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Forum: Xbox One Tech Support

Help for players, by players.

  1. Question please help i lost my 1p 5* stellar face that i payed alot of flux for

    I was clearing a U9 air gem dungeon then all of a sudden somehow my stellar face 1p 5* stellar CD face disappears and i cant find it in my inventory...

    Started by pvtman8008132‎, 06-22-2017 10:19 AM
    • Replies: 1
    • Views: 58
    06-22-2017, 08:33 PM Go to last post
  2. Can't link my Glyph account to Xbox

    Every time I try, then I get an error halfway through "Connection timed out" this happens when I stay in the menu>playgame screen for too long, so I...

    Started by CoachSDot‎, 06-17-2017 05:28 AM
    bug, link account
    • Replies: 1
    • Views: 123
    06-17-2017, 01:39 PM Go to last post
  3. Login rejected due to duplicate name

    Hello all, every time I try to log in it says login rejected due to duplicate name. I changed my gamertag long ago and changed it back and now I...

    Started by Trumoofoedayz‎, 06-13-2017 01:54 PM
    1 Trove Team Post(s)
    • Replies: 2
    • Views: 137
    06-13-2017, 09:20 PM Go to last post
  4. Can't log onto Trove

    You show no maintenance or update for Xbox One but I keep getting a Failed to connect to auth server over and over. Is their maintenance going on and...

    Started by xFeigningSanity‎, 05-23-2017 07:20 AM
    1 Trove Team Post(s)
    • Replies: 5
    • Views: 383
    06-13-2017, 03:38 PM Go to last post
  5. Twitch livestream reward

    So I won a dragon during yesterday's livestream and I'm just curious how I go about claiming it...I figured I was going to receive a code via twitch...

    Started by rego1075‎, 06-03-2017 06:08 AM
    • Replies: 2
    • Views: 214
    06-03-2017, 02:29 PM Go to last post
  6. My flux and other items are gone

    I was unable to access Trove this morning, when I did however I had noticed my glim, dragon coins, flux and fragments were gone, I am not to bothered...

    Started by Mr Ingrezz‎, 05-28-2017 04:55 AM
    • Replies: 0
    • Views: 99
    05-28-2017, 04:55 AM Go to last post
  7. Bought items but didn't show up ?

    I just bought 5 Gem Booster packs with 100 credits and 1500 Qubits but I never received them. My gamertag is Liber, any help ?

    Started by Liber‎, 05-27-2017 08:19 AM
    problem, store
    • Replies: 1
    • Views: 128
    05-27-2017, 08:20 AM Go to last post
  8. Can't log into glyph account or forums from home network

    I have tried numerous times to log into my account but can only access it by mobile internet. I'm at a loss as to why this is happening. I know there...

    Started by rammerjammer23‎, 05-21-2017 12:39 PM
    • Replies: 0
    • Views: 86
    05-21-2017, 12:39 PM Go to last post
  9. Bought essential pack but no tomes received!

    As title said, i just spent 30 euros for this pack... received everything except for the tomes... and tomes were the reason why i bought it! Please,...

    Started by Rove‎, 05-17-2017 11:58 AM
    1 Trove Team Post(s)
    • Replies: 1
    • Views: 163
    05-17-2017, 12:12 PM Go to last post
  10. All items in market place disappeared

    Had all 18 slots of market full of gdc and they are all gone and I didn't get anything back for them..

    Started by MurderousHavoc‎, 05-12-2017 08:31 PM
    • Replies: 0
    • Views: 352
    05-12-2017, 08:31 PM Go to last post
  11. Emblem not working

    My emblems are not working. I have tried reequiping them when I change zones but this does not work.

    Started by StarkObscenity‎, 05-06-2017 10:16 PM
    2 Trove Team Post(s)
    • Replies: 3
    • Views: 317
    05-11-2017, 09:28 AM Go to last post
  12. Starter pack xbox one gone

    Iv been playing trove for a week and a 2 days now and on tuesday morning was planing on buying starter pack but now its gone my friends still have it...

    Started by LSL Rambo‎, 05-02-2017 02:50 AM
    • Replies: 0
    • Views: 200
    05-02-2017, 02:50 AM Go to last post
  13. No one can see my chats

    I booted trove up today and no one can see my messages in chat except a few people ive also been in trade n global chat all day and have only see a...

