View Full Version : missing purchesd cherectors

03-19-2017, 03:44 PM
Friends ofmine have asked me to post this as a possible bug fix.my one friend bought the knite on sale an lost it when it switched from beta to being a game also anther friend had it happenwith the neon ninja also with the gunnslinger they bought then when they were half off an it was at the end of bata game switch over real game an it now tells them ethos toons come up as not bought please look into might be a big issiue

03-21-2017, 10:04 AM
Hey there! Please ask your friends to submit support tickets (https://support.trionworlds.com/hc/en-us/signin?return_to=https%3A%2F%2Fsupport.trionworlds .com%2Fhc%2Fen-us%2Frequests%2Fnew&locale=1) so our CS team can look into this.