View Full Version : Items Ordered Vanished

04-11-2017, 04:42 PM
I bought the 3250 credit and flux pack and when I went to buy what I was wanting to buy my credits flashed to 15 from 3265 and I never received my titan treasure boxes. The charge already went through my account and I have an e-mail to prove it.

Gamertag - Bertman623 - Xbox One

04-11-2017, 09:54 PM
Your response time and customer service has to be one of the worst I have experienced and I have been playing MMO's on PC and console for 12 years. I paid my money so either give me what I paid for or refund me. I have an open ticket as well, but from other posts your response time is weeks. What a joke.

04-12-2017, 11:54 AM
Hey there! It looks like one of our CS agents replied to your ticket this morning. Please check your ticket as soon as you can!

04-15-2017, 03:32 AM
I had a tradable patron pass pass vanish I put it on the market place came back to check it an it had gone no 200k flux no tradable patron pass. I opened a ticket no reply as yet 13th April 2017 at about 13.40 gmt it was purchased