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View Full Version : Leaderbord wont give reward



Bloodborgpk
08-14-2017, 07:00 AM
Im grinding my teeth Its finaly here Monday But it wont give anything im lost here
The Extreem tripping crashes make it harder then god knows ultra shadow tower

Whate THe ?

Newdestroy
08-14-2017, 07:04 AM
If you haven't received your contest rewards than please send in a support ticket describing your issue. I had a similar issue a while ago and they resolved the problem very quickly.

Bloodborgpk
08-14-2017, 09:44 AM
I did submit request on trion hope thats right Thank for the reply

Newdestroy
08-14-2017, 10:19 AM
My pleasure! I hope you get your rewards soon!

Bloodborgpk
08-16-2017, 11:59 AM
Ticket no respond

Newdestroy
08-16-2017, 12:04 PM
It can sometimes take up to a week to resolve issues like this. You'll need to wait for them to get back to you!

Bloodborgpk
08-18-2017, 07:56 AM
After explaining every detail back and forth the final awnser was

GM Chocomilk Today at 15:33
Hello,

Thank you for contacting us regarding Trove. Unfortunately, we're unable to assist with your request due to the fact we are not locating any logs of you qualifying for Dracolyte Contest rewards for the past two weeks. I apologize for the inconvenience, as we try to make every effort to correct any issue our players may have.

If you have any additional questions or concerns, please don't hesitate to let us know. Thank you for your continued support of Trion Worlds and for playing Trove.

Your reference number for this ticket is 962334.

Ive spend over 500 hours 150€ And fought for a reward winning place on leaderbord and they cannot find me ? sighhs

xJackieBx
08-18-2017, 11:34 AM
What is the PR of your Draco? the first 2 tiers of rewards are based off of Power rank (2500, and 5000) not leaderboard rank. This goes for every class as well.

Bloodborgpk
08-18-2017, 01:47 PM
15300 Ive gotten good rewards the week before
This week rank 51 shouldve given me 2 extra emp gem boxes and a gem key

I can still see the rewards collered in light Chocomilks awnser tho is pretty upsetting
after 3 days of mail back and forth We do not see you in our log in data base for draco

My 150€ + in 1 week Grinding 15,000 pr for rewards is not registered ? I call Scam
People all over tell me Rip This is trove . Oke not good