View Full Version : my profile was reset totally to beginning

05-12-2019, 09:48 AM
so i was buying the Arcadium Expedition Pack from steam, then redeem it to website, and then return back to game. it got 1GB update, but suddenly, my profile was resetted. the dlc content didnt expose, i start from beginning, and its really worse.
can someone help me what happened?

05-13-2019, 05:46 AM
Hello OneGamerBoii, with this kind of issue, please send a ticket to our Customer Support (https://support.trionworlds.com/hc/en-us).