    Started by St1don‎, 04-30-2017 02:24 PM
    • Replies: 0
    • Views: 111
    04-30-2017, 02:24 PM Go to last post
  14. Maniac pack Xbox One

    I have a maniac pack code, i wanted to know if its possible to use it for xbox one ? Thx a lot

    Started by DrWest0‎, 04-24-2017 01:42 AM
    • Replies: 0
    • Views: 211
    04-24-2017, 01:42 AM Go to last post
  15. Accidentally deleted a stellar

    Need help from a dev please. So the other night I accidentally deleted my stellar face. Inventory was full so I started deleting useless stuff and...

    Started by SkoomaSmuggler‎, 04-22-2017 03:18 AM
    • Replies: 2
    • Views: 230
    04-22-2017, 05:16 PM Go to last post
  16. i bought a pack from the in game store an didnt get everything i payed for

    :mad: ok my gamertag is unluckyjocko an I have bought the 2 dragon pack from the in game store an all I got was the 2 dragon eggs an nothing us...

    Started by unluckyjocko‎, 03-30-2017 08:37 PM
    2 Trove Team Post(s)
    • Replies: 8
    • Views: 558
    04-21-2017, 05:05 PM Go to last post
  17. Angry Maximum frustratiotions!

    I purchased packs from the store that had items in them that either werent recieved or were recieved but are useless. I went on glyph to try and open...

    Started by AfflictdPassion‎, 04-12-2017 01:14 PM
    1 Trove Team Post(s) customer support, fail, glyph, ticket
    • Replies: 3
    • Views: 343
    04-21-2017, 12:06 PM Go to last post
  18. Failed to connect to game server

    It won't let me connect to trove on this profile. It gets stuck at world connecting then hits me with the error message. I logged into an alt account...

    Started by Vervet Monkey‎, 04-15-2017 06:41 AM
    can't sign in, connection, connection timeout, error, failed to connect
    • Replies: 2
    • Views: 240
    04-21-2017, 09:59 AM Go to last post
  19. Can't connect to server.

    Connection wise, everything worked fine last night for me. I tried logging in today when I got home from work and now I am only getting can't connect...

    Started by Beep Equals One‎, 04-18-2017 02:24 PM
    • Replies: 2
    • Views: 204
    04-18-2017, 06:42 PM Go to last post
  20. Accidentally Deleted Radiant Bow

    Is there anyway i can get the bow back? I was deleting items and I accidentally deleted my radiant bow on the xbox one editon. Gamertag -...

    Started by Nocturnal Mercy‎, 04-15-2017 09:42 AM
    1 Trove Team Post(s) accidentally, bow, broke, stuff deleted
    • Replies: 1
    • Views: 262
    04-17-2017, 01:03 PM Go to last post
  21. Marketplace needs a Fix or shut it down!

    This is now the second time I have been burned by the marketplace!! Once again I have purchased a pack and once again Trion has taken my money and...

    Started by Beep Equals One‎, 04-13-2017 05:19 PM
    1 Trove Team Post(s)
    • Replies: 2
    • Views: 286
    04-17-2017, 11:18 AM Go to last post
  22. Items Ordered Vanished

    I bought the 3250 credit and flux pack and when I went to buy what I was wanting to buy my credits flashed to 15 from 3265 and I never received my...

    Started by Bertman623‎, 04-11-2017 04:42 PM
    1 Trove Team Post(s)
    • Replies: 3
    • Views: 206
    04-15-2017, 03:32 AM Go to last post
  23. Ticket issue!

    Ticket issues! So over a week ago I made a ticket 861742 and now I have a god lvl 25 gem disappear and can not wait a week to possibly get a...

    Started by aaron8286‎, 04-10-2017 01:34 PM
    1 Trove Team Post(s)
    • Replies: 2
    • Views: 220
    04-10-2017, 02:53 PM Go to last post
  24. refunded credits but still showing

    My son accidentally bought credits 3 times and I managed to get a refund for 2 of them. However the extra credits are still showing on the account...

    Started by McBhuna‎, 04-10-2017 01:40 AM
    1 Trove Team Post(s)
    • Replies: 1
    • Views: 179
    04-10-2017, 12:58 PM Go to last post
  25. Please help me new user

    Today I entered someone's personal world map and there's no Portal get out I've been stuck here all day and I can't find out how to get out can...

    Started by Basimpkins1‎, 04-08-2017 09:22 AM
    • Replies: 0
    • Views: 119
    04-08-2017, 09:22 AM Go to last post

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