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View Full Version : annoying bug and crash when opening welcome screen'error loading texture -2147024809'



xX_sensei_Xx
03-06-2018, 04:20 AM
Time: Tuesday, 06 march, at 11:18PM GMT
Context:if i login or open welcome screen i got error loading texture -2147024809
Observed:this happened just after tuesday reset and games crash if i dont close the error or the welcome screen

Evilagician
03-06-2018, 04:56 AM
Images:

https://i.gyazo.com/b1fe91dfecb14e11a6f23aaa948ebf60.png

https://i.gyazo.com/fed7626d19e94b0dc53602d991d847e9.png

Comes back every time you see the welcome screen.

Wiewiorevo
03-06-2018, 05:52 AM
So, after the night, when i turned off my PC, im loging in, going to game and bum! Texture loading error. What can i do with that?
My PC is god one, drivers up, all of them.
What can i do?

IanStewart
03-06-2018, 06:58 AM
Same...i have the same problem, i can't play...

TheLoneTraveler
03-06-2018, 07:00 AM
yeah me too, just by today, someone know how to fix??

Refer
03-06-2018, 07:14 AM
I have the same problem here
Error loading textures (-2147024809)
everytime i start my game it says the same thing and then whole game crashes

tmansari
03-06-2018, 07:29 AM
Same problem today. Worked fine last night but getting texture error this morning.

Clansman2015
03-06-2018, 07:49 AM
Same problem here, worked fine yesterday. Out of curiosity, those that are experiencing the bug, did you also update your Nvidia drivers to the latest version before you saw this problem?

Wiewiorevo
03-06-2018, 08:10 AM
yeah, i know the struggle. I reinstall it, connected steam to gylph and i managed to log in. I played for 5 minutes, go out cuz i have other things to do. And after 30 minutes, when i wanted to play again i had same problem.
Im not going to clean data, register and reinstall game every time when i want to play.

Im paying for this game so i WANT some help here.

Fasti
03-06-2018, 09:04 AM
Checking this out, folks.

Zerik
03-06-2018, 09:12 AM
same problem here

Wiewiorevo
03-06-2018, 09:14 AM
Check exactly what?

Fasti
03-06-2018, 09:17 AM
Check exactly what?

Finding the cause of issues is always a good first step. For example, in this instance can anyone having this issue confirm if they recently installed the latest Nvidia driver for their graphics card?

The error appears to be very common (which we're working to fix now) but it doesn't seem to crash everyone so knowing what is different for various players will help us sort that out.

Wiewiorevo
03-06-2018, 09:22 AM
You know when i installed it? 26 02 2018, so its close to one week ago, so no, its not because new drivers for nvidia.

Zerik
03-06-2018, 09:23 AM
Finding the cause of issues is always a good first step. For example, in this instance can anyone having this issue confirm if they recently installed the latest Nvidia driver for their graphics card?

i got this same error, after playing around with uninstall and reinstall i checked graphics driver
i was using the driver nvidea released in jan, i updated driver, problem presisted


EDIT: updated driver to 391.01 released 2/26/2018 and the problem still happened, so it seems to happen with the old driver and the up to date driver

Wiewiorevo
03-06-2018, 09:34 AM
Yeah but i installed it when this driver was realesed, not yesterday. This problem is from when, 10 hours or so?

Zerik
03-06-2018, 09:41 AM
ok for me the F1 screen crashes me, im online rite now, have managed to get online without crashing when the game loads without the F1 screen showing, then if i press F1 i crash, then i gotta log in a few times till the F1 screen doesnt pop up

Fasti
03-06-2018, 09:42 AM
i got this same error, after playing around with uninstall and reinstall i checked graphics driver
i was using the driver nvidea released in jan, i updated driver, problem presisted


EDIT: updated driver to 391.01 released 2/26/2018 and the problem still happened, so it seems to happen with the old driver and the up to date driver

This is very helpful, thanks! The team is working to get the fix rolled out shortly (no plans at the moment to restart, but it may be necessary to get the hotfix out to everyone).

Teunknip99
03-06-2018, 09:45 AM
http://prntscr.com/inohgo

link to screenshot of error message, game crashes and error message appears.





15

Zerik
03-06-2018, 09:45 AM
now that ive made it online, i switched from fullscreen to windowed fullscreen and when i hit F1 i get the error, but the game doesnt crash and the F1 screen comes up just fine

Fasti
03-06-2018, 10:05 AM
We're just rolled out a hotfix to fix this error. You should all be good to go now. Please let us know if you're still having an issue.