Team Post(s) accidentally, bow, broke, stuff deleted
    • Replies: 1
    • Views: 192
    04-17-2017, 01:03 PM Go to last post
  15. Marketplace needs a Fix or shut it down!

    This is now the second time I have been burned by the marketplace!! Once again I have purchased a pack and once again Trion has taken my money and...

    Started by Beep Equals One‎, 04-13-2017 05:19 PM
    1 Trove Team Post(s)
    • Replies: 2
    • Views: 221
    04-17-2017, 11:18 AM Go to last post
  16. Items Ordered Vanished

    I bought the 3250 credit and flux pack and when I went to buy what I was wanting to buy my credits flashed to 15 from 3265 and I never received my...

    Started by Bertman623‎, 04-11-2017 04:42 PM
    1 Trove Team Post(s)
    • Replies: 3
    • Views: 144
    04-15-2017, 03:32 AM Go to last post
  17. Ticket issue!

    Ticket issues! So over a week ago I made a ticket 861742 and now I have a god lvl 25 gem disappear and can not wait a week to possibly get a...

    Started by aaron8286‎, 04-10-2017 01:34 PM
    1 Trove Team Post(s)
    • Replies: 2
    • Views: 144
    04-10-2017, 02:53 PM Go to last post
  18. refunded credits but still showing

    My son accidentally bought credits 3 times and I managed to get a refund for 2 of them. However the extra credits are still showing on the account...

    Started by McBhuna‎, 04-10-2017 01:40 AM
    1 Trove Team Post(s)
    • Replies: 1
    • Views: 141
    04-10-2017, 12:58 PM Go to last post
  19. Please help me new user

    Today I entered someone's personal world map and there's no Portal get out I've been stuck here all day and I can't find out how to get out can...

    Started by Basimpkins1‎, 04-08-2017 09:22 AM
    • Replies: 0
    • Views: 89
    04-08-2017, 09:22 AM Go to last post
  20. I can't agree to the EULA

    I've pressed every button available to me, even the sync button on my controller and it won't let me accept the EULA, it won't even let me scroll...

    Started by Blitzcrow‎, 03-15-2017 06:30 AM
    1 Trove Team Post(s)
    • Replies: 1
    • Views: 282
    04-07-2017, 08:13 AM Go to last post
  21. Exclamation Purchased Credits And Did Not Recieve Them.

    Hello, my xbox one Gamer Tag is "Shell Shock Bro" and i purchased 8500 credits on the trove store just moments ago. I waited a bit like usual but I...

    Started by Shell Shock Bro‎, 04-06-2017 03:06 PM
    2 Trove Team Post(s)
    • Replies: 7
    • Views: 218
    04-07-2017, 07:48 AM Go to last post
  22. Angry Lost progress and items.

    Logged in to game on Tuesday to find everything I did on Monday gone. Gems I got and leveled gone. Shadow tower progress gone. I promptly send a...

    Started by comlinenet‎, 03-31-2017 04:02 PM
    1 Trove Team Post(s)
    • Replies: 2
    • Views: 172
    04-05-2017, 05:41 PM Go to last post
  23. missing daily chaos chests

    hi, i should usually have 5 daily chaos chests, 4 for patron, 1 for mastery. I should have 10 today, because of the week long bonus on em, but i dont...

    Started by sherbsville‎, 03-30-2017 03:58 AM
    • Replies: 2
    • Views: 222
    04-02-2017, 07:49 AM Go to last post
  24. Beta dragon

    I've hadn't an open ticket on the trion support page for over two weeks now, I bought a dragon pack which said it came with a dragon or beta dragon...

    Started by Psychoinsanity‎, 03-28-2017 07:14 AM
    • Replies: 3
    • Views: 200
    03-30-2017, 07:57 AM Go to last post
  25. Can't claim free dragon!

    I just bought the $19.99 3250 and gems! pack and in the description it says in order to claim the free dragon, simply go to the packs tab and select...

    Started by darbooka‎, 03-16-2017 02:38 PM
    1 Trove Team Post(s)
    • Replies: 5
    • Views: 419
    03-29-2017, 05:30 PM Go to last post

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