PDA

View Full Version : payed 5 and trove not showing up in library



zerilen
09-25-2014, 03:38 PM
As the title said, i've now payed for 5 credits, i haven't got a key in my mail and the game ain't available on glyph, am i the only 1?

Dayo
09-25-2014, 04:04 PM
Same. I purchased a $5 pack as well. Definitely would like to know as well and any ideas would be appreciated.

Ocho
09-25-2014, 04:14 PM
We'll go ahead and check into this for you folks.

Dayo
09-25-2014, 04:28 PM
You might want to check now zerilen. Just checked my glyph and it was there for install.

Uniquisher
09-25-2014, 04:30 PM
Quoting a post on reddit:

"I had the same problem too. solution is easy. get into glyph > left corner below theres a box says "Installed games" > Change it to "Available games". Hope it helped some of you!"

zerilen
09-25-2014, 10:25 PM
Slept over the night and now the game is there, great! ;)

davc
09-26-2014, 01:54 AM
BUMP Same here PLS Help

Blackie
09-26-2014, 05:52 AM
If only it WAS as easy as setting the box from installed games to available games.. I have the same problem, payed 4,99, I have the 750 credits, but no game showing up in library.

Uniquisher
09-26-2014, 06:00 AM
If only it WAS as easy as setting the box from installed games to available games.. I have the same problem, payed 4,99, I have the 750 credits, but no game showing up in library.

Hmm, I'm not sure if it's related to the server issues currently occurring or not

Blackie
09-26-2014, 07:55 AM
It's been a problem ever since launch though! That's where me and a friend bought the game. We both have the 750 credits, but there's no Trove game in library.. A big shame, I was really looking forward to playing this!

edegia
09-26-2014, 08:04 AM
same bought some credits yesterday still no email or game on avaliable games list tempted to try a different pack but thinking it wouldnt work either

Cruncher
09-26-2014, 01:50 PM
Have the same problem right now.

Blackie
09-27-2014, 06:34 AM
Just wanna add that I STILL haven't gotten my game yet... It's been three days now..

Herots
09-27-2014, 09:12 AM
Same problem for me. Bought hero pack, i've credit but not the game.

Uniquisher
09-27-2014, 09:21 AM
Same problem for me. Bought hero pack, i've credit but not the game.

In glyph check down the bottom left corner.

Make sure that its on "available games" not "installed games"

Herots
09-27-2014, 09:52 AM
Already checked before, and nothing.

Uniquisher
09-27-2014, 10:11 AM
Already checked before, and nothing.

Damn, a fair few people have been getting this, the only thing I've seen fix it is by waiting :/